C’est certainement le meilleur site en ligne de parfums de niche. Un personnel disponible et prêt à répondre à toutes vos questions ainsi qu'à vous guider dans le choix du bon parfum, qu'il s'agisse d... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
My order was handled beautifully. I ordered it from Houston Texas and my order was delivered in less than a week. I recommend Papique.com.
Ciao, ho trovato un po' difficile ordinare sul vostro sito web. Ciò è probabilmente dovuto al fatto che non era in norvegese (la mia lingua) né in inglese. Alla fine sono riuscito a ordinare e a pagar... Zobacz więcej
Reakcja na opinię
Kommunizierte nur über WhatsApp mit selbslöschenden Nachrichten mit mir und will jetzt Beweise für Nachrichten mit mir. Schon komisch. Ich habe nur Papique über Trustpilot eine schlechte Bewertung... Zobacz więcej
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Informacje dotyczące firmy
Informacje o Papique
Napisane przez firmę
Papique
The Republic of Perfumes — a refined destination for niche and luxury fragrance lovers.
Papique is an international destination dedicated to niche, artistic, and luxury perfumery, created for those who seek fragrances with identity, character, and distinction. More than a store, Papique is a space designed for customers who want to explore perfume beyond the ordinary and discover scents that express individuality, creativity, and personal taste.
With over 50,000 perfumes, Papique offers access to a broad and constantly evolving world of fragrance, bringing together niche creations, luxury perfumes, independent brands, and hard-to-find scents in one place. Our selection is designed for customers who appreciate olfactory depth, exclusive compositions, and a more elevated perfume experience.
We believe fragrance is more than a product: it is memory, atmosphere, style, and identity. Every perfume tells a story, and our mission is to make those stories accessible to customers worldwide through a reliable, elegant, and carefully structured online shopping experience.
Why customers choose Papique
- Over 50,000 niche and luxury fragrances
- Access to rare, exclusive, and hard-to-find perfumes
- International shipping with tracking
- Secure checkout and protected shopping experience
- Dedicated customer support
- A destination created for fragrance enthusiasts worldwide
A world beyond mainstream perfumery
Papique was created for those who want more than the familiar. Our catalog brings together perfumes that stand out for originality, artistic vision, and olfactory personality, making it easier to discover scents that are rare, distinctive, and deeply expressive.
We understand that purchasing fragrance online requires trust and confidence. For this reason, we focus on clear communication, order visibility, attentive customer support, and a shopping journey designed to feel reassuring from discovery to delivery. Whether a customer is purchasing a signature scent, exploring a new olfactory family, or searching for a rare fragrance, our objective is to offer an experience that feels smooth, refined, and dependable.
Papique serves an international audience of perfume lovers who value selection, authenticity of experience, and access to a broader fragrance universe. We continue to invest in catalog depth, customer care, and global accessibility so that customers can explore a sophisticated perfume destination with greater ease and confidence.
Perfume as identity
At Papique, fragrance is not simply something to wear. It is a personal statement, a mood, a memory, and a form of expression. Our ambition is to offer customers a destination where perfume is discovered with curiosity, chosen with emotion, and experienced with confidence.
Papique — The Republic of Perfumes.
Our Commitment
Napisane przez firmę
- Authentic Niche Fragrances
- We offer a wide selection of niche and luxury perfumes, carefully sourced to provide customers with distinctive and hard-to-find fragrances.
Authenticity & Secure Shopping
Shop niche fragrances with confidence
We provide access to a wide selection of niche and luxury perfumes through a reliable and structured shopping experience. Each order is handled with care, supported by secure checkout, tracked delivery, and dedicated customer support from purchase to delivery.
Dane kontaktowe
Via Venezia 3f, 80053, Castellammare di Stabia, Włochy
- 328 681 4724
- info@papique.com
- papique.com
Discover Niche Perfume Selection
3,7
Średnia
74 recenzji
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
My order was handled beautifully
My order was handled beautifully. I ordered it from Houston Texas and my order was delivered in less than a week. I recommend Papique.com.
20 marca 2026
It's been almost a month since I paid…
It's been almost a month since I paid for my purchase, but it turned out that one of the two items was missing. I asked for a refund, but they told me one had already been shipped. As a result, I didn't receive that item either because, for some reason, it was returned to the seller. Bottom line: I'm left without both my money and the item.
