Can't recommend Nonna Tonda enough. I love Italian food and their pasta and sauces are second to none. Only been using it a month or so but the dishes I've got have all be spectacul;ar - the subscrip... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
It has just been great to receive these delicious pasta dishes every week for the last 5 years. Never disappointed and not just fabulous authentic food but a touch of Italian cuisine history at the sa... Zobacz więcej
Reakcja na opinię
Just when think you're about to get bored something special comes along. We've just had the Crab Ravioli in Herb Butter. Initially panicked thinking is this a bit wet? Absolutely not, only one... Zobacz więcej
Reakcja na opinię
I've very much enjoyed the dishes, but have a few questions, and can't see how to contact you except via a review, so please answer. 1. I would like tobe able to order single portions of your dishes... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Hi, we're James and Rebecca. Each week we deliver fresh pasta and delicious sauces to your door ready to cook and eat in under 5 minutes In 2017 we packed up our possessions and our 6 month old son and went on a tour of Italy to learn the authentic way to make fresh pasta. Now we deliver fresh pasta and homemade sauces to you. Made each morning, our pasta is the freshest around. Each dish includes fresh pasta, a delicious homemade sauce and fresh parmesan and can be prepared and ready to eat in under 5 minutes.
Dane kontaktowe
Boundary business court , CR4 3TD , London , Zjednoczone Królestwo
- 020 4538 3991
- hello@nonnatonda.co.uk
- nonnatonda.co.uk
4,3
Doskonała
5 tys. recenzji
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Food is delicious
Food is delicious. Every.single.time. They always send it promptly and at a time where I’m in the mood to get a takeaway but instead I go for Nonna Tonda! It’s like dining out food but at home and u can tell they’re using good quality produce. Love it
22 kwietnia 2026
Opinia niezależna
Absolutely delicious and unbelievably easy
Can't recommend Nonna Tonda enough. I love Italian food and their pasta and sauces are second to none. Only been using it a month or so but the dishes I've got have all be spectacul;ar - the subscription is super flexible so you can p[ick and choose when and what really easily. Literally top restaurant food at home
22 kwietnia 2026
Opinia niezależna
Consistently brilliant
Been with them awhile now, their food is consistently brilliant quality. I’m a keen home cook and the quality of their meals are restaurant standard. Tried the pizza’s today and I felt compelled to leave a review as they are the best pizza’s we’ve had outside of Italy!! The kids love it as do the grown ups. Highly recommend!! Thank you!!
22 kwietnia 2026
Opinia niezależna
I was given a gift of meals by my son…
I was given a gift of meals by my son who is currently on the other side of the world. He knows I love Italian food so this was an incredibly thoughtful gift that I so wanted to love, but sadly I didn’t. The packaging is fine, although I was momentarily confused as to why the box contained a small bag of water until I twigged it was supposed to be an ice pack, I never had ice, just water so no idea how long the box had been hanging around in an unchilled environment! The pasta itself is ok, nothing to write home about but perfectly ok. The sauces though are another story and what lets down what is a great concept. I divided each pack into 2 and had them over 2 days.
Week 1 - aubergine ravioli with butter sauce, the ravioli was well made but incredibly bland as though it had no seasoning, it needed a punchy sauce to alleviate the blandness, the butter sauce wasn’t it. Day 1 I had it just as it arrived but on day 2 I added a small amount of finely chopped fresh chilli and also cooked some broccolini and asparagus tips in the sauce before adding the ravioli - adding the touch of chilli really elevated the sauce.
Week 2 - Lamb and red pepper - the biggest disappointment, I chose the lamb after watching the recipe video. Yes I know in hindsight I should have read the ingredients but I didn’t, I was seduced by the video which really was a case of Instagram v reality. I was fully expecting pieces of slow cooked shredded lamb and visible slices of roasted red pepper. What I got was hunt the tiny morsel of lamb mince and microscopic pieces of pepper and diced carrots - carrots which didn’t seem relevant in the video. The main issue though was the fat, I had to mop it out of the pan there was so much, it was not pleasant.
