You promised to pass on my enquiry reference arm covers for our recently bought suite but I had no response whatsoever! When I was told covers weren’t made I’d asked if it was possible to buy some ma... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
You promised to pass on my enquiry reference arm covers for our recently bought suite but I had no response whatsoever! When I was told covers weren’t made I’d asked if it was possible to buy some ma... Zobacz więcej
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We have had our sofas two weeks and they are super comfortable. We chose a more modern fabric than the showroom display model had and we are very pleased with how it looks. It's not as cool in this ho... Zobacz więcej
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Contacted Parker Knoll regarding our new Chicago two seater recliner. The arm on one side had a slight ridge noticeable in the light. My concern was this would show a wear mark over time. Photos sent... Zobacz więcej
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I’m now the proud owner of two beautifully made Parker Knoll sofas. You can’t beat quality and they last and last. Had a query about the style of legs on the most recent one so emailed and received a... Zobacz więcej
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Our Mission: To bring the ultimate in comfort and luxury to the everyday sitting experience. Our story is a thoroughly British tale. From humble beginnings in a simple workshop in London, the Parker Knoll business steadily grew over time. Its home f...
Farmwell Lane, NG17 1BX, Sutton-in-Ashfield, Zjednoczone Królestwo
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Appointment made in an appropriate timeframe and the technician arrived spot on time. Reclining Sofas bought 4 years ago and recently found a grommet on the floor this was replaced with a complete new reclining mechanism. Steve was very experienced, tidy, very efficient and pleasant. Thank you!

Odpowiedź od Parker Knoll
Rob who turned up to look at the problem I had with my G plan sofa was an extremely pleasant guy.
Very knowledgeable and keen to resolve my issue.
He hit on the problem immediately and had the parts in his van to rectify the problem. I found this very reassuring and to be honest great.
I am very impressed with the service offered by parker knoll to send out a person like Rob who can solve the problem immediately without the hassle of repeated visits or taking the sofa away.
This service is excellent.
Rest assured you are in very capable hands.
My sofa now is superb.

Odpowiedź od Parker Knoll
Had a slight problem with the zip on my leather chair. Robert Green came to look, took the chair to pieces, took it back to the factory as we live only 20 minutes away. Repaired the cushion and was back in my house putting chair back together in under two hours and then cleaned up after himself.
Great service and lovely friendly Gentleman

Odpowiedź od Parker Knoll
Robert was extremely helpful and solved our issue in a trice! Also he showed me how to interchange the cushions and gave guidances on general maintenance going forward. So nice to meet someone pleasant and approachable thank you

Odpowiedź od Parker Knoll

Odpowiedź od Parker Knoll
I have a Parker Knoll sofa and armchair and am delighted with the quality and comfort of these items. I recently bought an ottoman and made enquiries about buying fabric to match my sofa. The Customer advisors could not have been more helpful. Great customer care.

Odpowiedź od Parker Knoll
The couch is absolutely beautiful. We love that we can raise it. It’s so comfortable. Not to heavy to manoeuvre to hoover in and around the couches. Definitely recommend Parker Knoll

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The sofa was delivered promptly. The delivery men were very helpful.

Odpowiedź od Parker Knoll
Our sofas were delivered earlier than planned, which was great. One sofa had a fault. Within a week a lovely man, Robert, came out, all the way from Nottingham. He resolved the issue. Robert was diligent, courteous and very helpful.

Odpowiedź od Parker Knoll
Engineer was excellent. Sorted the problem out straight away. Very professional

Odpowiedź od Parker Knoll
We were very pleased with our Furniture items once they were excellently unpacked and positioned in our Lounge. They look amazing, and are extremely well made and presented. We have no reason to believe they will not live up to our expectations, but it is, obviously, early days.

Odpowiedź od Parker Knoll
The furniture arrived on time with two suitably strong men to manipulate two big sofas.
The sofas are very comfortable, look good and I hope will last many years.

Odpowiedź od Parker Knoll
My technician was on time very polite and friendly. Found the issue fast and fixed my recliner really quickly very happy with his work excellent customer service

Odpowiedź od Parker Knoll
I can't thank Parker Knoll enough for their help in sending me a replacement castor leg ,at no charge,for one of their sofas that I bought several years ago. The central pin supporting the castor had sheared off for no apparent reason.I was not holding my breath that there would be any remedy so was surprised and delighted that not only could they send a replacement (having traced my purchase through the batch number) but at no cost to myself as a "gesture of goodwill".I don't see that service can get any better than this !

Odpowiedź od Parker Knoll
Steve Peberdy a service technician came out to repair the arm of our new sofa which had recieved slight camage to a zip on the arm. He remove the arm of the chair drove back to the factory in Sheffield and returned the repaired arm the same day. his Journey took aprox 2 hours each way. He was both friendly poite and proffessional.( now thats what I call service)

Odpowiedź od Parker Knoll
Robert Green came exactly on the promised appointment time, and quickly convinced us of his knowledge, experience and competence. He was meticulous is removing his outdoor shoes, and this was typical of his approach to our home and especially the repair he was undertaking. He was very tidy, ensuring every staple he removed was carefully put in a bag to be taken away with him. Ideal person for the role with his experience and knowledge.

Odpowiedź od Parker Knoll
Excellent customer service. We bought 3 sofas 10 years ago but wanted the alternative feet (without castors) as felt these would indent the carpet less. To our surprise these were supplied foc without question and very promptly. New feet now fitted and very pleased with the result. We highly recommend Parker Knoll furniture, great quality and UK made.

Odpowiedź od Parker Knoll
Stylish …of high quality and a very comfortable classic wing chair. Delivered well within estimated timeframe. Quite expensive. I may well purchase the same chair on a different fabric merely for a change!

Odpowiedź od Parker Knoll
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