11 marca 2026
Odpowiedź od Papique
Dear Tatiana Averina,
your review is not merely inaccurate—it is objectively misleading and does not reflect the documented facts of this case.
The verifiable facts are as follows:
The order was properly processed and shipped within the stated timeframe.
The carrier transported the parcel to the destination country.
The shipment was marked “undeliverable” due to an incorrect or incomplete address provided at checkout.
As a direct consequence, the parcel has been automatically returned to sender, in line with standard international shipping procedures.
Accordingly, your statement that you are “left without both the item and the money” is factually incorrect:
The item is not lost; it is currently in transit back to our warehouse.
A refund or reshipment cannot be issued prior to the physical return of the goods, as clearly stated in the terms accepted at purchase.
It must also be noted that:
No issue regarding the delivery address was raised prior to the failed delivery attempt, despite multiple tracking updates being available.
The failed delivery is directly attributable to the address details provided by the customer, not to any failure on our part.
We therefore formally reject any implication of non-delivery due to our responsibility or of unjust retention of funds.
We remain available to resolve the matter correctly:
once the returned parcel is received, you may choose between:
reshipment (with applicable additional shipping costs), or
refund in accordance with our policy (excluding incurred shipping costs).
Any further public statements that misrepresent the documented facts will be evaluated for appropriate action.
Sincerely,
Customer Service
I am so glad I ordered through Papique
I am glad I ordered through Papique! I received my order in perfect condition, and faster than I anticipated.
17 marca 2026
This is my first time of using Papique…
This is my first time of using Papique and I could not be more pleased with the service, completely reliable and any queries were answered promollyyand efficiently, Fabiana and Giuseppe both provided excellent customer service, my package arrived on time and I will definitely be using Papique again in the future
Grazie mille!
23 marca 2026
Opinia niezależna
Excellent! Highly recommended!
This is the only place I was able to find a full size authentic bottle of Cafe Tuberosa from Atelier Cologne. The price was fair, and the shipping was very fast. Highly recommended
24 lutego 2026
bueno muchos
23 lutego 2026
The time for the shipping was a very…
The time for the shipping was a very long waiting game but the shipment's duration and tracking was fine.
The product is amazing.
12 lutego 2026
Odpowiedź od Papique
Dear B_B_,
I wanted to personally thank you for your review.
I completely understand what you mean about the waiting time — even when a shipment arrives within the estimated window, it can still feel long when you’re looking forward to receiving something.
I’m really glad to read that the tracking worked properly and, most importantly, that you love the product. That is what ultimately matters to us.
If, looking at the overall experience — successful delivery, proper tracking, and a product you’re happy with — you feel that it reflects a fully positive transaction, I would truly appreciate it if you considered updating the rating to 5 stars.
It makes a real difference for a growing company like ours.
Either way, thank you for your trust and for taking the time to share your experience.
Warm regards,
Giuseppe
All fine
I got the product safe and sound, well packaged - but the time it arrived was looong. I ordered it at the end of January and arrived today (20th Feb.), with two days delay. Tracking was fine and clear so I wasn't that worried, but it took them 2-3 weeks to even send the package for transit.
20 lutego 2026
Opinia niezależna
Odpowiedź od Papique
Dear Lis Pec,
Thank you sincerely for sharing your experience. We are truly pleased to hear that the product arrived safe, well packaged, and in perfect condition, and that the tracking was clear and transparent throughout the process.
We fully understand your perception regarding the timing. As this was an international shipment, the order followed a structured logistics flow (preparation, consolidation, and export transit). During certain periods, particularly between late January and February, higher operational volumes may affect the initial dispatch phase, while still remaining within the estimated delivery window.
Ensuring that your product arrives intact is our top priority, but we continuously work to improve operational speed as well.
If your overall experience — product quality, packaging, and tracking transparency — was positive, we would be genuinely grateful if you would consider updating your rating to 5 stars. It would be a meaningful acknowledgment of the service provided and the care taken with your order.
Thank you again for your trust, and we remain at your disposal for any further assistance.
J'ai reçu un produit différent de celui…
J'ai reçu un produit différent de celui acheté (contenance 2,5mn au lieu de 8ml) alors que le récapitulatif de commande est clair. On refuse de me rembourser et on me dit que si ça ne me convient pas je dois renvoyer à mes frais. C'est inadmissible et illégal qui plus est. Je vais devoir ouvrir un litige PayPal !
