Part wasn’t what I needed. Shipped back for refund. Trying calling multiple times to see where my refund is. Their phone queue always says ten minutes and I’m on hold for over an hour and then up g... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Your supply chain is broken you charged our card and ten ordered our parts from a supplier and a forwarding agent and noted delivery would be handled by USPS once the agent moved the parts to an awai... Zobacz więcej
Called to inquire about ordering a paper copy of the owners manual for my Yamaha motor. Customer service rep explained the process to have Yamaha print one and send it would take a couple weeks. Pro... Zobacz więcej
Reakcja na opinię
So far, two different marine supplier's from overseas, who boasted being much less expensive than marine supplier's here in the USA, coupled with immediate shipping, an a guarantee one week d... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
PartsVu is super convenient on line parts megawarehouse built on the principles of knowledge selection and value.
Dane kontaktowe
Airport Pulling Road North 829, 34104, Naples, Stany Zjednoczone
- partsvu.com
4,3
Doskonała
137 recenzji
Odpowiada na 21% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
FAST ORDERING AND DELIVERY
FAST ORDERING AND DELIVERY. HAD ALL THE PARTS NEEDED TO MAKE REPAIRS.
16 kwietnia 2026
Opinia niezależna
PartsVu always has the correct match
PartsVu always has the correct match!
They follow through on prompt delivery
However! When I requested two day delivery (FedEx) the service from FedEx was slower than (2) days! Received the parts on day (4)! Contacted PartsVu and they explained that 2 day is two business days-so order late on Friday means get your stuff on Wednesday! Would have appreciated an AI alert when ordering from the companies involved! But still a LOYAL CUSTOMER!
20 kwietnia 2026
Opinia niezależna
Odpowiedź od PartsVu
Thank you for your feedback!
We’re glad to hear you found the ordering process quick and easy and that we could offer you a great price. We truly appreciate your support and look forward to assisting you again in the future.
If there’s ever anything we can help with, please don’t hesitate to reach out!
The whole kit made changing my oil and…
The whole kit made changing my oil and doing a service on my outboard that much easier. Customer service was great as well. I called them with my serial number and they told me exactly which kit to buy. Definitely will be ordering again!
10 kwietnia 2026
Opinia niezależna
Odpowiedź od PartsVu
Thank you for your great feedback!
We’re so glad to hear the kit made your oil change and service easier—that’s exactly what we aim for. It’s also great to know our team was able to help you find the right kit using your serial number.
We truly appreciate your support and look forward to assisting you again in the future. If you ever need anything, don’t hesitate to reach out!
Great response time and good…
Great response time and good communication.
15 kwietnia 2026
Opinia niezależna
Odpowiedź od PartsVu
Thank you for your feedback!
We’re glad to hear you had a positive experience with our response time and communication. Providing timely and clear support is very important to us, and we truly appreciate you taking the time to share this.
If you ever need anything in the future, we’re always here to help!
The Right Parts
The parts came quick and were all the correct parts. Good service, good parts
24 kwietnia 2026
Opinia niezależna
Odpowiedź od PartsVu
Thank you for your feedback!
We’re glad to hear your parts arrived quickly and that everything was correct. Providing reliable service and quality parts is what we strive for, so it’s great to know we delivered.
We truly appreciate your support and look forward to helping you again in the future!
Had what I need and a good price and…
Had what I need and a good price and fast shipping. Will use again
4 maja 2026
Opinia niezależna
Odpowiedź od PartsVu
Thank you for your feedback!
We’re glad to hear you found exactly what you needed at a great price and that it arrived quickly. That’s exactly the experience we aim to provide.
We truly appreciate your support and look forward to serving you again in the future!
Thanks for your immediate attention to…
Thanks for your immediate attention to the situation and your response was helpful and I appreciate your time and consideration.
20 kwietnia 2026
Opinia niezależna
Odpowiedź od PartsVu
Thank you for your kind feedback!
We’re glad we could assist you promptly and provide a helpful response. Your appreciation means a lot to our team.
If there’s ever anything else we can help with, please don’t hesitate to reach out—we’re always here for you!
New part is defective
New part is defective. Endless emails to try and get a replacement part. You process is sending me into a “warranty replacement” - whatever that is. Net is it took 3-4 weeks to ship the part. Its an oil tank with a float that is defective. Boat cant be used until this is replaced costing me 2 months down time. I am totally disappointed. Your process is a total hassle and I will need to just buy a part elsewhere to get my boat on the water whole you ring me through your “process”.
21 kwietnia 2026
Opinia niezależna
Odpowiedź od PartsVu
Hello,
Thank you for your feedback, and I sincerely apologize for the frustration and downtime this situation has caused. I completely understand how disappointing it is to receive a defective part—especially when it keeps your boat off the water.
I also understand your concerns with the warranty process. Because this part is manufacturer-backed, we are required to follow their warranty procedures to obtain a replacement. That said, I agree the experience should not feel this difficult, and I’d like to help move this along as quickly as possible.
If you can please provide your order number and confirm the best contact information, I will personally review your case and work to expedite the warranty claim with the manufacturer. In some cases, we may also be able to explore alternative options to reduce further downtime.
We truly value your business and appreciate your patience while we work through this. I will do everything I can to help get you back on the water as quickly as possible.
Sincerely,
Jessica
No muss
No muss, no fuss, just good product & service! Never a problem!😎
15 kwietnia 2026
Opinia niezależna
Odpowiedź od PartsVu
Thank you for your feedback!
