Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

These earbuds are genuinely one of the best products I've ever bought. I've got tinnitus as well as noisy neighbours and these are an absolute godsend. The app has gotten so much better since la... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

I have really bad tinnitus and I also live near an airport with large and low flying jets passing overhead frequently. I benefited well from my Bose sleep buds but after 3 years they died. I found r... Zobacz więcej

Reakcja na opinię

Oceniono na 2 z 5

When first received, I loved the product. Even recommended to multiple friends and family members. But then they stopped working. As many others have mentioned, for a hundreds of dollars product t... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I previously had the Anker sleep buds, these were good but pressure on them would effect the sound and they tended to fall out. They also had various charging issues and didn't last as long as anticip... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Firma elektroniczna

O Ozlo

Napisane przez firmę

Ozlo is a pioneering sleep technology company dedicated to a single, vital mission: helping people everywhere achieve the deep, restorative rest they deserve. Founded in 2022 by a team of former Bose engineers, we bring decades of advanced acoustic expertise and a passion for wellness to solving the modern sleep crisis. We understand that quality sleep is the foundation of physical health, mental clarity, and overall well-being, which is why we approach sleep solutions through the lens of science-backed innovation and thoughtful design.

In today's fast-paced world, finding a quiet sanctuary can be difficult. Whether it is a snoring partner, loud neighbors, city traffic, or simply a racing mind, unwanted noise is a primary barrier to a good night's sleep. To combat this, we created our flagship product: Ozlo Sleepbuds®. Ozlo Sleepbuds® go far beyond traditional earplugs or standard headphones—they are an advanced, purpose-built sleep system. They combine state-of-the-art engineered audio, intelligent adaptive sound masking, and an ultra-low-profile design optimized for supreme, all-night comfort (even for side sleepers). Our smart technology helps quiet the noise in both your physical environment and your mind, enveloping you in soothing, sleep-inducing audio.

Built for real-world relief and deeply grounded in neuroscience, Ozlo’s technology doesn't just block out the world; it creates a personalized acoustic sanctuary. We are proud to help our users fall asleep faster, stay asleep longer, and wake up feeling completely restored. At Ozlo, we are redefining what it means to rest. Welcome to a better way to sleep.


Dane kontaktowe

2,9

Średnia

Wynik TrustScore: 3 na 5

197 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 90% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,9

Wszystkie recenzje

(197)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 172

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Amazing!

I have been using these for about 6 weeks now. These have made a huge difference in my sleep and how I feel in the morning when I wake up. I use my sleepbuds with a sleep mask and wow it makes a huge difference! I definitely recommend them!

1 marca 2026
Logo Ozlo

Odpowiedź od Ozlo

Thank you for the wonderful feedback! We’re so glad to hear the Sleepbuds® have made such a positive difference in your sleep. It’s great to know they’re working well as part of your nighttime routine, and we truly appreciate the recommendation!

Oceniono na 3 z 5

Honestly not that great, but maybe they will get better.

Honestly not that great. I was super sold on these and spent the ~$300 for them. The first pair stopped working in like 6 months, but I assumed it was something I did.

I decided after a few more months to try another set, and within like 3 weeks they released an update that bricked my headphones, along with those of several others who posted on r/Ozlo about it.

The quality is okay, though they randomly disconnect for like ten seconds at a time (before they got bricked) and that causes me to miss significant snippets of audiobooks or podcasts. So that is pretty annoying.

Also, sometimes they just stop playing the audio at all, and no amount of exiting the app, logging out and back in or rebooting my phone will make it work. I just have to wait a few hours for them to work again.

The fit is where they sold it, for me. These fit like a dream. I was very tired of waking up with ear pain from all these other buds. Ozlo absolutely nailed the fit.

All in all the functionality is about a 4/10 if you entirely ignore the whole “your latest update bricked my device” issue.

The fit is a 10/10.

I can’t see rating this above a 3/5 total without compromising my own integrity. I’d say create a google alert for these and follow their progress, because they are not where they need to be for purchase.