3 lutego 2026
Odpowiedź od Papique
Madame,
votre publication ne met en évidence aucun manquement de notre part, mais révèle au contraire une mauvaise interprétation du produit que vous avez vous-même sélectionné et validé.
Les faits sont simples, objectifs et vérifiables :
✔️ Le produit livré est strictement conforme à celui commandé
✔️ La contenance était clairement indiquée avant paiement
✔️ Les éléments techniques (EAN, description, visuels, INCI) correspondent parfaitement
Il n’existe donc :
❌ aucune erreur d’expédition
❌ aucune différence de produit
❌ aucune tromperie
❌ aucune non-conformité
Votre affirmation selon laquelle vous auriez reçu un produit différent est donc objectivement infondée.
La situation relève en réalité d’un changement d’appréciation après réception, sans incidence sur la conformité du produit.
Sur le plan juridique :
l’invocation d’une prétendue “illégalité” est totalement inappropriée et juridiquement incorrecte.
La Directive 2011/83/UE est explicite :
➡️ Un retour pour convenance personnelle est possible uniquement avec restitution du produit
➡️ Les frais de retour peuvent légalement rester à la charge du client
Il n’existe donc aucun droit à remboursement sans retour.
Enfin, la mention d’un litige PayPal s’apparente à une tentative de pression visant à obtenir un avantage indu.
➡️ L’ouverture d’un litige en l’absence de non-conformité constitue un usage abusif des mécanismes de protection
➡️ Cela n’altère en rien la conformité du produit ni nos obligations contractuelles
Répéter des affirmations inexactes ou recourir à des menaces procédurales ne transforme pas une perception personnelle en réalité objective.
Nous restons disponibles pour organiser un retour dans le cadre des conditions applicables si vous souhaitez procéder correctement.
Tout usage abusif sera signalé aux plateformes concernées.
Les faits, eux, sont établis, vérifiables et inchangés.
Cordialement,
Service Client
Odpowiedź od Papique
Hej Memmo,
Tack för din feedback och för din ärlighet — det uppskattar vi verkligen.
Vi förstår att leveranstiden kan kännas lång, särskilt vid internationella försändelser där tullhantering och logistiska övergångar ibland kan påverka transittiden. Vi arbetar kontinuerligt med våra transportpartners för att optimera flödet och minska väntetiderna.
Vi är dock glada att höra att allt annat var bra 😉 Det betyder mycket för oss.
Om du känner att produktens kvalitet, äkthet och vår service i övrigt motsvarade dina förväntningar, skulle vi verkligen uppskatta om du ville uppdatera din recension till 5 stjärnor. Det hjälper oss enormt som seriös internationell återförsäljare.
Tack igen för ditt förtroende — och vi ser fram emot att få hjälpa dig igen.
Vänliga hälsningar,
Customer Support Team
Bra o Smidigt
11 kwietnia 2025
Odpowiedź od Papique
Hej Herr Tomas Andersson,
Stort tack för din recension och för att du beskriver upplevelsen som “Bra o Smidigt.”
Det gläder oss verkligen att allt fungerade enkelt och smidigt – det är precis den upplevelse vi strävar efter att ge varje kund.
Om det finns något vi kan förbättra för att göra upplevelsen ännu bättre nästa gång, tar vi gärna emot din feedback. Vårt mål är alltid snabb hantering, tydlig spårning och en trygg leverans hela vägen.
Om allt fortsätter att motsvara dina förväntningar när du har använt produkten, skulle vi självklart uppskatta om du känner att en uppdatering av betyget är motiverad.
Tack igen för ditt förtroende.
Vänliga hälsningar,
Qathu – Aqqa Srl
My experience was fantastic
My experience was fantastic, in iOS had a problem with my order, but Gaia wrote to me a helped me to solve it; She was very kind and helpful.
22 stycznia 2026
Odpowiedź od Papique
Dear Grace,
thank you very much for your honest feedback — we truly appreciate it.
We’re really glad to hear that you’re happy with the perfume ✨ That means a lot to us.
Regarding the shipping time, we completely understand your feeling. International logistics can sometimes take a little longer than expected due to customs checks and carrier handling, even when everything is dispatched within the confirmed timeframe. We constantly work to improve this aspect and make deliveries even faster.
