Optimum Nutrition UK Recenzje 

225
•
Wynik TrustScore: 4 na 5

3,9

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Love this product! No hidden ingredients. Tastes amazing. I have it everyday. Realy quick delivery. 100% reccomened ordering from here if you need these kimd of products. No hidden ingredients. I alwa... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Delivery was next day an products are outstanding. The only protein I’ve been able to digest within 10-15 minutes of training window without digestion issues. Would highly recommend this product for... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Not only do they offer a great range of products, they also deliver them quickly. Always developing new products to suit the market too.

Reakcja na opinię

Oceniono na 1 z 5

Received a partial delivery from DPD with item missing from my order. After sending an email reply saying they were checking with logistics partner, support has completely stopped responding to any fo... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z witaminami i suplementami
  2. również w kategorii:
  3. Fitness i dietetyka
  4. Sklep z żywnością dla sportowców

Napisane przez firmę

Optimum Nutrition. Setting the Gold Standard in Sports Nutrition. For more than 35 years, Optimum Nutrition has been dedicated to providing athletes, fitness enthusiasts, and active individuals with the highest quality sports nutrition products in the world. Recognised globally as The World’s #1 Sports Nutrition Brand, Optimum Nutrition is trusted by millions of customers who strive every day to achieve their health and fitness goals. Our philosophy is simple: quality you can trust, products you can rely on, and results that help you perform at your best. From our state-of-the-art production facilities, we control every stage of the manufacturing process — from sourcing premium raw ingredients to rigorous quality testing — ensuring that every product meets our uncompromising standards. Best known for Gold Standard 100% Whey, the world’s best-selling whey protein powder, we also offer a wide range of products to support performance, recovery, endurance, and everyday wellbeing. Whether it’s protein powders, pre-workouts, creatine, or vitamins and minerals, each supplement is formulated with science, innovation, and the needs of active people at the forefront. At Optimum Nutrition, we are proud to support both professional athletes and everyday consumers. Our mission is to empower everyone to unlock their potential through safe, effective, and great-tasting nutrition. We continually invest in research, education, and innovation to ensure we remain at the forefront of sports nutrition. When you choose Optimum Nutrition, you choose the Gold Standard in quality, trust, and performance.


Dane kontaktowe

3,9

Dobra

Wynik TrustScore: 4 na 5

225 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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3,9

Wszystkie recenzje

(225)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 225

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

DPD have not delivered

DPD have not delivered, you have not replied to emails, no working phone number. Have reached via FB and insta and no luck getting hold of anyone. Looks like I will have to resolve via my bank. Company has been useless

11 marca 2026
Opinia niezależna
Logo Optimum Nutrition UK

Odpowiedź od Optimum Nutrition UK

Hello,

I’m really sorry you’ve had such a difficult time trying to reach us.For the moment, the best way to contact us is via email, and we’re here to help with anything you need.

I’ve checked your case, and I’m happy to confirm that your refund has already been issued, so the funds will be on their way back to you.

If there’s anything else you’d like us to look into or if you need further support, we’re right here and ready to help.

Oceniono na 1 z 5

The 4.5 kg bag does not reseal - been 10 days no response from Customer Services

I ordered the 4.5 kg resealable bag of protein from Optimum Nutrition, but the bag I received does not reseal at all. I even tried removing the protein stuck around the zipper to see if that was the issue, but the zipper simply won’t close.

For a product that costs over £120, this is extremely disappointing. The resealable feature is important for maintaining freshness and convenience, especially for such a large bag.

What makes the experience worse is that I contacted their support team via email and it has been over 48 hours with no response. I expected much better customer service from such a well-known brand.

Overall, very disappointed with both the product quality and the lack of customer support.

8 marca 2026
Opinia niezależna
Logo Optimum Nutrition UK

Odpowiedź od Optimum Nutrition UK

Hello Chirayu,

Thank you so much for reaching out, and I’m really sorry you’ve had such a frustrating experience.

I’ve passed your feedback on to the relevant team, because issues like this genuinely help us improve our packaging and overall quality.

I also checked on our side, and we unfortunately couldn’t find any email from you. It’s possible it didn’t come through, so I’d really recommend sending it again. Once we receive it, we’ll be more than happy to look into this properly and get things sorted for you.

Thanks again for your patience — we’re here to help you further regarding this.

Oceniono na 5 z 5

I love these protein powder!

I love these protein powder!! I’ve bought the vanilla Gold standard Isolate and the Whey cookies and cream and the flavour is absolutely delicious 🤤 it mixes smooth as well. And oh delivery was fast.

4 marca 2026
Opinia niezależna
Logo Optimum Nutrition UK

Odpowiedź od Optimum Nutrition UK

Hello Janine,

Thank you so much for your lovely feedback.

