Part wasn’t what I needed. Shipped back for refund. Trying calling multiple times to see where my refund is. Their phone queue always says ten minutes and I’m on hold for over an hour and then up g... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Your supply chain is broken you charged our card and ten ordered our parts from a supplier and a forwarding agent and noted delivery would be handled by USPS once the agent moved the parts to an awai... Zobacz więcej
Called to inquire about ordering a paper copy of the owners manual for my Yamaha motor. Customer service rep explained the process to have Yamaha print one and send it would take a couple weeks. Pro... Zobacz więcej
Reakcja na opinię
So far, two different marine supplier's from overseas, who boasted being much less expensive than marine supplier's here in the USA, coupled with immediate shipping, an a guarantee one week d... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
PartsVu is super convenient on line parts megawarehouse built on the principles of knowledge selection and value.
Dane kontaktowe
Airport Pulling Road North 829, 34104, Naples, Stany Zjednoczone
- partsvu.com
4,3
Doskonała
137 recenzji
Odpowiada na 21% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Odpowiedź od PartsVu
Thank you for your feedback!
We’re glad to hear your order arrived quickly—that’s exactly what we aim for.
We truly appreciate your support and look forward to serving you again at PartsVu!
It was easy and fast
4 maja 2026
Opinia niezależna
Odpowiedź od PartsVu
Thank you for your feedback!
We’re glad to hear your order arrived quickly—that’s exactly what we aim for.
We truly appreciate your support and look forward to serving you again at PartsVu!
The part was not correct
The part was not correct. The one they sent broke off, so I have that now. Not a big deal. PartsVu is usually spot on.
Thanks
Order PV681647
Scott
26 kwietnia 2026
Opinia niezależna
Odpowiedź od PartsVu
Hi Scott,
Thank you for your feedback, and I’m sorry to hear the part did not work as expected. I understand how frustrating it is when something doesn’t fit or function correctly, especially when you’re in the middle of a repair.
I appreciate you noting that we’re usually spot on—that means a lot—but we still want to make sure this gets resolved properly for you. If you can share your order number or the part details, I’d be happy to look into this and help get you the correct replacement or review your options.
Thanks again for bringing this to our attention, and we appreciate your continued support.
Best regards,
Jessica Zapatero
Always has the right parts for my boat…
Always has the right parts for my boat engine maintenance and ships quickly
15 lipca 2025
Opinia niezależna
Odpowiedź od PartsVu
Thank you for your feedback!
We’re glad to hear we consistently have the right parts for your boat engine maintenance and that shipping is quick. That’s exactly the experience we strive to provide.
We truly appreciate your continued support and look forward to serving you again at PartsVu!
Been using Partsvu for years
Been using Partsvu for years. They make it easy with the maintenance kits and fast delivery.
29 kwietnia 2026
Opinia niezależna
Odpowiedź od PartsVu
Thank you for your feedback!
We truly appreciate your continued loyalty over the years. We’re glad to hear our maintenance kits and fast delivery have made things easy for you—that’s exactly what we aim for.
We look forward to continuing to support your boating needs for years to come!
Item was shipped NOT next business day.
Item listing said "shipping next business day" - my items got shipped 2 days later.
order PV683082
3 maja 2026
Opinia niezależna
Odpowiedź od PartsVu
Hello,
Thank you for your feedback, and I’m sorry for the frustration with the shipping delay. I understand how important it is to receive orders within the timeframe listed, especially when you’re relying on next-business-day fulfillment.
While we do our best to ship as quickly as possible, there are occasionally situations such as carrier pickups, warehouse processing delays, or order verification requirements that can cause a shipment to go out later than expected. That said, I completely understand your concern since the listing indicated next-business-day shipping, and I apologize for the inconvenience this caused.
If you can share your order number, I’d be happy to take a closer look at what happened specifically with your order and ensure we address any issues on our end.
We appreciate your feedback and the opportunity to improve.
Best regards,
Jessica
Fantastic customer care and support
Fantastic customer care and support. Staff was very helpful and knowledgeable about items they sell, items shipped fast and tracking number made it trackable. I always order my marine supplies here and will continue to do so. Have a great boat season here in the north east.
1 maja 2026
Opinia niezależna
Odpowiedź od PartsVu
Thank you for your feedback!
We’re glad to hear you had a fantastic experience with our customer care team and that our staff was helpful and knowledgeable. It’s also great to know your order shipped quickly and that tracking worked as expected.
We truly appreciate your continued trust in us for your marine supplies and look forward to serving you again. Have a great boat season as well!
Ordering is fast and easy
Ordering is fast and easy. Order gets to my house in just a few days.
3 maja 2026
Opinia niezależna
Odpowiedź od PartsVu
Thank you for your feedback!
We’re glad to hear the ordering process has been fast and easy for you and that your orders arrive quickly—that’s exactly what we aim for.
We truly appreciate your support and look forward to serving you again at PartsVu!
Great experience purchasing from Parts…
Great experience purchasing from Parts Vu. OEM spec products and extremely fast shipping. Packaging was professionally made to assure damage free delivery and precisely as ordered. They are my go to on line company for all my marine products needs.
20 kwietnia 2026
Opinia niezależna
Odpowiedź od PartsVu
Thank you for your feedback!
We’re thrilled to hear you had a great experience with PartsVu and that you were satisfied with our OEM-spec products, fast shipping, and careful packaging. It’s great to know we’ve become your go-to source for your marine product needs.