We’re glad to hear everything has been smooth and hassle-free—that’s exactly the experience we aim to provide. We truly appreciate your continued support and are always here whenever you need us.
Looking forward to serving you again!
I received the correct part at a…
I received the correct part at a reasonable price, and also was able to cancel a duplicate order easily with just a phone call. TY
15 kwietnia 2026
Opinia niezależna
Odpowiedź od PartsVu
Thank you for your feedback!
We’re glad to hear you received the correct part at a fair price and that we were able to quickly assist with canceling the duplicate order over the phone. We appreciate your support and are happy we could make the process easy for you.
If you ever need anything in the future, we’re here to help!
Positive Experience
Competitive pricing, fast shipping, quality packaging. All in all very positive experience. Will be buying from PartsVu in the future and recommending to friends.
14 marca 2026
Opinia niezależna
Odpowiedź od PartsVu
Thank you for your feedback!
We’re glad to hear you had a positive experience with our pricing, fast shipping, and packaging. We truly appreciate your recommendation and your support.
We look forward to serving you again in the future—and thank you for sharing us with your friends!
Received prior orders on time with OEM…
Received prior orders on time with OEM parts as advertised at the best price of any local dealer
Last order I cancelled due to back ordered part which I should have been better informed as to the delay given all the order was on hold. Recommend not holding or providing an option to get what was in stock. Needed to get the job done so canceled and promptly got a credit back.
2 kwietnia 2026
Opinia niezależna
Odpowiedź od PartsVu
Thank you for your feedback!
We’re glad to hear your prior orders arrived on time and that you were satisfied with OEM parts, pricing, and overall service. We also appreciate your honest note regarding your most recent experience.
We understand how important it is to stay informed when an item is backordered—especially when the rest of the order is on hold. Your feedback about offering in-stock alternatives or clearer delay communication is very helpful and will be shared with our team as we continue to improve the ordering experience.
We’re also glad the cancellation and refund process was completed quickly for you.
We truly appreciate your business and the time you took to share this with us.
Awesome company
I use PartsVu because they have the all in one service kit for my Yamaha sho. The site is easy to navigate and shipping is fast and so far all parts have been correct.
27 marca 2026
Opinia niezależna
Odpowiedź od PartsVu
Thank you for your feedback!
We’re glad to hear you’ve had a great experience with our Yamaha SHO service kits and that the website, shipping speed, and accuracy of parts have met your expectations. Making maintenance simple and reliable is exactly what we aim for.
We truly appreciate your continued support and look forward to serving you again!
Awesome experience!
The staff was extremely helpful and responded first thing the very next day when I asked about using GovX for the discount. The website was set up for me to find the exact products I needed for my 26 Merc. I will definitely be buying more from PartsVu.
10 kwietnia 2026
Opinia niezależna
Odpowiedź od PartsVu
Thank you for your feedback!
We’re glad to hear you had an awesome experience and that our team was able to quickly assist you with the GovX discount. It’s also great to know the website made it easy to find exactly what you needed for your 26 Merc.
We truly appreciate your support—and thank you for your service. It means a great deal to us. We look forward to helping you again at PartsVu!
I received everything I ordered in a timely fashion. Excellent!
I recently purchased a used boat and needed several maintenance items and a few specialty parts. Partsvu was the only place I found that had all the items I needed in stock and the prices were as good or better than anywhere else. I had never ordered from here before so I didn't know what to expect. I was very pleased when my order showed up complete and in an acceptable time frame. I have them bookmarked for future shopping needs!
26 marca 2026
Opinia niezależna
Odpowiedź od PartsVu
Thank you for your feedback!
We’re glad to hear you received everything you ordered in a timely manner and that we were able to provide the maintenance and specialty parts you needed for your boat. It’s great to know your first experience with us was a positive one and that our pricing and availability met your expectations.
We truly appreciate you bookmarking us for future needs and look forward to serving you again!
Great Parts Experience!
The PartsVu team consistently has the parts that I need at competitive prices, available quickly, and with friendly service… they are second to none!
30 kwietnia 2026
Opinia niezależna
Odpowiedź od PartsVu
Thank you for your feedback!
We’re thrilled to hear you consistently have a great experience with our team and that we’re able to provide the parts you need at competitive prices with fast availability and friendly service.
We truly appreciate your support and kind words—thank you for choosing PartsVu!
Odpowiedź od PartsVu
Thank you for your feedback!
We’re glad to hear your order arrived with fast shipping—that’s exactly what we aim for.
We appreciate your support and look forward to serving you again at PartsVu!
Everything was great and received in a…
Everything was great and received in a timely manner! Very much recommend!
4 maja 2026
Opinia niezależna
Odpowiedź od PartsVu
Thank you for your feedback!
We’re glad to hear everything arrived in a timely manner and that you had a great experience. We truly appreciate your recommendation and support.
We look forward to serving you again at PartsVu!
Outstanding parts provider
PartsVu website was easy to navigate and allowed me to choose the correct parts for my Suzuki outboard. Their prices for OEM parts are also unbeatable in my opinion. I would recommend and have recommended PartsVu to my boating friends and family.
Thanks PartsVu!
1 marca 2026
Opinia niezależna
Odpowiedź od PartsVu
Thank you for your feedback!
We’re glad to hear you had a great experience with our website and were able to easily find the correct OEM parts for your Suzuki outboard. It’s also great to know you found our pricing competitive and have already recommended us to friends and family—that truly means a lot.
We appreciate your support and look forward to serving you again at PartsVu!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
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Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.