Really appreciate you sharing your experience, and we're here for you whenever you need assistance:)

Oceniono na 1 z 5

Order said delivered to collection…

Order said delivered to collection point but wasn’t. Dpd says contact seller. Well thats not so easy! Optimum nutrition have a phone line but after sitting and working my way through the annoying machine, you can’t actually talk to anyone and directed to email. Unacceptable customer service

2 marca 2026
Opinia niezależna
Logo Optimum Nutrition UK

Odpowiedź od Optimum Nutrition UK

Hello,

I’m really sorry for the trouble you’ve had, and we would absolutely like to assist you further.

Our phone line is unfortunately not available at the moment, which is why callers are redirected to email support.

Since you haven’t provided any order details here, the fastest way for us to help is for you to reach out to our customer support email with your order number. Once we have that, we’ll absolutely do our best to assist you right away.

We're looking forward to hearing back from you, and resolving this matter for you.

Oceniono na 5 z 5

Great customer service

24 lutego 2026
Opinia niezależna
Logo Optimum Nutrition UK

Odpowiedź od Optimum Nutrition UK

Hello Adam,

That you so much for your feedback:)

Wishing you a wonderful day ahead.

Oceniono na 5 z 5

Excellent product and speedy customer service

Excellent protein - great taste (especially the double chocolate), mixes easily with my oats and equally good as a shake.

I did a price comparison and decided to order straight from ON website as it was the most cost effective.

I buy this protein with confidence and would highly recommend it.

28 lutego 2026
Opinia niezależna
Logo Optimum Nutrition UK

Odpowiedź od Optimum Nutrition UK

Hello Inga,

Thank you so much for sharing your experience.

We really appreciate your trust and recommendation.

We're always here for you.

Oceniono na 5 z 5

Great flavor and excellent supplement

Great flavor and excellent supplement

2 lutego 2026
Opinia niezależna
Logo Optimum Nutrition UK

Odpowiedź od Optimum Nutrition UK

Hello Aaron,

Thank you so much for your kind words:)

We're always here for you when you need assistance!

Oceniono na 1 z 5

J’ai commandé ma créatine le 30 janvier…

J’ai commandé ma créatine le 30 janvier avec une livraison annoncée en 4 jours. J’ai attendu plus d’une semaine sans aucune information claire.

Après plusieurs emails, on me dit qu’ils vont renvoyer le produit avec un petit geste commercial pour s’excuser. Je reçois même une facture indiquant la créatine + un cadeau.

Résultat ? Encore du retard. Encore des excuses.

Puis, comme par magie, une nouvelle facture apparaît avec uniquement la créatine. Plus aucun geste commercial. Disparu.

En public, ils répondent que tout est réglé et qu’un cadeau est inclus. En réalité ? Rien. Juste des paroles.

Ce n’est pas seulement un problème de livraison. C’est un problème de promesses non tenues et de manque total de sérieux.

Je suis extrêmement déçu. C’est la dernière fois que je commande chez eux. Je change de marque.

21 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

When I started training finding the…

When I started training finding the right protein was an issue , tried few other protein powders that was hard to mix and Heavy to drink . But when I tried Gold standard whey protein found best whey protein in UK market, very easy to mix and much easier to drink.
Very good customer service friendly helpful and pleasant staff, I never had any complaint about the product quality and service and on time delivery.

22 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

So impressed with this company.

I’ve been using this product for years but first time I’ve ordered direct from the manufacturer.
I am so impressed. The price was great. Next day delivery was fantastic with an hour allotted delivery slot, super impressive.

3 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

Superior quality products !!!

I use products from this company for a while now and it has never failed the expectations. High quality products delivering a great result if combined with consistent and disciplined training.
Definitely would recommend to anyone who values quality and wants to achieve great results !!!

27 stycznia 2026
Opinia niezależna
Oceniono na 2 z 5

Package seal doesn't work

I bought the 4.5kg of whey protein so I can have it for a long time, and although the protein itself is of great quality (absolutely the best), the packaging just doesn't seal properly.
I tried it in all possible ways, but it's just faulty and will not stick no matter what. It's a pity, because now I have to use other ways to close it and it's definitely not air-tight. You should review your production line because something is not working well.

30 stycznia 2026
Opinia niezależna
Logo Optimum Nutrition UK

Odpowiedź od Optimum Nutrition UK

Hello Andre,

Thank you for letting us know, and I’m really sorry you’ve had to deal with this.

We completely understand the situation, and we really appreciate you taking the time to point it out. We’ll make sure your feedback is passed on to the right team so we can work on improving this moving forward.

If there’s anything else you need, we’re here to help. Wishing you a lovely day ahead!

Oceniono na 1 z 5

My order hasn't arrived

My order hasn't arrived, I ordered it a week ago!

26 stycznia 2026
Opinia niezależna
Logo Optimum Nutrition UK

Odpowiedź od Optimum Nutrition UK

Hi Samuel,

Thank you for reaching out to us, and apologize for the inconvenience.

Unfortunately, it looks like your package was returned to us, since the delivery was not successful. A refund has been processed for you.

​Thank you for your understanding. You can of course place a new order, and we're here to assist you further.

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