These should also be about half the price, like other sleep buds with better functionality. These are WAY too expensive for the quality they offer.

28 lutego 2026
Logo Ozlo

Odpowiedź od Ozlo

Thank you for taking the time to share such detailed feedback. We’re really glad to hear the fit has worked well for you, but we’re truly sorry about the reliability and connectivity issues you described.

The behavior you mentioned - especially devices becoming unresponsive after an update - is not expected, and we’d definitely want to take a closer look at that. If you’re open to it, please reach out to our team at support@ozlosleep.com so we can review your case and help get things working properly again.

We truly appreciate you sharing your experience. Feedback like this helps us continue improving both the product and the overall experience.

Oceniono na 5 z 5

Multiple sleep backgrounds to choose…

Multiple sleep backgrounds to choose from, usually asleep within minutes.. Great product

28 lutego 2026
Logo Ozlo

Odpowiedź od Ozlo

Thank you for the great review! We’re so glad to hear the sound options are helping you drift off quickly. It’s wonderful to know the Sleepbuds® are making a positive difference in your nights!

Oceniono na 1 z 5

I would honestly give this product zero…

I would honestly give this product zero stars if I could. Why?
1. The buds won't connect to my phone/their app. I have emailed them looking for support and got zero response.
2. The buds and case only hold the charge for a few hours - not longer as advertised. Leave them in your bag for a day - dead!
3. I have emailed looking for a refund under their 30-day guarantee. - nothing, silence.
Its a bad product only matched by their awful customer service.

28 lutego 2026
Opinia niezależna
Logo Ozlo

Odpowiedź od Ozlo

We’re truly sorry to hear about your experience and the frustration this has caused. That’s certainly not the experience we want for our customers.

We’ve located your ticket, and a senior member of our team will be stepping in to review your case right away. If you’d like, we can also help troubleshoot the connection issue and take a closer look at the battery behavior. Otherwise, since you’re within our 30-day, no-questions-asked return window, we’ll be happy to assist you with the return and refund process.

Thank you for bringing this to our attention - we’ll make sure this is resolved for you as quickly as possible.

Oceniono na 2 z 5

Awful Customer Experience with Firmware Update and Support

Working through the troubleshooting steps with customer service for something that was clearly Ozlo's issue (firmware update) was a PITA and the turnaround time expectations and number of hoops to go through was problematic. I love these buds but not if they quit working and *especially* not if the support isn't there. I have so far cautioned friends *against* purchasing these buds based on the amount of hassle I had to go through to get a replacement (and then i only got *one* earbud replaced, which means if the other one is *also* problematic, then I have to go through all of this again.

27 lutego 2026
Logo Ozlo

Odpowiedź od Ozlo

We’re truly sorry to hear about your experience and the frustration this caused. We go through troubleshooting steps to help identify the exact cause and ensure the same issue doesn’t repeat with a replacement, but we understand how time-consuming the process can feel. Your feedback about the turnaround time and overall support experience is taken seriously, and we will continue working to improve this.

If you’re still experiencing any issues, please reach out to support@ozlosleep.com, and we’ll make sure your case is reviewed promptly and a resolution is provided as quickly as possible.

Oceniono na 5 z 5

Love this product sooooo much!!!

Love this product sooooo much, absolutely life changing! I can sleep next to my husband again. Thank you!!!

22 lutego 2026
Opinia niezależna
Logo Ozlo

Odpowiedź od Ozlo

Thank you so much for the kind words! We’re thrilled to hear the Sleepbuds® have made such a meaningful difference in your nights. Hearing stories like this is exactly why we do what we do.

Oceniono na 5 z 5

Replaced earbud

Ozlo replaced an earbud that was not working for no charge. Thank you.

27 lutego 2026
Logo Ozlo

Odpowiedź od Ozlo

We’re glad we could help get things sorted and appreciate your support! If anything else comes up, we’re always here to help!

Oceniono na 5 z 5

Ozlo has a great product and treats its customers well.

