Ordered 2 Christmas Hawaiian Shirts, one with christmas trees, one with foxes. Though delivery was delayed till just after Christmas, I was kept informed (my email was replied to in good time).... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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ORDER #36940 Заказ сделал 28.11.2021 Всё ещё не отправили. Дополнение через 2 дня: похоже отправляют только после плохого отзыва, потому что писал им на почту, эффекта не было. P.S. от 30.12.20... Zobacz więcej
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We've been fighting with this company (and Sunnytees, their parent company) for over a year now, to get our stolen artwork taken down from the site. Many things on Owlsmatrix are blatantly stolen. E-m... Zobacz więcej
I ordered a shirt weeks ago- after contacting them, said shipping slowdowns- but was shipped— according to their own tracking, they’ve only PRINTED a shipping label- but apparently never mailed out!-... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
"OwlsMatrix" is a brand of "OWLSTEAM LTD". Registered in England and Wales No: "13155507". See Details of our business. Everything we do is rooted deeply in fashion culture. We keep track of ever changing trends, yet we are not afraid to look back for inspiration. Combining basics with bold and colorful prints, we are giving people freedom to wear what they want and how they want it. We know very well that what you wear is who you are, that is why we do our best to deliver the best possible street wear to the good people of earth.
Dane kontaktowe
1517 Sherman St #C, 94501, Alameda, CA, Stany Zjednoczone
- +(1)609-908-7559
- support@owlsmatrix.com
- owlsmatrix.com
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Słaba
208 recenzji
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TERRIBLE
TERRIBLE ! Item looked nothing like catalogue and they would not refund . Clearly customer satisfaction is of no concern . NEVER order from this unprofessional maker of trash .
19 listopada 2021
Opinia niezależna
Odpowiedź od OwlsMatrix
Hi. We are from Owlsmatrix,
We are so sorry for your not good experience. All items are sent to the customer, we have posted the product description on the website clearly. If you guys received the items different with this description, Please contact via our support email. We will solve your case ASAP.
Thanks & Regards
It's a shame you can't give a minus…
It's a shame you can't give a minus star review for this company. I spent over £30 on 4 cat Christmas tree decorations. The adverts make these look like 3D tree decorations. In reality they are cheap, tacky, flat plastic decorations that are only fit for the bin! Really not impressed at all.
15 listopada 2021
Opinia niezależna
Odpowiedź od OwlsMatrix
Hi. we are sorry for this inconvenience. However, we have posted the product description on the website that all ornaments are made by acrylic, not 3D toys. Hope you can sympathize.
Thank you so much
I ordered a sweater and jacket a month…
I ordered a sweater and jacket a month ago never got a confirmation number. I’m still waiting for my packages I have no idea when I’ll be receiving them.
15 listopada 2021
Opinia niezależna
Odpowiedź od OwlsMatrix
Hi. We are so sorry for this inconvenience. Pls send me the your order number or the email you use to purchase. I will check your case now. Thank you so much
Ordered weeks ago
Ordered weeks ago, paid to ship, and it still hasn't reached the post office!
14 listopada 2021
Opinia niezależna
Odpowiedź od OwlsMatrix
Hi. We are so sorry for this inconvenience. Pls send me the your order number or the email you use to purchase. I will check your case now. Thank you so much
Great,, but not Glossy
The shirts I ordered arrived securely sealed in zip lock bags,
They were correct designs and sizes ( actual sizes not imaginary made up version of Large or X L that are actually A Medium,,
Shipping time was a little longer than expected but will plan for this in future purchases ( gifts)
The only thing I would say on the negative side was the ads that show so much lit up colors that make the shirt pop of the page, is not what you get. Best way to say it is I paid for Gloss paint and I got Matte finish.
I don't think the level of "glow" you are using on your ads should be promoting your products,
Your shirts Have great design and fit, make images less glossy and promote the Quality and uniqueness more Fervently,.
13 listopada 2021
Stolen Copyrighted Poem and have not removed
This company uses copyrighted artwork and poems. We are now in the process of starting legal proceedings against them as we have sent them a copyright infringement notice that they are currently ignoring. Please do not use this company. They are fraudsters. Read the reviews and if you go on website scammer their trust rating is poor. BE VERY AWARE!
12 listopada 2021
Opinia niezależna
Odpowiedź od OwlsMatrix
Hi. We are from Owlsmatrix,
We are so sorry for this inconveience. We will check your case now and solve this case right now. Hope that you can sympathize.
