This is fraudulent organization, they were owing me a refund , they ensured me and sent the letter they gonna issue a check, after a month nothing was done. When I called them and asked where are my m... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
This is fraudulent organization, they were owing me a refund , they ensured me and sent the letter they gonna issue a check, after a month nothing was done. When I called them and asked where are my m... Zobacz więcej
Reakcja na opinię
This company was easy to use & get approved for credit. However, I highly suggest to have automatic monthly payments. Make sure to pay it off before the promotional plan ends so you won’t have to pay... Zobacz więcej
Today about 3pm I learned that my procedure scheduled for the next morning has additional costs and payment needs to be arranged before the procedure. I called PatientFi, spoke with Eder and after a f... Zobacz więcej
I recently used PatientFi as a payment platform and I was very pleased with the experience. John was very helpful in walking me through the proper steps in order to set-up my monthly payments. He wa... Zobacz więcej
PatientFi partners with healthcare practices to remove cost barriers by offering patients friendly monthly plans, so more patients can say yes to the elective procedures they want. With PatientFi, paying over time isn’t a last resort. It’s the reason patients can get excited about saying yes to the treatments and procedures they want.
PO Box 50903, 92618, Irvine, Stany Zjednoczone
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 93% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Justin was SUCH a pleasure to speak with. He was extremely helpful, informative, professional, and very easy to understand. His goal was to get all my concerns addressed in the easiest possible manor and he definitely succeeded!! He is a huge asset to your company. Thank you Justin for everything!! 🙌🏼
Jackie worked tirelessly until my issue was resolved. She was polite, respectful and professional. In short she was amazing.
Was very helpful it answered all of my questions
Jackie was great. I couldn't view if Patientfi had received my payment for June and she quickly confirmed that it was reflected on her side.
I took out a loan through PatientFi, and despite having a credit score near 800, I was given a high interest rate. I paid the loan off early, but because they require automatic payments, I was still hit with a declined payment fee even though the loan had already been paid in full. A few days later, those automatic payments went through anyway. I called to ask if they could waive the $15 fee, but they refused. That tells me they’re more interested in squeezing extra fees from customers than treating them fairly. If this is how they treat someone with excellent credit who pays early, I worry about how they treat people with lower scores who are struggling.

Odpowiedź od PatientFi
Justin was very helpful, and solved my problem!. If I was his boss I would give him a million dollars!!!!
Justin is fantastic! He helped walk me through some financial assistance with ease and did so with some of the best enthusiasm I've experienced as a hospitality professional.
I will always ask for him in the future because his kindness, honesty and understanding is greatly appreciated.
Clarrisa is wonderful. She answered all my questions, and I could hear the smile she did it with. She helped me understand the process, even though I was ahead of myself. I hope I get her every time I call
Clarissa was very helpful and knowledgeable about the process. We got stuck on our own but she patiently helped us through it. She was great!
Clarissa was extremely helpful and knowledgeable. A wonderful experience!
Friendly and precise. I received a quick explanation of the process
Justin was very sweet and helpful. Not sure if I can jump thru PatientFi's hoops, but he was super duper.
Can you make me anonymous please?**
She was so helpful ! She was very kind and took the time to really walk with me through all my options. I felt so much better after my phone call with clarisa.
I never received my service with ideal Image. Very unprofessional experience. Patient Fi will not refund my account. I have called several times. They are now telling me it can take up to 30-60 days! This whole experience has pretty much been a nightmare!

Odpowiedź od PatientFi
Clarissa was very helpful and patient in explaining finance details.
Justin was such a great help. 10/10 great customer service!!
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