Absolutely disgraceful customer service. Don’t answer emails. Yesterday had a one time password for Amazon, sent over 2 emails heard nothing so had to leave work to drive 64km to get up to office befo... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Website is absolutely useless. Trying to give them feedback. No contact details! Try to use chatbot, useless! Try to send a query, get stuck in doom loop of those stupid images ‘click all the bic... Zobacz więcej
Reakcja na opinię
Oohpod has been a really convenient way to receive my parcels. I like that I can pick them up anytime with just a QR code, and the lockers feel secure. Notifications are usually prompt, and pickup is... Zobacz więcej
Reakcja na opinię
I've collected over size boxes from Ooh pod in Finegans rd Jonesborough on a few occasions, I find the staff Maureen and Kelly to be extremely helpful and mannerly On one occasion one of my pa... Zobacz więcej
Informacje dotyczące firmy
- Usługi logistyczne
- również w kategorii:
- Paczkomat
- Usługi dla biznesu
Napisane przez firmę
OOHPod: 24/7 Smart Parcel Lockers across Ireland, offering secure, private, and convenient parcel collection and drop-off services. OOHPod is your Out-Of-Home Flexible Address. Say goodbye to delivery anxiety with OOHPod and embrace freedom from home deliveries. Sign-up today and save with OOHPod bundles when you shop online. https://www.oohpod.com/#get-started OOHPod is an Irish company providing a parcel locker network across Ireland and Northern Ireland. Our lockers accept parcels from all delivery providers, offering individuals and businesses a secure and convenient way to send and receive packages. Available 24/7 at accessible locations, the lockers enable flexible and hassle-free parcel management. With a focus on privacy and sustainability, OOHPod provides a reliable, agnostic and open network of lockers as an alternative to traditional delivery points. OOHPod lockers serve as an efficient and sustainable Out-Of-Home address solution. Review our businesses products and improve your parcel management with cost effective solutions OOHPod lockers. https://www.oohpod.com/business With over 30 year’s experience, as market leaders, OOHPod’s management team has created the number one smart locker network in Ireland and continues to grow with the C2C and online shopping market.
Dane kontaktowe
Irlandia
- oohpod.com
2,9
Średnia
245 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 31% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Odpowiedź od OOHPod
Thank you so much for your feedback Collette.
Did you mean to give us a 1 star review because your comment is positive?
Feel free to contact us here and we will look into any issue you may have.
https://www.oohpod.com/contact
Odpowiedź od OOHPod
Thank you so much for your positive feedback! We're thrilled to hear that you're happy with our service and find it both effective and reasonably priced. Your satisfaction is our top priority!
If you ever need anything, don't hesitate to reach out.
Thanks again for choosing OOHPod
Really pleased
Really pleased, pickup of packages from the locker is very easy, the location I use is perfect for me, it's nice not to have to worry about being home to get a package when I'm working in the office or just out and about
29 lipca 2024
Odpowiedź od OOHPod
Thank you so much Kathleen for your positive feedback! We're thrilled to hear that you're happy with our service and find it both effective and reasonably priced. Your satisfaction is our top priority!
If you ever need anything, don't hesitate to reach out.
Thanks again for choosing OOHPod
Odpowiedź od OOHPod
Thank you so much Steve for your positive feedback! We're thrilled to hear that you're happy with our service and find it both effective and reasonably priced. Your satisfaction is our top priority!
If you ever need anything, don't hesitate to reach out.
Thanks again for choosing OOHPod
Odpowiedź od OOHPod
Thank you so much for your positive feedback! We're thrilled to hear that you're happy with our service and find it both effective and reasonably priced. Your satisfaction is our top priority!
If you ever need anything, don't hesitate to reach out.
Thanks again for choosing OOHPod
Brilliant service
29 lipca 2024
Odpowiedź od OOHPod
Thank you so much Laura for your positive feedback! We're thrilled to hear that you're happy with our service and find it both effective and reasonably priced. Your satisfaction is our top priority!
If you ever need anything, don't hesitate to reach out.
Thanks again for choosing OOHPod
Excellent service I buy all of my adult…
Excellent service I buy all of my adult toys
From love toy shopper Ireland and pick them up with there free next day click and collect service it’s so discreet easy and free.
29 lipca 2024
Odpowiedź od OOHPod
Thank you so much for your positive feedback! We're thrilled to hear that you're happy with our service and find it both effective and reasonably priced. Your satisfaction is our top priority!