Ozlo is a great company with a great product. I haven't found any Sleepbuds that are better than theirs. My customer experience working with Meghana was excellent when I had a problem with one of my buds. She worked with me until they offered to replace the bud. Thanks.

26 lutego 2026
Logo Ozlo

Odpowiedź od Ozlo

It’s wonderful to hear the Sleepbuds® have been working well for you. We’re especially happy Meghana was able to support you and help resolve the issue. Your kind words and support truly mean a lot to our team!

Oceniono na 5 z 5

Went above and beyond while handling my…

Went above and beyond while handling my return also very fast turn around when I returned the so my wife wasn’t without her sleep buds for long.

26 lutego 2026
Logo Ozlo

Odpowiedź od Ozlo

That’s wonderful to hear! We’re really glad we could help make the return process smooth and get your wife back to her Sleepbuds® quickly!

Oceniono na 5 z 5

A Soothing Night of Sleep

I purchased Ozlo sleep buds last month. I have never slept this well. They’re so comfortable. Unfortunately, one fell out while I was sleeping and my dog chewed it up. Thankfully, Ozlo sells replacements and I purchased one immediately. Can’t wait for it to arrive so I can start sleeping well again.

25 lutego 2026
Logo Ozlo

Odpowiedź od Ozlo

That’s wonderful to hear - we’re so glad the Sleepbuds® have been helping you sleep so well! Sorry about the one your dog got to, but we’re glad we could help you get a replacement. Hopefully it arrives soon so you can get back to those restful nights again.

Oceniono na 5 z 5

Easy to use FSA card

My spouse used your product and their sleep is so much better.

25 lutego 2026
Logo Ozlo

Odpowiedź od Ozlo

We’re so glad to hear the Sleepbuds® have made such a positive difference in your spouse’s sleep. It’s also great that using your FSA card made the purchase easier. Thanks for the kind feedback!

Oceniono na 1 z 5

While small these ear buds are terribly…

While small these ear buds are terribly uncomfortable. The battery life is short with one ear going out often before the other. The App has a lot of bugs-I had to re-pair them constantly. The worse part of this experience however has been customer service-or lack there of. Multiple emails over weeks with no response. Don’t spend your money on these.

2 lutego 2026
Opinia niezależna
Logo Ozlo

Odpowiedź od Ozlo

We’re truly sorry to hear about your experience. That’s certainly not the experience we want for our customers, especially when it comes to both comfort and support.

The Sleepbuds® should provide up to 10 hours of battery life on a single charge, depending on settings, and we recommend making sure you’re on the latest firmware version, as updates often include improvements for connectivity and performance.

We were able to locate your ticket and are glad to see the issue has since been resolved. Thank you for working with our team through the process.

Oceniono na 5 z 5

I love OZLO Sleepbuds and wear them…

I love OZLO Sleepbuds and wear them every night! They help me enormously with insomnia, exacerbated by post cancer medications. They are comfortable for my side-sleeping — and they don’t fall out of my ears. I also appreciate the sleep tracking feature which gives me great information about my rest. I found the OZLO customer service folks (Allana and Naro) to be diligent, helpful and kind. OZLO absolutely backs up their promise of quality Sleepbuds.

1 lutego 2026
Opinia niezależna
Logo Ozlo

Odpowiedź od Ozlo

It means so much to hear how the Sleepbuds® have been helping you rest better. We’re really glad they’ve been comfortable for side sleeping and that the sleep insights have been useful for you as well.

Allana and Naro will be so happy to hear your kind words. Thank you for your trust in Ozlo and for sharing your experience with us.

Oceniono na 5 z 5

I was one of the original backers

I was one of the original backers of Ozlo when they crowdfunded the project. I have now twice had issues with the left bud, and every time, the team replied to my support request fast and replaced the problematic part at no extra cost to me. Would absolutely recommend.

18 lutego 2026
Opinia niezależna
Logo Ozlo

Odpowiedź od Ozlo

It means a lot to hear from one of our original backers - thank you for your continued support! We’re glad our team could step in quickly and get things sorted for you. Your recommendation truly means the world to us.

