Ozlo Recenzje 

The sound quality is great and the different sizes make such a difference. I really love my Ozlosleep buds.

Worst software I've ever encountered! After following multiple steps by developers and other individuals who have had the same issues I simply ... gave up!
I am relatively good with technology and completely understand all the steps for 'pairing' etc. The problem is that once one device is paired the Ozlo overrides and you need to constantly reconnect. Got everything working as it was designed. Example: Watch a youtube video, then turn it off and the Ozlo should automatically go back to white noise sound. (or vice versa). This is what it is supposed to do. Seamless integration, perfect idea. Until you turn one of the devices off AND you need to reset and repair (following 10 + steps). Not bad for me but literally impossible for most people looking to plug and play. Bluetooth connectivity is the issue and dominance by the Ozlo system causes glitches. We returned this as it was just not ready for the masses. Sad really as the ear buds are really well designed, fit nice and very comfortable for side sleepers. Their software team needs to work on the glitches before charging so much!

They DO NOT mask snoring at all. For that they are useless. Also, customer service needs significant improvement.

One of the sleep buds died after a firmware update, I almost never use that sleep bud as I use the other ear... Support gave me the run around, said they would forward it to some other team. Have not had a response in over a week. I'd strongly advise anyone to look into other companies.

Horrible.
Stopped working and customer service is a joke.

SOOOO frustrating. The connectivity is brutal despite factory resets, resetting the buds, forgetting the device etc…. I’ve had them less than 6 months and I’d return them if I could.

We purchased two pairs of Ozlo Sleep buds and they will not pair so are not useable. We have watched every video, followed all instructions including resetting the case and buds, deleting and resinstalling the app, unpairing etc. Multiple emails and phone calls to company have gone unanswered.

My Ozlo buds worked fine for over one year. I even recommended them to several people. However, the right bud stopped working and I contacted the company. They asked me to go through a few steps to try to get it working again. None of these steps worked and we decided that I would buy a new right side ear bud. I paid for it and was told that it was delivered. It never was delivered, and I was then told that my issue would be escalated to their " order escalation team". I assume there is no such team as I never received any other response and they do not return emails anymore. It has been one month since I first contacted them with my ear bud problem. That in itself is far too long but I gave them the benefit of the doubt that they were actually trying to help. I was wrong. I called my credit card company and got my money refunded and ordered another set of sleep buds from another company. Ozlo does not want to help with any issues and do everything to delay and put off any problems. There are several other reports of similar experiences from other people, so this is not just a one off from one disgruntled client.

II ordered a pair on the 28th of November order numberOZEU17602 they were due to arrive on the 6th of December sent by FedEx which never arrived. I got in touch with them and very kindly send out a new pair because the old ones were lost. The customer service was very good and I will update the headphones once I'vevhsd them for a couple of weeks. Very happy with the quick response and replacement.

After less than one year, the audio quality dropped considerably with the left ear bud going 100% dead. Ozlo’s customer service offered poor advice on how to fix the issue, but none of the suggestions helped. For example, after deleting the app and reinstalling as advised, the app no longer allowed the buds to pair with my iPhone. I’ve spent about $300 on sleep buds that don’t work as promised. Save your money by buying something else.

updated review
After months of backwards and forwards with Ozlo, my earbuds were finally labelled as faulty and have been replaced.

While the product itself does what it says on the tin (provides comfortable noise cancelling earphones even a side sleeper can use) the execution of the overall product does seem to be hit or miss.

My first faulty set wouldn’t update without a laptop, and without the update I couldn’t even get them to connect to my phone. It had a faulty charger case that would barely do a single charge before going dead and then would be tempermental on whether it would work or not.

The second replacement set has significantly better battery life, even after using the buds all night they still were going in the morning and the case had enough to charge them up ready to do again, it connected and updated with my phone no problem on first attempt, and doesn’t have any issues with charging either suggesting that the one I had was indeed a dud unit. Now they’re working properly I can say they’re a good product, however it would be nice not to need the case to connect to Bluetooth.

Ozlo do need to get better with the speed an issue is troubleshooted and replaced as it’s now very clear to me that my original should have been replaced months ago. It took months of backwards and forwards and a secondary issue appearing before they agreed to replace them. Most of the time was spent with them repeating the same instructions again and again despite me already confirming the issue was intermittent and never permanently resolved the problem. The founders are ex bose - they might want to learn from them a little more for warranty replacement programmes. It took 5 months for me to get a replacement despite the issue being raised in the first 30 days. Because of this I can’t give 5 stars.

Bought these around a month ago, can't believe it took me this long. Gone are the days of starring at my ceiling at 5am, wondering how I managed to score a place under a neighbour whose stomps could be likened to bigfoot.

It works as its supposed too, and rate it for what its meant to be - sleep buds and nothing else. Don't expect amazing bass, seamless on-the-go bluetooth or practical running buds; cause thats not what they're meant for. Optimal when used with its in-built sleep sounds, and extremely comfortable to sleep with. I get around 3 nights before needing to charge the case again.

Above this, I missed out on a traveller case to my dismay. Ended up emailing the support team, who not only went out of their absolute way to not only ship me one when they got stock, but monitored the shipment until it arrived.

So I can't recommend Ozlo enough, as I've done with family and friends so far since getting these bad boys. I only hope the team stays consistent with their service, and look towards updating the app with new content by routine.

Thanks again guys, happy I stumbled these buds.

This is the first time I’ve ever written a negative review, but my experience with Ozlo has been so disappointing that I feel I need to share it.

I purchased Sleepbuds directly from them, but never received an order confirmation email or order number. My credit card statement clearly shows the purchase, yet without an order number their customer service has been unwilling or unable to help me.

