Recipe Kits by Pasta Evangelists Recenzje 

Would give zero if I could. Used to be so good, but they appear to be crumbling. Last order arrived without the promised free bundle gift, one day late, warm because the cool packs had melted (had to throw the sauces away). Eight calls to customer service were cut off with recording that nobody would answer. No answer to an email query. I guess they’ve gone bust, or been taken over by monkeys.

Terrible customer service. Orders not delivered on more than one occasion and incorrect items sent. I had to chase for refunds and corrections and most recently had to have my credit card provider get my money back as Pasta Evangelists seemed to be ignoring all communications.

Pasta was good and the meat was just non existent silly portion sizes (pasta5)

I’ve used Pasta Evangelists quite a few times in the past and other than the orders never arriving on the day you choose, always had good responses from their customer service team regarding issues and replacements. This time however is a completely different story. Order, as usual, arrived late and missing one item and another split and leaking. Contacted them to report and have heard nothing. Continued to try and get in contact for coming up a fortnight now and never any replies. I have seen many others saying exactly the same. I’ll continue to contact them daily to try and get a replacement or my money back but I’d definitely avoid this company

Order arrived 2 days late, missing items.

No way to get help because they don't answer their phone nor reply to emails

Pasta Evangelists have the best customer service, immediately sending a replacement when the packaging got damaged in transit, the food is divine and can't wait to order again!

We ordered 5 dishes and only 4 turned up. Have have phoned 3 times and left messages but no one has called back. It’s a con. Do not use

Terrible 99.95% pasta no meat watery sauce I paid sixteen pound for a bowl of bland carbohydrate first time customer never going back

I ordered a box of pasta from P.E that came with additional free meals as parr of a deal.
On the day then parcel was due to arrive , the courier never delivered it and it was sent back to Pasta Evangelists. There was no reason for this to happen as they didn't actually attempt to deliver it at all.
This was 5 days ago and I have emailed, called multiple times, left voice notes and requests for a call back and have been ignored every single time.
Pasta Evangelists have taken my money, taken back my delivery for no reason and aren't responding to rectify the situation at all.
I'm not sure how else to report them so doing it here.
0/5 stars would be given if I was able to.

So many delivery issues!!. First box showed up almost two days late. Food was warm in the box. Replacement box issued a week after hasn’t shown up at all. And still not heard anything back from customer services. Don’t plan to have pasta on the day they’ll say it’s coming, you’ll be calling a take away last minute.

AVOID AVOID AVOID!

Placed a delivery for Tuesday - payment came out of my account immediately and I was informed I would receive a dispatch email to let me know my order is on its way.

It is now Friday, 72 hours after my order was due. I have received zero communications and no order. I have tried calling several times, I have sent multiple emails and tried contacting them over social media and radio silence.

Absolutely not impressed and would not recommend.

DON'T ORDER FROM THIS COMPANY.

Order didnt arrive. Contacted via email - ignored. Contacted on app -ignored twice. Phoned, no answer - message left, no reply.

They've had 31pounds out of me on false pretences & by the looks of here & facebook, this is what they do.

The kit arrived a day late with no explanation, it was a birthday gift. When it arrived the ice packs had melted and burst. No response to numerous emails sent and they queue you on the phone and then cut you off. Just awful. This is the first and last time of ordering. Don't touch with a barge pole.

Delivery of cook at home kit arrived a day late, all cold packs melted and everything was warm. So it has to be thrown away. Tried ringing them three times. Got into a queue, then told after a while that nobody would be answering the call anyway, so leave a message. Tried emailing them - don't expect much. I was already emailing them about a bundle they promised to lure me back after a break, but it wasn't in the order. Complete disaster, and they aren't dealing with it very well.

Used to love Pasta Evangelist but no more. Dreadful delivery and customer service. I have cancelled my subscription and wouldn't use again!

Contacted the company multiple times to change my delivery day had no answer to email/phone or call back. Finally received my order on an inconvenient day and there was one burst dry ice packet and my whole order felt room temperature and had not been kept cool. One dish I ordered was MISSING and the lobster and prawn dish I ordered actually expires tomorrow so not exactly a long date. I have used this company once before and it was amazing. But I can assure you all and PASTA EVANGELIST if you ever read this: - I WILL NEVER ORDER
FROM YOU AGAIN AND WILL TELL EVERYONE I KNOW WHO HAVE ORDERED PREVIOUSLY NOT TOO ASWELL.

Absolutely horrible experience. Only half of the order got delivered and it has been impossible to get through on the customer service number and they haven't replied over email either. It has been 5 days and we still haven't received the remaining food which we have bene charged for or heard back from Pasta Evangelists.

I didn’t receive my order! Yodel failed to deliver the order which is appalling as they are the only courier not to find our property. I reached out to PE and despite two emails I have not yet had a reply! Not great!! PE.. please reply to customer emails as in my case payment has been taken and I’ve received nothing in return - no pasta, no reply from customer services and no refund!!

Previous fans of the product but unfortunately let down by the service! Delivery delayed by 48 hours - not ideal but understand things happen when relying on third party delivery however, never received. Now over a week later later multiple calls, emails and requests for call backs all unanswered and no refund!!!! Have I been scammed?!

Ordered a welcome back package with the free bonus meals incentive and nothing arrived and no customer service for over 72 hours.