Oceniono na 1 z 5

It was great until it wasn’t

I was looking for earbuds that could sit flat in my ear so I could sleep comfortably and listen to my meditation. I was willing to put up with having to have the case close by so they can function well. Worked like a dream for 6 months then it all fell apart. The left ear became very low in volume. I reached out and was given all these steps to follow to no avail. Then came the issues with connectivity - I would have to wake up several times to reconnect them. Again a whole set of steps for me to follow to fix it. Finally, exasperated that the problem was not getting fixed I insisted on a them getting looked at . The response- silence . Absolute total silence. This makes me believe that this is a scam. I now have a $500 set of relatively nice looking ear plugs. Very expensive lesson!

2 stycznia 2026
Opinia niezależna
Logo Ozlo

Odpowiedź od Ozlo

We’re truly sorry to hear about your experience and the frustration this has caused. That’s certainly not the experience we want for our customers.

The low audio you described is not normal and can sometimes be resolved with a gentle cleaning of the sound outlet. You can follow the steps here: https://support.ozlosleep.com/en-US/cleaning-your-sleepbuds-786025.

We’d really like the opportunity to take a closer look - we weren’t able to locate a ticket under your details, so it’s possible your message may not have reached us. Please make sure you’re contacting support@ozlosleep.com, and we’ll make sure your case is reviewed and addressed promptly.

Oceniono na 1 z 5

I rushed to order my earbuds at the end…

I rushed to order my earbuds at the end of 2025 based on vendor messages that their sale was supposedly ending in 2025. I didn’t want to miss this sale as these earbuds were said to be the to
be the upgrade/replacement for the Bose sleepbuds.

It turns out the sale still hasn’t ended (as of February 2026) and I was unable to use my 2026 FSA funds for this purchase.
OZLO customer service is only via email and non responsive.
Examples of my low rating are that I referred someone to buy these earbuds, I never received my referral credit and the person I referred to buy these earbuds received a pair a set that stopped working in less than a month.
The earbuds are comfortable and have decent sound quality but are nowhere worth the high price tag.

I would love to post a review online on the vendor’s website but their customer service manages these posts and they refuse to respond to my feedback or post my review.

I regret this purchase.

10 lutego 2026
Opinia niezależna
Oceniono na 3 z 5

Great at first, but terrible in the medium/long term, ozlo support to the rescue

These buds are great for sleeping, comfortable, block/mask noise well.
Sadly the batteries are un reliable, and I have had 2 sets fail over the last couple of years.
The second set failed just a few months out of warranty.
Ozlos customer and technical support are absolutely terrible for such a premium priced product. The only method of contact for both functions is an email address that appears to be sporadically monitored at best, with waits for replies measured in days or weeks.

I wish I could be more positive about this product, as the initial impressions are great.
Sadly let down by reliability and support issues.

Save your money

Edited 31-3-2026:

After posting this review, Ozlo did contact me and sent me a replacement left earbud, and this has restored full functionality to my product.
I am very happy to be able to use my sleepbuds again, and they really are good at what they are designed to do.
I was assured that any further problems will be addressed in a much more timely manner, and hopefully will never have to trest this promise.
I will add a couple of stars to my rating, but I will continue to warn anyone considering these buds.
Until there is a better support policy promised to all buyers (non-insured), I amend my "avoid" recommendation to "buyer beware"

10 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

Great quality, great result

Great quality, comfortable fit and enjoying the masking noise sound options (I would like to see a white, pink, brown label against each sound). The inbuilt alarm is also cool. Has reduced the amount of awake / disturbed time and how many times I get up at night. Also reduced the impact of my tinnitus. Very happy

9 lutego 2026
Oceniono na 5 z 5

Extremely happy with this purchase.

Both my husband & I got the Ozlo ear buds. We really like them. I think it takes a little while for your body to get used to them. Now we sleep very well. In fact getting up in the morning can be difficult. If you get up to the loo in the night getting back to sleep is relatively easy.

6 lutego 2026

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