If you ever need anything, don't hesitate to reach out.
Thanks again for choosing OOHPod
Odpowiedź od OOHPod
Thank you so much Carlos for your positive feedback! We're thrilled to hear that you're happy with our service and find it both effective and reasonably priced. Your satisfaction is our top priority!
If you ever need anything, don't hesitate to reach out.
Thanks again for choosing OOHPod
They do exactly what they say
They do exactly what they say they will do. Great service
29 lipca 2024
Odpowiedź od OOHPod
Thank you so much for your positive feedback! We're thrilled to hear that you're happy with our service and find it both effective and reasonably priced. Your satisfaction is our top priority!
If you ever need anything, don't hesitate to reach out.
Thanks again for choosing OOHPod
Dont trust this company
What are the signs you should not trust a company?
- Fishy description of the rules,
- Large amount of 1* reviews (10% or more)
- Difficult to close account (not to cancel a subscription but to delete it)
- Generic responses in comments, like: "We are always working on improvements" or "please contact us to describe the problem (when the problem is described very well).
OOHPod has all of them
26 lipca 2024
Opinia niezależna
Odpowiedź od OOHPod
We are very sorry to hear that you are unhappy with the service on this occasion. We are always learning and improving OOHPod, thanks to customer feedback like this.
Feel free to contact us here and we will look into any issue you may have.
https://www.oohpod.com/contact
Lost my package
Lost my package - entered my code at the rathmines pod station after receiving a text to say my package had arrived but upon open the box there was two other people’s packages but not mine. I followed up with ooh pod and got no where. (Was essentially told an post have my package however they did not) would not reccomend using this service
27 stycznia 2024
Opinia niezależna
Odpowiedź od OOHPod
We are very sorry to hear that you are unhappy with the service on this occasion. We are always learning and improving OOHPod, thanks to customer feedback like this.
Feel free to contact us here and we will look into any issue you may have.
https://www.oohpod.com/contact
Absolutely brilliant service
Absolutely brilliant service. I have dealt with Kerri numerous times and she has been nothing but helpful.
Highly recommend
26 lipca 2024
Opinia niezależna
Odpowiedź od OOHPod
Thank you so much for your positive feedback! We're thrilled to hear that you're happy with our service and find it both effective and reasonably priced. Your satisfaction is our top priority!
If you ever need anything, don't hesitate to reach out.
Thanks again for choosing OOHPod
Ellen fantastic help today
Ellen fantastic help today - Esp when forgot my bag - Maureen & Kerri also willing to help too - very efficient service - will be back
18 lipca 2024
Opinia niezależna
Odpowiedź od OOHPod
Thank you so much Majella for your positive feedback! We're thrilled to hear that you're happy with our service and find it both effective and reasonably priced. Your satisfaction is our top priority!
If you ever need anything, don't hesitate to reach out.
Thanks again for choosing OOHPod
Love it!
Really great experience, I can't really be sitting waiting for a package as I live by myself, nobody else can buzz delivery in for them, there's also no area in my building for deliveries. So this has been a welcomed game changer.
Just around the corner, safe, and I can pick it up 24/7.
28 czerwca 2024
Great service.
28 czerwca 2024
4 parcels ordered.
4 parcels ordered.
1 incorrect password send
1 parcel lost
Not a good first impression to be honest
28 czerwca 2024
Odpowiedź od OOHPod
We are very sorry to hear that you are unhappy with the service on this occasion. We are always learning and improving OOHPod, thanks to customer feedback like this.
Feel free to contact us here and we will look into any issue you may have.
https://www.oohpod.com/contact
excellent service & support.
28 czerwca 2024
I had an issue with the door didn’t…
I had an issue with the door didn’t open doesn’t matter how many times I tried to open it. I scanned the QR code and sent a message on WhatsApp. They were calling me in 2 seconds. The lady on the phone was very nice and helpful. Finally I was able to open the door with her help and the pod was empty. I didn’t even needed to ask anything she said immediately I’m sorry about it and I will refund you the money. I highly recommend them.
28 czerwca 2024
This company has kept my buying options…
This company has kept my buying options open when I'm unable to be home for various couriers or post office delivery. Been using them now for over a year with zero bad experiences
The oversize parcel service is particularly good and the staff in the office are lovely and go above and beyond to help in any way they can.
Top marks
28 czerwca 2024
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.