Week 3 - mushroom sauce, you can’t go wrong with mushroom sauce can you. Again the video shows pasta coated in a creamy unctious sauce but the reality was a thin sauce, no discernible lemon and definitely no fresh parsley, bits of grey slimy mushrooms, it tasted like cheap mushroom soup. Day 2 I added lemon juice and parsley and fried a sliced large portobello mushroom with garlic and added it to the sauce with some extra cream - it made it edible.
Week 4 - Ragu Calabrese & Cime di Rapa, it was inedible, that’s it, bits of mince floating in a thin under seasoned sauce and still using up the cheap carrots from Easter to bulk out the ingredients, I ate the pasta on day 2 but served with my own pork and chorizo ragu I had in the freezer.
I’m sorry to be negative, the concept is great, the pasta is fine but the sauces do need working on and make sure they resemble what is posted on the website and instagram.
17 kwietnia 2026
Opinia niezależna
Odpowiedź od Nonna Tonda
Hi Tracey,
Thank you for taking the time to share this. We really appreciate you taking the time to share this with us.
First of all, we’re very sorry to hear that your experience didn’t live up to expectations.
We aim to create dishes that stay true to authentic Italian cooking, using fresh ingredients and simple combinations that let those ingredients speak for themselves. That can sometimes mean flavours are more subtle than people expect, particularly if you’re used to richer or more heavily seasoned sauces. That said, what you’ve described goes beyond that, and it’s clear we didn’t strike the right balance in your case.
Your comments about the sauces, the consistency, seasoning, and how they compare to what’s shown in our videos, are taken seriously. While our intention is always to represent our dishes honestly, we recognise that there may be inconsistencies, and it’s clear from your experience that we need to pay closer attention to quality control to ensure every box meets the standard we’re aiming for.
We do appreciate your acknowledgment of the concept and the pasta itself, and also the effort you went to to improve the dishes more to your taste.
Thank you once again for sharing this with us and if you have any more questions please reach out to hello@nonnatonda.co.uk and we can help.
You shouldn’t Nonna Tonda this!
It has just been great to receive these delicious pasta dishes every week for the last 5 years. Never disappointed and not just fabulous authentic food but a touch of Italian cuisine history at the same time!
21 kwietnia 2026
Opinia niezależna
Odpowiedź od Nonna Tonda
Thank you so much for your kind words - 5 years with us is truly special.
We’re so grateful for your continued support, and it means a lot to hear that the dishes have been so enjoyed.
Thank you again for taking the time to share this.
With thanks,
The Nonna Tonda Team
Very authentic Italian
The DIY pizza received today was probably the best pizza we've ever eaten, absolutely delicious. Overall their food is fantastic. We had a wonderful ravioli yesterday, very authentic Italian. I can't recommend them enough.
21 kwietnia 2026
Opinia niezależna
Odpowiedź od Nonna Tonda
Hi Jeremy,
Thank you so much for such a fantastic review! We’re thrilled to hear that you enjoyed the DIY pizza. So happy to hear you loved the ravioli too; we take a lot of pride in keeping our dishes as authentic and delicious as possible.
Your recommendation really means a lot to us, and we can’t wait for you to try more of our dishes!
Really delicious pasta
Really delicious pasta, well packaged and delivered. Highly recommend as a service if you’re wanting some easy variety in your life
14 kwietnia 2026
Opinia niezależna
Odpowiedź od Nonna Tonda
Thank you so much for your kind words - we’re so glad you’re enjoying the pasta!
It’s great to hear the packaging and delivery are working well, and that we’re bringing some easy variety to your meals - that’s exactly what we aim for.
We really appreciate the recommendation and you taking the time to share this.
With thanks,
The Nonna Tonda Team
Nonna Tonda is amazing
Nonna Tonda is amazing. The pasta and the sauces are amazing. If i close my eyes when eating I am taken to the little Trattoria in that part of Italy, how Nonna Tonda manages to get the flavours just right is amazing.
