Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Completely misleading and sent me 9.98 preapproval and then came back at 18.99 . I have only been back in the country for 2 years and I have other approvals for 13 and 14 percent with other lenders. D... Zobacz więcej

Oceniono na 5 z 5

At first I was skeptical about refinancing my vehicle but when I thought about what I could save a month, I decided to give it a try. I am glad that I did because Shakeria made this a stress-free and... Zobacz więcej

Oceniono na 5 z 5

I will say I’m a satisfied customer. My refinance experience was good and very swiftly. All was done and taken care of in a week with payout and all. Glad to be saving some money on lowering my car pa... Zobacz więcej

Oceniono na 5 z 5

I was very skeptical about using their service but Ray was empathetic and listened to my concerns. He walked me through the super easy process and I can honestly say that I was able to save over $200... Zobacz więcej

Informacje dotyczące firmy

  1. Pozabankowe usługi finansowe
  2. Pośrednik finansowy

Informacje przekazane przez różne źródła zewnętrzne

Recognized by Inc. Magazine as the 37th fastest growing private company in America, OpenRoad Lending is your auto loan specialist assisting you in finding the best auto loan terms for your new or used car purchase or by helping you save money by refinancing your existing vehicle. Headquartered in the Dallas/Fort Worth area and chosen as one of the Best Places to Work by the Dallas Business Journal, we provide loan products to customers throughout the country and our staff has helped tens of thousands of consumers just like you get into the car or truck of their dreams. With OpenRoad, you are in the driver’s seat when it comes to the full details of your loan. No hidden costs, no application fees – just a great rate, easy process and award-winning customer service experience to help you along the way.


Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 14% z negatywnych recenzji

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Misleading Do Not Trust Them

Completely misleading and sent me 9.98 preapproval and then came back at 18.99 . I have only been back in the country for 2 years and I have other approvals for 13 and 14 percent with other lenders. Do not waste your time!!!!! Completely dishonest!

3 lutego 2026
Opinia niezależna
Oceniono na 1 z 5

EXTREMELY DISAPPOINTED WITH OPEN ROAD…

On October 16th, 2025, I was approved to refinance my auto loan through open road lending. They promised a payoff check would be sent to my current lender within 3-5 business days. After 10 business days later they still never sent the payoff check. After a lot of back and forth they finally admitted the primary loan officer was out of office. The fill in loan officer missed it. Now I am late with my current lender. I am past due with a late fee. Still as of October 31st my current lender has not received the payoff check.

Open road said that FedEx lost the payoff check. So now today they said they would make a new payoff check and give me a FedEx overnight tracking number. They have not done so. Now my current lender wants their payment plus a late fee. And now open road lending partnered with Westlake and I owe them a payment within 3 weeks. I owe two banks for the same car payment. Horrible.

This entire experience was terrible. I wish I never got into this mess. I wish I never met open road. I wouldn't recommend them to anyone.

24 października 2025
Opinia niezależna
Oceniono na 5 z 5

New beginnings

Not only am I grateful to have refinanced my vehicle but I am also grateful that OpenRoad was so understanding and open to work with me considering my circumstances. They were more than helpful and very transparent throughout the whole process. What a great experience. Thank you to OpenRoad and my agent 😎

24 października 2025
Opinia niezależna
Oceniono na 5 z 5

Easy re-fi

Easy re-fi I was a little concerned at first cause I was hit with your loan is with a different company but it seems good so far.

17 października 2025
Opinia niezależna
Oceniono na 2 z 5

Your deceptive pre-approval brings hope…

Your deceptive pre-approval brings hope and then misery. There is no personal involvement to see why my previously perfect credit went haywire. You make it sound so good on your 'approval' letter, and then make a hard hit to my credit, which lowers my score even more - and then decline me when I make over $100,000 a year. Shame on you for giving one hope, then dash their joy into anger. You're no different than the others.

2 października 2025
Opinia niezależna
Oceniono na 5 z 5

Elizabeth Gonzales really delivered on…

Elizabeth Gonzales really delivered on her word. Not only did she provide world class customer service, she delivered and kept her word! She called me with updates and made sure that everything she said she was going to do she did! In this day and age coming across people like her is the reason why customers like myself stay loyal to a brand!

18 sierpnia 2025
Opinia niezależna
Oceniono na 5 z 5

Thank you Jessica!

Jessica was instrumental in helping throughout the process making it very easy. Few questions and it was done. Jessica was quick to respond and answer all my questions. Highly recommend.

1 sierpnia 2025
Opinia niezależna
Oceniono na 5 z 5

At first I was skeptical about…

At first I was skeptical about refinancing my vehicle but when I thought about what I could save a month, I decided to give it a try. I am glad that I did because Shakeria made this a stress-free and quick experience! She is amazing and very helpful! She answered all of my questions in a timely fashion and she’s extremely professional! I highly recommend anyone to OpenRoad Lending!

5 sierpnia 2025
Opinia niezależna
Oceniono na 5 z 5

I had an excellent experience with Openroad

I had an excellent experience with OpenRoad Lending. They were very flexible, easy to work with, and made the entire refinancing process smooth and stress-free. William was professional, responsive, and made sure all my questions were answered. I would highly recommend them to anyone looking to refinance their car.

8 sierpnia 2025
Opinia niezależna
Oceniono na 1 z 5

Not thorough with explanations.

I was told I was approved for refinancing my vehicle. Even received a cover letter. Then I’m told I didn’t meet the minimum income requirement. They didn’t inform me of a minimum and when I was told what the minimum was, I assured them that I earn well enough more than the minimum income. I had proof ready to send but being self-employed they trusted nothing but a link that was sent to me. I earn 3x’s more than what’s required. Very disappointed with the company. Never will refer them.

21 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

I was looking to apply for refinancing

I was looking to apply for refinancing. This process was so easy using mobile phone and e-mail. The representative becomes your person. I am old school like knowing who I’m dealing with. The process was done in 2 days within a week car paid off!

3 lipca 2025
Opinia niezależna
Oceniono na 4 z 5

Good Overall Customer Service

Rachel with the Loan Savings Team was great to work with. She was always answered my questions in a timely manner, and made sure that I was informed about each step in the loan process.
I was a bit concerned when I received an email from a lender that did not approve but within a few days I received an email from my lender and tracking information for the check they sent to the old lender.
Overall my experience was good and everyone I spoke with via phone or email was informative.

30 czerwca 2025
Opinia niezależna

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