Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I love their products and helpful and efficient service. My last order didn't arrive, so I contacted them and they sent out my order again, which I received very quickly. I can't fault them as a com... Zobacz więcej

Oceniono na 5 z 5

I ordered the PenTips fiber. I never received it and tracking indicated the shipping label was created but then nothing else. I contacted the company and they apologized and sent out a replacement qu... Zobacz więcej

Oceniono na 4 z 5

These pen tips are just what I was after. Did a lot of searching into replacement Apple Pencil tips before buying. They did take quite a while to arrive but worth the wait. For writing & drawing ther... Zobacz więcej

Oceniono na 5 z 5

Ordered some 2+ tips for my new Apple Pro Pencil on ipad Air 13, but didn't like the slipperiness just for writing in Goodnotes. Got some tech support about using my older, less slippery 2 tip on the... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep RTV

O PenTips

Napisane przez firmę

At PenTips, we are committed to creating innovative tools that enable artists, designers, and creators to bring their ideas to life on the digital canvas.

Our mission is to provide high-quality, intuitive, and versatile tools that empower users to express their creativity in new and exciting ways.

Visit PenTips
Visit PenTips

Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

3 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 90% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

This is my 2nd order

This is my 2nd order. They do wear but everything does. I absolutely love these tips as they completely remove the clicking and I use my pen much more with these tips. Deliberately didn’t try the the competition because I love this brand. Stick to what you know.

10 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

As expected

As expected! My PenTips cover for my ipad mini came on time, was easy to install and has been working well. I did some research with comparisons of the various covers that feel good for writing and taking notes and am happy so far. It's been a bit over a month of use. Thanks!

18 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

I just love the products

I just love the products. I was introduced to PenTips by a gift of a friend and directly got adicted. With my first own order I decides to try some different tips. I am super happy with all of them. Each is a super different feeling while drawing and instantly pushes my creativity.

16 listopada 2025
Opinia niezależna
Oceniono na 4 z 5

Product fell short of description and shipping shortcomings

I ordered the PenTips Lite. I really wanted to like these tips, but they aren't the way it was described to be. With the tip on, my pencil does not write smoothly; it actually creates a lot of drag. There is a lag between when I draw the line and when the line actually shows up on my iPad, and no writing shows up unless I press down really hard onto the screen. Every stroke requires 3 attempts before it's drawn. I bought these to make writing easier for myself, but it's done the opposite. On top of that, the shipping company had my parcel out for delivery for 5 days in my city without it being delivered to me, and nothing changed until I called them to ask what had happened. Even after that call, though I had included my unit number when I placed my order, the shipping label did not carry my unit number. This caused the delivery driver to miss me several times, because he did not know which unit to bring it to. And the shipping was very expensive. All in all, I have had a very poor experience.

Edit: Although the product didn’t work as well as I had hoped, the customer service was responsive and helpful throughout the process. Their support made a positive difference, so I’m updating my rating to reflect that effort.

11 listopada 2025
Opinia niezależna
Logo PenTips

Odpowiedź od PenTips

This is obviously not the experience we generally have for our customers.

I have a clear policy that if you're not 100% happy, you get a full refund. Processed now to your account!

The feedback we'll carry on in both our product development and shipping as well.

Oceniono na 5 z 5

PenTips 3 made me a fan !

The new PenTips 3

made me a fan because it feels very good and seems like a long lasting experience, without the tapping sound of most tips ( I do a lot of drawing and a daily base.)

It’s very flexible and makes you forget it’s digital 😃.

8 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Long time happy customer

I have been a Pen Tips customer for years. I am a researcher and writer and I have used IPads since they were released. I have always applied the Pen Mat and used the Ipencil on my iPads. I currently have a iPad Mini A17 pro and an iPad Pro 11 M5. Both have Pen Mats and I take notes with a iPencil using a Pe Tips 3. They are the best products on the market. The customer service is outstanding.

3 listopada 2025
Opinia niezależna
Oceniono na 3 z 5

Paid for express delivery

Paid for express delivery, still took weeks to get to Europe. Don't offer, or take (depending who's reading) express delivery for any route that involves customs. The pen mat itself is thinner than I thought. It writes much better than a glass screen (iPad Mini 7)

12 września 2025
Opinia niezależna
Logo PenTips

Odpowiedź od PenTips

Thank you for taking the time to review Constantijn, I looked into your order and you're right - your order took exceptionally long to fulfill. I've followed up with our shipper to understand how this could have happened. Have refunded the priority shipping fee now.

Glad you like the PenMat :)

-Marc

Oceniono na 5 z 5

Company focused on customer satisfaction

While there were understandable delays, I feel they kept the customer abreast of updates in delivering their new pen tips 3, and when I had a question about shipping, it was the founder Marc that personally reached out to give me an update, and telling me if the package did not arrive within a week, they would reship a new one for me. That was not necessary because it did arrive soon after, but the offer is what is important. Highly recommend!

10 września 2025
Opinia niezależna
Oceniono na 5 z 5

Customer centricity is strong at PenTips

Great products, good people. If an issue occurs, rest assured that Marc and his team will prioritize the customer first and make it right. For me, this experience has reinforced my loyalty to the PenTips brand. Thank you.

1 października 2025
Opinia niezależna
Oceniono na 5 z 5

Outstanding experience from start to finish

I ordered from PenTips and had a small issue with the delivery time — but the way the team handled it was simply exceptional. Their communication was warm, transparent, and human. They truly care about their customers.

The product arrived in perfect condition and exceeded my expectations in terms of quality and usability. You can feel the thought and care behind every detail.

It’s rare to find a company that combines great design with such excellent customer service. I’ll definitely be a returning customer. Highly recommended!

Thank you, PenTips Team — and a special thanks to Hilde for the follow-up!

29 września 2025
Opinia niezależna
Oceniono na 5 z 5

Excellent product and customer service

I was needing a decent pen tip for my daughter's apple pencil pro and so glad I discovered Pen Tips. Read some brilliant reviews on the Pen Tips 3, so decided to purchase from Pen Tips directly and delighted that I did as I received a free travel case and a significant discount automatically on the drawing Glove with purchasing the tips at the same time. After purchasing I had a query on them being ok to use on a tempered glass screen protector which the owner of the company Marc was very quick in answering for me that they would. I received my order of the Tips, free travel case and glove which I've just tested before putting away for her Xmas and they work Amazing, make it feel like your using a real pencil on paper and very durable as they are the Pen Tips 3.

Highly recommend to everyone and will be using again in the future 5/5

Thanks Marc my daughter will be so happy with them and improve her drawing experience ten fold.

Chris

3 października 2025
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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