paper republic Recenzje 

449
Wynik TrustScore: 4.5 na 5

4,6

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Paper Republic sind so einzigartig und qualitativ hochwertig! Nicht nur das Journal an sich sondern auch jedes Refill, Band oder jegliche Extras wurden mit Liebe verpackt und verschickt. Bin extrem... Zobacz więcej

Oceniono na 5 z 5

Anyone who hesitate to get your first ever Paper Republic, please go ahead and place the order!! You will not regret, I literally plan to get the second one soon, I love it so much, I love how the lea... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

This is my second time ordering from Paper Republic's L'atelier and I couldn't be happier with my order. The experience was easy to communicate what I wanted custom made and the quality is top-notch.... Zobacz więcej

Oceniono na 3 z 5

Beautiful products. I was disappointed that my delivery was much later than scheduled but I was kept informed along the way that they were experiencing delays. I got the diary section but I’d appre... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Producent wyrobów skórzanych
  2. Sklep z długopisami
  3. Producent artykułów papierniczych
  4. Sklep stacjonarny

Napisane przez firmę

handcrafted leather journals made in Vienna since 2012


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

449 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 36% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,6

Wszystkie recenzje

(449)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 422

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Beautiful journal and high quality…

Beautiful journal and high quality accessories! I love it!

The customer service is also outstanding. Phenomenal company!

18 sierpnia 2026
Opinia niezależna
Logo paper republic

Odpowiedź od paper republic

Hi Brooke, thank you so much! We’re happy to hear that you’re loving your journal and accessories, and especially happy to hear you had such a positive experience with our customer care team.

All the best,
your paper republic team

Oceniono na 5 z 5

You will be pleased

From beginning to right now, my experience with Paper republic was delightful. I found them because I was shopping for a new Journal and checked in with wire cutter. It was fun to build my Journal on the website.After ordering. I appreciated the emails that talked about the process of creating the products.
When the box arrived from Paper Republic, I had to look at it for a moment because it was put together so cleverly and beautifully… Somehow the outside of the box said the inside is special:) and indeed every detail about the packaging was done with care. The Journal itself is gorgeous and the Paper beautifully bound and the extra ribbons - so that you can add extra books to the Journal -easy to work with.
A journal is not a necessity… It’s a wonderful indulgence, and the experience from this company makes you feel like, yes, indeed, this is just what I wanted!

17 sierpnia 2026
Opinia niezależna
Logo paper republic

Odpowiedź od paper republic

Hi Susan! We’re so happy that the little details made the experience feel special. We especially love your description of a journal as a “wonderful indulgence”, thank you for taking the time to share such a thoughtful review.

All the best,
your paper republic team

Oceniono na 1 z 5

Warte seit Wochen

Warte seit Wochen. Bekomme nur Werbung. Das ist, gemessen an den Preisen, schon fast unverschämt. Die Spannung steigt, wann da etwas kommen wird und ob überhaupt und wenn was in welcher Qualität.

18 sierpnia 2026
Opinia niezależna
Logo paper republic

Odpowiedź od paper republic

Hallo, vielen Dank für dein Feedback. Unser Team arbeitet derzeit intensiv daran, den aktuellen Bestellrückstand aufzuholen und unsere Versandkapazitäten zu erhöhen, ohne dabei die Sorgfalt zu beeinträchtigen, die in unsere handgefertigten Produkte einfließt. Es tut uns leid, dass du so lange warten musst. Schreib uns gerne eine E-Mail mit deiner Bestellnummer, und wir schauen uns den Status deiner Bestellung gerne genauer an.

Alles Liebe,
dein paper republic Team

Oceniono na 2 z 5

Speed up processing times

Amazing quality products. They fall short on delivery times. It takes far too long to process and ship an order —weeks in some cases.

1 sierpnia 2026
Opinia niezależna
Logo paper republic

Odpowiedź od paper republic

Hi Charles, thank you for your feedback and for your kind words about our products. We completely understand your concerns regarding the processing time. Our team is actively working to catch up and increase our fulfillment capacity, and we know that improving processing times is an important part of providing the experience our products deserve. Thank you for your patience and for holding us to a high standard.

All the best,
your paper republic team

Oceniono na 5 z 5

Le Portfolio in Cognac

I ordered a Le Portfolio in Cognac, with express shipping. It came super quick, and just like all the videos iv seen on TikTok and instagram which influenced me to buy, it’s beautiful, stunningly made and smells insane!
I’m already eyeing up a pocket grand voyager for my handbag!! And iv had it less than a week!
I love, thank you so much Paper Republic… if you’re thinking of it, then do it, you won’t regret it!

12 sierpnia 2026
Opinia niezależna
Logo paper republic

Odpowiedź od paper republic

Hi Kirsty, thank you so much! We’re happy to hear that your cognac le portfolio lived up to all those videos you’d seen online, including that leather smell!