I just wish they would sell the Risotto as a main item as honestly i could eat that and the pasta every day.
16 kwietnia 2026
Opinia niezależna
Odpowiedź od Nonna Tonda
Hi William,
Thank you so much for this amazing review- this really means a lot to us! We’re thrilled that our pasta and sauces transported you straight to a little trattoria in Italy- that’s exactly the experience we hope to create.
We are hopingn to add the risotto as a main with our new website which is coming soon!
nightmare. The sales representative placed an…
The sales representative placed an order without my consent following our phone call. I explicitly stated that she could email me the discount code butI did not want to activate my account or place any orders. Despite this, she proceeded to activate a subscription and process an order without my authorisation. I consider this to be a serious breach of trust and potentially fraudulent behaviour.
20 kwietnia 2026
Opinia niezależna
Odpowiedź od Nonna Tonda
Hi Rita,
Please accept our sincerest apologies for this.
We can see there was a previous conversation about potentially giving our pasta another try, where a delivery date may have been discussed as a placeholder. However, this should always be entirely your choice, and it’s clear we’ve fallen short here. Being signed up to deliveries you weren’t expecting, especially after confirming there was no subscription, is understandably frustrating.
As per your email, I can confirm that your account has now been closed and you have been refunded. We will also ensure that your details are removed from our system.
Please accept our sincere apologies for the miscommunication, and thank you for bringing this to our attention.Please get in touch to hello@nonnatonda.co.uk if you have any more questions that we can help with.
my pasta didnt arrive
my pasta didnt arrive. the ladies in the office were very helpful and i should get a credit off my next delivery on 1st may. however i was looking forward to my carbonara and i never got it.
17 kwietnia 2026
Opinia niezależna
Odpowiedź od Nonna Tonda
Hi Elaine,
Thank you for passing on this feedback.
We are so sorry for your missing Carbonara last week, we appreciate that this must have been very disappointing! We have been in communication with our delivery partners to ensure that this issue is resolved for next time and we have also updated your delivery notes so there can be no confusion.
I can assure you that your account has been credited for your next order so hopefully we can try getting some more pasta out to your soon!
A few questions
I've very much enjoyed the dishes, but have a few questions, and can't see how to contact you except via a review, so please answer. 1. I would like tobe able to order single portions of your dishes. Is that possible (or can it become possible)? 2. I would liketo know the ingredients in your dishes before ordering. Can this information be made available? 3. Can you make it possible to contact you in a more straightforward way? Thank you.
17 kwietnia 2026
Opinia niezależna
Odpowiedź od Nonna Tonda
Hi Philip,
Thank you so much for your kind words- we’re really glad to hear you’ve been enjoying the dishes!
We also really appreciate you getting in touch with this feedback.
Single portions is a great idea, and we understand how helpful that would be. We’re currently reviewing our menu options, and we’ll definitely take this into consideration as we look at ways to improve flexibility for our customers.
You should be able to see the ingredient information on your account in the upcoming dishes or on our website. If you click on the dish it has the nutritional information on a drop down!
We apologise if you have struggled to get in touch with us. Please contact our customer services email at hello@nonnntona.co.uk or give us a call from 09:00 - 17:00 on 020 4538 3991 if you have any problems or feedback!
Thanks again for your feedback—it genuinely helps us improve. If you have any other suggestions, we’d love to hear them!
Everything!
Everything!! Food - delivery -customer service!!! Pasta is divine!
15 kwietnia 2026
Opinia niezależna
Odpowiedź od Nonna Tonda
Hi Lory,
Thank you so much for your amazing feedback! We’re absolutely thrilled to hear that you loved everything, from the food and delivery to our customer service.
We truly appreciate your support and can’t wait to get you some more pasta again soon.
High quality and AMAZING tasting pasta!