I requested a return within the stated timeframe because the buds are not comfortable for me as a side sleeper (though I will say the noise blocking is excellent). Despite this, I’ve spent over 3 ½ weeks sending countless emails and online forms, providing all of my details repeatedly, but I am still no closer to receiving a refund.

It is impossible to speak with a real person, and I’ve even received multiple emails saying my case is closed—despite nothing being resolved. I am now left £299 out of pocket, with Sleepbuds I cannot use. You would not think it was rocket science in this day and age for them to trace the order using my name address order email address and the copy of my credit card statement that I have sent them several times including all payment details. Frustrating to say the least.

Would I recommend Ozlo Sleep or their customer service? Absolutely not.

I bought these about a week ago. Had one minor order issue and found the customer service (Renz) friendly and helpful. They resolved it in a couple of days. The sleepbuds themselves are terrific and comfortable, even when I sleep on my side. I like the different white noise options.

Price: $349.00 is a lot of money but you have to do the math. The warranty is valid for 366 days. If hypothetically they die on day 367 you would have paid .98 cents a day for a good night sleep. That is so much cheaper than a cup of Starbucks, hell even a k-cup will cost you close to that. So, the cost to me is a moot point. Keep in mind they are in your head for 2912 hours a year on average so that needs to be factored in too. No, they are not going to last forever solely because of the tiny batteries that keep these things up and running. Obviously can’t speak on how long we will actually get out of the OZLO’s model. But I am good with a full year at $349.00 and you will too.

Extended Warranty: I never sign up for the additional warranty. (Amazon offers one) However, with the past history of the Bose 1 and Bose 2 (which had lasting battery issues after a year) I would toss in the extra $51.99 that will guarantee you three full years of use. (Math on that .38 cents a day for three years now we are getting close to free)

What they are not: If you are looking for awesome base, treble, noise cancelling and cell phone call capabilities these are not your buds. These are SLEEP BUDS. So please don’t complain about the sound quality, they are for blowing static though your brain not listening to Bach. They are designed to mask the noises in your sleep environment so, you don’t have to grab your pillow and blanket and run to the guest room while you are trying to sleep next to your freight train partner. They do an amazing job of drowning out the snorer, lip smacker and heavy breather sleeping next to you.

Packaging: Who cares they could ship them in a Ziplock bag for all I care. But they did come in a nice sturdy box.

Comfort: I am the girl that the Air Pods start to make my ears ache after a short while. OZLO are super comfortable, and yes I sleep on my side. No complaints at all about comfort. They come with different size casing to customize the fit for different size ears.

Alarm: How considerate that my alarm does not wake up my husband. The sound turns off, which in my case wakes me up, then it plays a soft chime. Different alarms on different days can be saved and very easily changed.
Warning: These things are addictive! Once you get used to them (maybe 2 or 3 nights) you will not be able to sleep without them. They will become your new best friend. I am serious. I was living in fear that my Bose2 were going to die prior to OZLO releasing their model. I purchased OZLO ‘s on day 1. (Didn’t do the kick start solely because I wanted a warranty and still had my old Bose2 up and running)
Time: I have used these every single night since purchased in Oct 2024. Absolutely no issues.
Recommendation: Make sure you do any of the software updates hours prior to bedtime. Made that mistake once had to hang out for at least 20 minutes before they rebooted.
Customer Service: I have never had to contact them so I cannot speak on this area. Also neither have my 4 friends who are addicted as well.

In conclusion I have turned 4 friends onto these and all 4 have hit buy day one after they were released. So, if you too sleep next to a freight train partner give these a try, you have nothing to lose with a 30-day money back guarantee. I never write reviews, but I want OZLO to live on forever, so I don’t have to move out of the master bedroom.

Ozlo is designed by former Bose engineers who realized people need the best sound masking for good sleep. The features such as falling asleep listening to a music or audiobook with a masking sound activating after falling asleep is a nice addition, also the increase battery life can last the full time during the sleep phase. Ozlosleep is an improvement over the Bose sleep buds, (I owned 2 sets) and loved them.

My experience was excellent because the company provided exactly what was promised, with no hidden issues. Communication was clear, and I felt like they genuinely cared about customer satisfaction. They are doing a great job by being reliable, professional, and making the entire process smooth and stress-free. I appreciated how quickly they responded to questions and how transparent they were throughout the experience.

These little things pack a big punch in terms of sleep quality. They are extremely comfortable, last at least 8 hours and have many different sounds to fit your sleeping needs. I have been using these every night for the last year and can’t imagine life without them. I also use them when in need of a nice meditation after a stressful day. I work in Law Enforcement and I’ll say these help after those tough days. Great job Ozlo….great job.

J Emerson

Great customer services, product works really well once properly set up. If you have realistic expectations they are really fantastic.

It does take some time to get them going, so be ready for that. There were a couple of teething problems but the responses were so fast that things were resolved very quickly.

The sleepbuds enable me to sleep through my wife’s loud snoring.

The most remarkable experience was when my dog got one of the sleepbuds and damaged it beyond repair: Ozlo promptly shipped a replacement bud at a very low cost to me, despite the fact that this was not their fault. The new bud was easy to set up.

The customer service is amazing. I lost one of the earbuds and contacted company to see if they had a “Find My” feature. They said they didn’t but it was something their technology developers would look into adding. In the meantime, they sent me a replacement earbud (at no cost to me) with instructions on how to pair. It was fairly easy to pair and now I have a functioning set. Customer service was incredibly responsive. I do agree with other reviews regarding the difficulty of pairing in the evening to their night sounds but find connecting to Spotify on my iPhone very easy. The sound quality is excellent and they do not make my ears sore. Would recommend!