All the best,
your paper republic team

Oceniono na 4 z 5

Order and delivery process worked well…but

Order and delivery process worked well and on time. The main ribbon for holding paper refills on the inside of the cover was not tied and I am not sure if it should have been. There should have been a better explanation in what to expect in this regard.

12 sierpnia 2026
Opinia niezależna
Logo paper republic

Odpowiedź od paper republic

Hi! Thank you for your feedback, and we’re glad to hear that your order and delivery went smoothly. The internal ribbon is designed to hold your paper refills and may require a little setup depending on how you’d like to arrange them. Please feel free to email us at wecare@paper-republic.com if you’d like more information or help setting up your journal, our team will be more than happy to guide you!

All the best,
your paper republic team

Oceniono na 5 z 5

Amazing customer support

Amazing customer support. I had a problem with my pen and they dealt with it immediately and really came through for me. Super helpful, responsive and genuinely great service.

Can’t wait to get back to Vienna and visit the store again.

16 lipca 2026
Opinia niezależna
Logo paper republic

Odpowiedź od paper republic

Hi, thank you so much for your kind words! We’re very happy our team could help sort out the issue with your pen quickly and make the experience a positive one.

All the best,
your paper republic team

Oceniono na 5 z 5

5 stars to Your staff

Your staff is incredibly helpful and always open to accommodating all my needs. For me, having someone I could message directly to manage any questions or issues was invaluable.
Thanks to them, my Grand Voyage Pocket arrived on time, and it is exactly what I wanted. The product is exactly as I had hoped it would be. The leather is beautiful, and the color is unbeatable.
I’m truly very happy with my purchase and with the support and assistance I received from your team.

12 sierpnia 2026
Opinia niezależna
Logo paper republic

Odpowiedź od paper republic

Thank you so much! We’re so happy our team could help make everything work out and that your journal arrived just as you hoped.

All the best,
your paper republic team

Oceniono na 5 z 5

I got the Le portfolio in red in the A6…

I got the Le portfolio in red in the A6 size and it’s the most beautiful journal I’ve ever used! The leather smells so good and the quality is amazing, I can’t wait to take this everywhere with me!

16 sierpnia 2026
Opinia niezależna
Logo paper republic

Odpowiedź od paper republic

We’re so happy you love your red le portfolio [a6]. We hope it goes everywhere with you!

All the best,
your paper republic team

Oceniono na 5 z 5

Cant beat a Personal Touch!

The order was delayed, when I asked for general info they were very personal, very apologetic and after that they made sure it got to me right away. Product was exactly what was described and what I needed. Felt very taken care, still loyal to you guys! :)

14 sierpnia 2026
Opinia niezależna
Logo paper republic

Odpowiedź od paper republic

Thank you so much for your patience and for giving us the chance to make things right. We’re really happy to hear you felt taken care of and that everything reached you safely. Thank you for sticking with us!

All the best,
your paper republic team

Oceniono na 5 z 5

Absolutely Perfect

Absolutely perfect! I got the personalized portfolio from L’atelier and Felix did the most wonderful job. The quality of the leather is superior!

16 sierpnia 2026
Opinia niezależna
Logo paper republic

Odpowiedź od paper republic

Thank you so much Sandra! We hope your l’atelier companion stays by your side for many years!

All the best,
your paper republic team

Oceniono na 5 z 5

i love my new grand voyageur xl

i love my new grand voyageur xl! i've used midori md notebooks my whole life but this switch to a leather bound system has been great for me because everything is all in one place. also the leather quality is amazing and it looks exactly as i expected it too! arrived within three days as well!

12 sierpnia 2026
Opinia niezależna
Logo paper republic

Odpowiedź od paper republic

Having everything together in one leather companion really is such a satisfying feeling. We hope your grand voyageur [xl] becomes even more yours with every mark!

All the best,
your paper republic team

Oceniono na 5 z 5

The customer service was great

The customer service was great, and ensured the journal I ordered got to me in an expedited fashion.

7 lipca 2026
Opinia niezależna
Logo paper republic

Odpowiedź od paper republic

Thank you, Collin! We hope you love every moment with it.

All the best,
your paper republic team

Oceniono na 5 z 5

i absolutely loveee my journal 😍

i absolutely loveee my journal! i purchased
le | trifold a6 and love how compact and chunky it can get. it’s my compact escape journal for my words, life and art can live in. i love that i can make it my own with different inserts and the versatility to be able to change the booklets inside to my liking. the best part it’s refillable. the leather and craftsmanship is very high quality. absolutely loveee and recommend ♥️

11 sierpnia 2026
Opinia niezależna
Logo paper republic

Odpowiedź od paper republic

We absolutely love that Sonja! Thank you for making our le trifold [a6] part of your creative world.

All the best,
your paper republic team

Oceniono na 5 z 5

Really pleasant experience

The products are really nice--I am a little sorry I didn't order more so I wouldn't have to pay for shipping in a few months. I don't know how long the elastic band will last, so next time I am ordering replacements, just in case.