We truly appreciate your continued support and look forward to serving you again!
Easy website to navigate and I can get…
Easy website to navigate and I can get the parts I need for my Yamaha at a great price and quick delivery.
4 maja 2026
Opinia niezależna
Odpowiedź od PartsVu
Thank you for your feedback!
We’re glad to hear you found the website easy to navigate and were able to get the Yamaha parts you needed at a great price with quick delivery—that’s exactly the experience we aim to provide.
We truly appreciate your support and look forward to serving you again at PartsVu!
PartsVU shipped the exact parts I…
PartsVU shipped the exact parts I needed and on the schedule provided at the time of the order.
9 kwietnia 2026
Opinia niezależna
Odpowiedź od PartsVu
Thank you for your feedback!
We’re glad to hear PartsVu shipped the exact parts you needed and that your order arrived on the schedule provided—that’s exactly the experience we strive to deliver.
We truly appreciate your support and look forward to serving you again at PartsVu!
Good selection of items friendly people…
Good selection of items friendly people but my 20% coupon never gets added that like a big discount when I spend a lot of money with this Company never gets added free items nothing I shop a lot of places on here spend a lot of money some insensitive would be appreciated
4 maja 2026
Opinia niezależna
Odpowiedź od PartsVu
Thank you for your feedback—we really appreciate you taking the time to share it.
We’re glad to hear you’ve had a positive experience with our selection and team. That said, I do want to clarify regarding the coupon mentioned. We do not currently offer a 20% off coupon program, and there isn’t an active discount of that type available through our system. Because of that, it would not be something that can be applied at checkout.
We also appreciate your note about incentives for repeat customers. Feedback like this is helpful and will be shared with our team as we continue to evaluate ways to improve value for our loyal customers.
We truly appreciate your continued support and the amount of business you’ve done with us, and we hope to continue earning it moving forward.
Odpowiedź od PartsVu
Thank you for your feedback!
We’re glad to hear that year after year you’ve had good availability and pricing with us. We truly appreciate your continued loyalty and support.
We look forward to serving you again at PartsVu!
My box was not packed carefully
My box was not packed carefully. The gear oil leaked through the box and it left my snow melt mats on my front porch soaked with oil. I contacted the company and even sent pictures, but they have not taken any steps to make it right.
I received an email from PartsVu after I left this review. They offered a refund or replacement but asked me to confirm exactly what leaked. I did this and will update this review if they replace the gear oil.
The company quickly made this right. Although they blamed the USPS for the leaking gear oil, they did refund the purchase price and sent a new quart of lower unit oil to me at no charge. I appreciate how quickly this was resolved once it was escalated. I would do business with them again.
24 kwietnia 2026
Opinia niezależna
I love purchasing boat parts from Parts…
I love purchasing boat parts from Parts Vu. What an awesome experience. Easy ordering, parts delivered very quickly. I have been purchasing from Parts Vu for many years. Highly recommended.
4 maja 2026
Opinia niezależna
Odpowiedź od PartsVu
Thank you for your feedback!
We’re thrilled to hear you’ve had such a great experience with PartsVu and that ordering has been easy with fast delivery. It means a lot to know you’ve been shopping with us for many years and continue to recommend us.
We truly appreciate your loyalty and look forward to continuing to serve you!
Odpowiedź od PartsVu
Thank you for your feedback!
We’re glad to hear you found the service easy, fast, and that shipping was very quick—that’s exactly what we aim to deliver.
We truly appreciate your support and look forward to serving you again at PartsVu!
Odpowiedź od PartsVu
Thank you for your feedback!
We’re glad to hear you were happy with our pricing and fast shipping—that’s exactly the experience we strive to provide.
We truly appreciate your support and look forward to serving you again at PartsVu!
Always have what I need and they have…
Always have what I need and they have all the oem parts I need
4 maja 2026
Opinia niezależna
Odpowiedź od PartsVu
Thank you for your feedback!
We’re glad to hear we consistently have what you need and that our OEM parts selection meets your expectations. That’s exactly what we aim for.
We truly appreciate your support and look forward to serving you again at PartsVu!
Return policy sucks
After giving serial# from the engine they rushed me my parts happy about that, opened the box and it was the rite prop wrong hub kit, my engine is a mercury figured serial# would said that but the hub kit box clearly says yamaha sho so I called mercury and got the part# and ordered the rite part, so trying to return something at partsvu is like pulling teeth and no one wants to help in that department, they where supposed to send an email with instructions and I was supposed to take pictures of what they sent wrong so they can make sure its still good for them to resale but still waiting on that email not sure how long thats takes, so an awesome place to buy stuff but you need to have the part# of what you want or it will probably be wrong and im not sure you can return what they sent wrong
22 kwietnia 2026
Opinia niezależna
One stop shop for all your needs
One stop shop for all your needs. Great business to deal with. The support provided on the web site is great and easy to use and also a good reference source. Always quick delivery.
10 kwietnia 2026
Opinia niezależna
Odpowiedź od PartsVu
Thank you for your feedback!
We’re glad to hear you consider PartsVu a one-stop shop and that you’ve had a great experience with our website support, resources, and quick delivery. That’s exactly what we aim to provide.
We truly appreciate your support and look forward to serving you again at PartsVu!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
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Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.