If the product met your expectations and you’re satisfied overall, it would mean a great deal to our small team if you would consider updating your review to 5 stars. Reviews like yours genuinely help us grow and continue offering the best service possible.
Thank you again for your trust and support 💛
Warm regards,
Customer Care Team
Kommunizierte nur über WhatsApp mit…
Kommunizierte nur über WhatsApp mit selbslöschenden Nachrichten mit mir und will jetzt Beweise für Nachrichten mit mir. Schon komisch.
Ich habe nur Papique über Trustpilot eine schlechte Bewertung gegeben, sonst niemanden.
Komisch dass Sie nur 67% gute Bewertungen haben 😊
14 kwietnia 2025
Opinia niezależna
Odpowiedź od Papique
🚨 FORMELLE KLARSTELLUNG – KEINE NACHWEISBARE GESCHÄFTSBEZIEHUNG
Diese Bewertung enthält Behauptungen, die in dieser Form weder belegt noch nachvollziehbar sind.
1) Behauptete WhatsApp-Kommunikation
Unser Unternehmen nutzt kein WhatsApp-System mit selbstlöschenden Nachrichten zur Kundenkommunikation.
Sollte eine Kommunikation über WhatsApp stattgefunden haben, bitten wir um Vorlage:
der vollständigen Telefonnummer,
des vollständigen Chatverlaufs (nicht auszugsweise),
des Datums und der Uhrzeit,
sowie eines Screenshots mit sichtbarer Kontaktkennung.
Ohne diese Angaben ist eine Überprüfung objektiv nicht möglich.
2) Keine identifizierbare Bestellung
Unter dem hier verwendeten Namen liegt keine zuordenbare Bestellung, Zahlung oder Lieferung vor.
Für eine sachliche Prüfung benötigen wir mindestens:
Bestellnummer
Rechnungsnummer
Zahlungsnachweis
Lieferanschrift
Ohne diese Angaben existiert keine verifizierbare Geschäftsgrundlage.
3) Widersprüchliche Darstellung
Sie erklären, lediglich eine Trustpilot-Bewertung abgegeben zu haben, führen jedoch gleichzeitig eine angebliche private Kommunikation an, deren Existenz nicht belegt wird.
Sollte es sich um eine Verwechslung mit einem Drittanbieter, einem Marketplace-Händler oder einer anderen Firma handeln, bitten wir um entsprechende Klarstellung. Andernfalls entsteht der Eindruck einer unzutreffenden Zuordnung.
4) Prozentuale Bewertungsangaben
Hinweise auf Bewertungsquoten stellen keine Beschreibung eines konkreten Geschäftsvorgangs dar und ersetzen keinen tatsächlichen Sachverhalt.
Aufforderung zur Konkretisierung
Wir bitten um vollständige und überprüfbare Angaben, damit der geschilderte Sachverhalt eindeutig zugeordnet werden kann.
Ohne konkrete Nachweise bleibt die Darstellung unbelegt.
Papique
Verifizierter Händler
Dokumentierte Transaktionen
Nachvollziehbare Kommunikation
Exactly what I wanted and at a much…
Exactly what I wanted and at a much better price than I could find anywhere else! Thank you!
17 grudnia 2025
La livraison est très longue
La livraison est très longue, c’est tout ce que je reproche
11 grudnia 2025
Odpowiedź od Papique
Bonjour Daniel,
merci pour votre retour.
Nous tenons toutefois à apporter une précision factuelle : votre commande à destination du Canada a été livrée avec 7 jours d’avance par rapport au délai maximal annoncé de 20 jours ouvrables, sans aucun frais de douane ni taxe d’importation, et avec un avantage commercial de –20 % appliqué au produit.
Pour une expédition internationale hors UE, ces éléments traduisent une livraison non seulement conforme, mais significativement plus rapide que prévu.
Nous comprenons que l’attente puisse être perçue différemment selon les attentes individuelles, cependant au regard du délai réel, de l’absence totale de frais à l’importation et de la remise appliquée, nous espérons que vous reconsidérerez votre évaluation.
Si tel est le cas, nous vous invitons à mettre à jour votre avis, ce qui refléterait plus fidèlement l’expérience globale avec Papique.
Bien cordialement,
L’équipe Papique
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.