Although they had a backlog in shipments, they immediately responded to my query and shipped my package right away. I was pleasantly surprised!

25 lipca 2026
Opinia niezależna
Logo paper republic

Odpowiedź od paper republic

We really appreciate your patience with us during the backlog, and we’re so glad we could help get your order on its way. And yes to having a few extra ribbon colours ready for the next setup!

All the best,
your paper republic team

Oceniono na 4 z 5

Delighted with my Grand Voyageur

Delighted with my Grand Voyageur. Niki in the Vienna shop was most helpful. In hindsight, it would have been good to buy a monthly planner and a weekly 2026. I have purchased some extra infills & this has simplified my life. Three books in my backpack now have become one.

1 czerwca 2026
Opinia niezależna
Logo paper republic

Odpowiedź od paper republic

Three books becoming one is exactly what we love to hear! We hope your grand voyageur continues simplifying everyday life.

All the best,
your paper republic team

Oceniono na 1 z 5

Truly disappointing!!

I purchased an XL grand voyageur 15 days ago and to date, the order still has not even been fulfilled and I have received no real communication as to its delay other than an influx of marketing emails.

This comes after not only spending a small fortune on the journal and the extra inserts, but also on shipping too.

I would fully understand that delivery itself may take some time dependant on the customers location and the logistical capabilities to deliver to that location but to not even ship an order within 15 days is mind blowing, especially given that there website mentions fulfilment within 2/3 business days.

Also, the excuse of being too busy, used both in emails and here in response to reviews, just doesn’t fly for a company which continues to market their brand across social media without the ability to fulfil their orders properly within their own determined, and published, timeframes.

I wanted so much to have a similar positive experience to other people who purchased from Paper Republic but sadly the delayed shipping, high item and shipping costs, lack of effective communication with regard to delays, and excusatory responses to unhappy customers aligns them closer to larger retail competitors rather than a personalised hand made product manufacturer.

Hopefully their team take the proper time needed to evaluate and re-strategise how best to handle their newfound ‘high volume of orders’.

12 sierpnia 2026
Opinia niezależna
Logo paper republic

Odpowiedź od paper republic

Hi Jay,

Thank you for being completely honest with us! It helps us to improve and make our communication more consistent and clearer across all the channels. We're also actively working to ensure that our growth matches our logistic capabilities. We want to be transparent with our community and really appreciate you taking time and writing about your experience.

Please don't hesitate to send us a short message with your order number directly at wecare@paper-republic.com and we'll make sure to give you a proper update on your order.

All the best,
your paper republic team

Oceniono na 5 z 5

Paper Republic is a beautiful company

Paper Republic is a beautiful company. Every order feels like a testament to the extraordinary care they give to each product and to each customer.

My favorite is the Grand Voyager journal. I have one in XL, which I use for poetry, everyday notes, and my calendar. I recently acquired another in A4, this time with two book inserts, and I’m using it for my graduate mathematics courses. There is more than enough room for long proofs, extended calculations, and all the thinking that comes with them.

The Atelier team is wonderfully responsive, and their work is nothing short of contemporary, joyful, and artistic. There is something deeply satisfying about using an object that is not only beautifully made, but made with intention.

Paper Republic has managed to make something as simple as putting pen to paper feel like a small, daily pleasure. I couldn’t recommend them more highly.

11 sierpnia 2026
Opinia niezależna
Logo paper republic

Odpowiedź od paper republic

We love that your journals have found such different roles in your life. We’ll also make sure your lovely feedback reaches our team.

All the best,
your paper republic team

Oceniono na 5 z 5

Beautiful product and top-notch customer service team

I ordered the Grand Voyager XL in a bundle with the DoJo books and stickers, in hopes of finally getting a system going where I could do my daily journaling and more intensive planning all in one place. Suffice it to say, I absolutely made the right decision to order from Paper Republic. The journal is beautiful and versatile, and I have been able to comfortably use A5 inserts that I’ve ordered from third parties.

I also want to specifically note the incredible customer service I have received. A week or two after I ordered, I hadn’t gotten a recent update, and it’s hadn’t shipped yet. I wasn’t overly concerned because it was coming from oversees and I ordered custom embossing, but I decided to reach out and see if I could get a status update. Hilma from customer service replied in less than twelve hours, and said they had moved my order to the top of the priority list and it should ship within the next two days. It ended up shipping later that same day, and arrived at my doorstep in semi-rural Vermont two days later. I wasn’t so impressed with the communication and the way my inquiry was handled.

I would HIGHLY recommend Paper Republic for anyone who needs a functional yet aesthetic system for staying organized.

29 lipca 2026
Opinia niezależna
Logo paper republic

Odpowiedź od paper republic

Thank you so much Laura! We’re thrilled that your grand voyageur [xl] has become the system you were looking for. Thank you for your patience and for giving us the opportunity to help!

All the best,
your paper republic team

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej