Part wasn’t what I needed. Shipped back for refund. Trying calling multiple times to see where my refund is. Their phone queue always says ten minutes and I’m on hold for over an hour and then up g... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Part wasn’t what I needed. Shipped back for refund. Trying calling multiple times to see where my refund is. Their phone queue always says ten minutes and I’m on hold for over an hour and then up g... Zobacz więcej
Reakcja na opinię
Your supply chain is broken you charged our card and ten ordered our parts from a supplier and a forwarding agent and noted delivery would be handled by USPS once the agent moved the parts to an awai... Zobacz więcej
Called to inquire about ordering a paper copy of the owners manual for my Yamaha motor. Customer service rep explained the process to have Yamaha print one and send it would take a couple weeks. Pro... Zobacz więcej
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So far, two different marine supplier's from overseas, who boasted being much less expensive than marine supplier's here in the USA, coupled with immediate shipping, an a guarantee one week d... Zobacz więcej
PartsVu is super convenient on line parts megawarehouse built on the principles of knowledge selection and value.
Airport Pulling Road North 829, 34104, Naples, Stany Zjednoczone
Odpowiada na 21% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Product arrived quickly with everything I needed. Boat was ready for the season in about two hours...
PartsVu always have the products I need for maintaining my boat. Shipments are always super fast and packed good. Prices can’t be beat is my number one reason for staying with PartsVu. They also have some super discount sells during the year.
Your supply chain is broken you charged our card and ten ordered our parts from a supplier and a forwarding agent and noted delivery would be handled by USPS once the agent moved the parts to an awaiting shipping label a week later. You then failed to honor a request to cancel almost two weeks after the initial order we won't do business with you again
You guys did a great job shipping, customer service is great calling to make sure the order was correct because it was a two-part awkward order.
I recently ordered from another online boating place to save literally a dollar and regretted it.
I will 100% be ordering again from PartsVu.com

Odpowiedź od PartsVu
It took a 25 days.to get my parts. Had the call twice to get my parts.

Odpowiedź od PartsVu
The rep that took my order was very helpful and knowledgeable. The cowling cover fits and was delivered on time.

Odpowiedź od PartsVu
PartsVu website is outstanding, if you need it they have it. There prices are affordable. Customer service is responsive, shipping is quick and most orders are shipped free. What else do you need from a company.

Odpowiedź od PartsVu
Excellent very helpful Mike and the rest of the team

Odpowiedź od PartsVu
Had what I needed, helped identify correct part numbers, and provided free shipping. Plan to order again as needed thank you

Odpowiedź od PartsVu
The convenience of getting all of the filters and lubricants in a kit based off the engine type and HP made shopping very easy. Even with my older boat the PartsVu tech was able to tell me which oils and filters I needed.

Odpowiedź od PartsVu
You guys did great!! Lightning fast shipping, several different options as far as motor service kits. See ya next year. Thanks! 🍻

Odpowiedź od PartsVu
I would like some one to take the fuel filter for mercury boat 879885Q and see how they do not fit the fuel disconnect fitting's that i returned witch the package states 5/16--I measured those fitting and they are 3/8 is why i returned them and you held back the shipping charges from my refund--the mistake is your packaging. please e-mail back that someone check the fittings
I have been buying my boat parts from PartsVu for a while now and have never been disappointed. I had ordered a 25 HP Yamaha this time. It was a great price. the only complaint I would have if any, was that it was two weeks before I got an update on the ship time for my motor after their initial order confirmation. My order came in by carrier and the box looked like it was never touched. Perfect condition! Great price and service as always. PartsVu is my boat part vendor of choice.
Your Peoples told me that the merchandise will be available in three days, then shipped to me inmediately. Still waiting. This is no good for business. I made compromise expecting this parts
Lowest prices and fast shipping on the parts I needed. Perfect!
I was out of town and had order sent to ArBnb I was staying in. Did not realize the place had no mailbox, and USPS sent package back. I contacted PartVu and they resent package to my home address. Communication was easy and stress free.
PartsVu continues to provide easy access to the parts I need, their schematics are priceless. Click and order at a very competitive price and typically my orders are large enough for free shipping! Parts arrive quickly and safely. Great source!
PartsVu is my trusted source for all of my boat parts. I find their service people very helpful and often call with my engine model number to make sure I am getting the right maintenance equipment for my engine. I never got a wrong part yet.
Available parts and prices are good. I do not like the constant barrage of emails when I put something in my cart. I had sent a message for the "discount" I was promised and it took 4 days for a reply. By the time I got a reply, I had received 8 or 9 messages about my order and cart. AFTER it shipped, I got a coupon code for $25 off, and the "discount" I got was only $15. If you want 5 stars, stop with the over filling of my email, and offer the $25 from the beginning or don't offer it at all. Ticks customers off to get a better deal after they bought what they needed.
I place an order a month ago.
I never received the order. I called and spoke with a customer service rep two weeks ago and she apologized and said they would send a new order out. Two weeks later and I still haven’t received.
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