Thank you so much.
I placed an order a few weeks ago
I placed an order a few weeks ago, your company took the money immediately , but no confirmation, no tracking number so I have a feeling I was scammed. Please respond.
11 listopada 2021
Opinia niezależna
Odpowiedź od OwlsMatrix
Hi.We are so sorry for this inconvenience. Pls send me your order number or the email you use to purchase. I will check your case soon. Thanks
I have received my purchase and it is…
I have received my purchase and it is scratched.
11 listopada 2021
Odpowiedź od OwlsMatrix
Hi. We are so sorry for this inconvenience. Pls tear off the protective film first to see . The plastic cover is a protective film, need to tear it off before using. Thank you so much.
Ordered a hoodie - got silence
I‘ve ordered a hoodie in this store on 10/27/2021 and all I have is the confirmation and spam. I wrote the support, but they seem to not be bothered to answer my question. I‘m glad I payed via Paypal and can get my money back. And now I have to look for another present in time.
10 listopada 2021
Opinia niezależna
Ordered a cat Christmas ornament 3…
Ordered a cat Christmas ornament 3 weeks ago and was thanked for my order but still no tracking number and unable to contact the company. They never answer the phone and their contact email just takes you in circles. Was a birthday gift for someone and now I have to find something else. But my payment went through very quickly. Order # 23489.. very dissapointed.
9 listopada 2021
Opinia niezależna
Odpowiedź od OwlsMatrix
Hi. We are so sorry for this inconvenience. I send you the tracking number USPS 9274890247881263237202. Your item is on the way to your delivery unit. Because of Covid, there are very few flights, all items are delayed a little bit. Hope that you are willing to sympathize and be patient to wait few days more. Thank you much.
https://tools.usps.com/go/TrackConfirmAction?tRef=fullpage&tLc=2&text28777=&tLabels=9274890247881263237202%2C&tABt=false
Not as depicted
The ornaments I received are nothing like the image shown. They are flat, dull acrylic junk. I can purchase nicer ornaments at Dollarama. Buyer beware. Definitely not worth the price they are charging. I was so disappointed. Unsatisfied with customer service.
9 listopada 2021
Odpowiedź od OwlsMatrix
Hi. We are so sorry for your not good experience. We sent you the item as we described on the website. All ornaments are made by Plastic, not 3D toys.
Thank you so much
great company and good products .
great company and good products , would highly recommend.
8 listopada 2021
I have my confirmation that I placed an…
I have my confirmation that I placed an order on 10/29/2021. So far the only message I've gotten is "Hi Deborah, we're getting your order ready to be shipped. We will notify you when it has been sent." I paid for priority production and shipping. My order is #25838. This is a Christmas gift that I will have to ship out once I get it in. I cannot believe that they haven't even done the production yet. No one should pay extra for the priority production and shipping ... it helps no one.
8 listopada 2021
Opinia niezależna
Odpowiedź od OwlsMatrix
Hi. We are from Owlsmatrix,
Your order 25838. I send you the tracking number USPS 9200190281670813068102 . Your package is on its way to a USPS facility. Hope that you are willing to sympathize and be patient to wait this order. Thank you much.
https://owlsmatrix.com/pages/shipping-policy
Was what it said and arrived on time!
6 listopada 2021
Delivery too slow!
I ordered two shipments on October 13. One was finally delivered this week. The other has still not arrived! The products are great, but so far it has been almost a month and one is lost in time. I would like to order for Christmas but do not trust delivery.
6 listopada 2021
Odpowiedź od OwlsMatrix
Hi. We are so sorry for this inconvenience. Because of Covid, there are very few flights, all items are delayed a little bit. I’m so sorry for this inconvenience. Hope that you are willing to sympathize and be patient to wait this order. Thank you much. Thank you so much.
Great product but the time it took was…
Great product but the time it took was longer than expected. Fantastic fit and looks amazing
6 listopada 2021
I haven't received the goods that I…
I haven't received the goods that I paid for in two months! My e-mails are answered by an automatic machine - apparently I don't get them due to the pandemic ... So how do I judge you? You are hideous cheaters! - Leszek Boroński / Poland
6 listopada 2021
Good prompt service and quality material
6 listopada 2021
Great shirts.
6 listopada 2021
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