Blown away! So easy and quick to heat up and have the BEST pasta or pizza. What a find! Fantastic high quality ingredients, great value. But the taste is just wow! You have to try to know. Very easy to skip a week and portions of the pasta are huge.
13 kwietnia 2026
Opinia niezależna
Odpowiedź od Nonna Tonda
Hi there,
Thank you so much for your amazing feedback! We’re absolutely thrilled to hear how much you’re enjoying the pasta and pizza!
It’s great to know you’re finding the meals quick, convenient, and good value, and that the portion sizes are hitting the mark too. We’ve worked hard to make the service as flexible as possible, so we’re glad the skip option is working well for you.
Thanks again for your support- it really means a lot to us. We can’t wait for you to try even more from the menu!
Amazing
Amazing! Can't wait to try more of your pasta and your PIZZA!
11 kwietnia 2026
Opinia niezależna
Odpowiedź od Nonna Tonda
Hi Amy,
Thank you for passing on this great feedback!
We are so happy to hear you are enjoying the pasta and pizza so far! You should give our risottos a try too!
We have used Nonna Tonda for a few…
We have used Nonna Tonda for a few years now and enjoy the variety of easy to assemble pasta dishes every week.
The portions are generous and the meals delicious.
13 kwietnia 2026
Opinia niezależna
Odpowiedź od Nonna Tonda
Hi Helen,
Thank you so much for your wonderful review and for being with us over the years, it truly means a lot. We’re so pleased to hear that you’re enjoying the variety of our dishes, as well as the generous portions and flavours each week.
Our goal has always been to make great pasta easy to enjoy at home, so it’s incredibly rewarding to know we’ve become a part of your routine. We can’t wait to keep cooking for you and bringing even more delicious meals your way.
Awesome, what are you waiting for!!, get the pan on the hob, its that simple
Awesome, great quality, simple recipe construction, balanced flavours, Fridays & Sundays are pasta/pizza
12 kwietnia 2026
Opinia niezależna
Odpowiedź od Nonna Tonda
Thank you so much - we’re so glad you’re enjoying the variety and freshness of our pasta!
It means a lot to hear this, and we’re really grateful you took the time to share it.
With thanks,
The Nonna Tonda Team
Love the options and freshness of the…
Love the options and freshness of the pasta!
7 kwietnia 2026
Opinia niezależna
Odpowiedź od Nonna Tonda
Thank you so much - we’re so glad you’re enjoying the variety and freshness of our pasta!
It means a lot to hear this, and we’re really grateful you took the time to share it.
With thanks,
The Nonna Tonda Team
Great fresh top quality pasta and…
Great fresh top quality pasta and fillings or substantial delicious sauces thank you
10 kwietnia 2026
Opinia niezależna
Odpowiedź od Nonna Tonda
Dear Delia,
Thank you so much for your kind words - we’re so pleased you’re enjoying the pasta and sauces!
It’s wonderful to hear the sauces especially are hitting the mark.
We really appreciate you taking the time to share this.
With thanks,
The Nonna Tonda Team
Tasty fresh pasta costs less than takeaway
Really tasty fresh pasta for the family for great value.
8 kwietnia 2026
Opinia niezależna
Odpowiedź od Nonna Tonda
Dear Ben,
Thank you so much - we’re delighted to hear you’re enjoying the pasta!
It’s great to know it’s hitting the mark for the whole family and offering good value too - that means a lot to us.
We really appreciate you taking the time to share this.
With thanks,
The Nonna Tonda Team
Love it
Love it! So glad to have stumbled across this company. The pasta is amazing, freezes perfectly and gives us some great meals.
10 kwietnia 2026
Opinia niezależna
Odpowiedź od Nonna Tonda
Dear Sara-Jayne,
Thank you so much - we’re so glad you found us!
It’s wonderful to hear you’re enjoying the pasta and finding it so handy.
We really appreciate you taking the time to share this.
With thanks,
The Nonna Tonda Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.