Great staff and peace of mind for an event that is difficult to get tickets (I didn’t want to buy tickets at resale pages that can’t guarantee me entrance). Plus, extra activities that helped make the... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Great staff and peace of mind for an event that is difficult to get tickets (I didn’t want to buy tickets at resale pages that can’t guarantee me entrance). Plus, extra activities that helped make the... Zobacz więcej
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Overall this was a great experience. The experiences and amenities were great. The one hang up was a miscommunication between On Location and local staff that prevented early entry to the park, which... Zobacz więcej
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Credentials and goodies still haven’t been received. Once we got on site, no one was aware of the onlocation table, we ended up walking to the link where we were told it was closed. Yet you had 2 “k... Zobacz więcej
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Steve Furgal is the perfect host for this type of experience. He knew just the right places to go to ensure that his guests had an amazing experience. Can’t say enough positive things about the AO... Zobacz więcej
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W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Do not ever deal with on
location. they will sound awesome. promise the best and are the worst at responding. I bought my Super bowl tickets Jan 7 and still
do not have them to sell. DO NOT DEAL WITH THEM

Odpowiedź od onlocationexp.com
Emily Patterson has worked with us several years and is always diligent in responding. She does a wonderful job with setting expectations and providing clarity & transparency on the experience. She always checks in on site to see if we need anything even during these busy events. She is 1/1.

Odpowiedź od onlocationexp.com
I definitely would not recommend On Location. I bought my tickets in June & as of January 28th, my tickets are not here. I spent a fair amount of time yesterday trying to pursue this with them, but they don't (or won't) answer the phone.

Odpowiedź od onlocationexp.com
I would definately NOT recommend On Location. They will promise the moon and not deliver. I paid in full for my super bowl tickets Jan 7 and still have no idea where they are. Furthermore the pre game pkg that I also got with the tickets cannot be sold with my tickets. This company should not be backed by the NFL

Odpowiedź od onlocationexp.com
My rep, Paul is AMAZING!!
Some of the events last year were not as fun as previous years, but I always enjoy the Super Bowl game program, a clear bag (if you can this year), and all of those wonderful gifts. Those gifts make me feel appreciated

Odpowiedź od onlocationexp.com
You listened to my requests for arrangements, communications, and upgrades.

Odpowiedź od onlocationexp.com
Everything was wonderful . It’s great location and it was all in very good condition & very clean.
I do wish you would provide some staples in the kitchen - sugar, salt & pepper, oil and vinegar, tea,

Odpowiedź od onlocationexp.com
Good communication and always picked up the phone.

Odpowiedź od onlocationexp.com
Very professional and helped with getting our packages set up for Mania

Odpowiedź od onlocationexp.com
My ticket sales executive, Gerardo, was great to work with. I was specifically looking for club seats behind the NFC bench and he monitored tickets as they were released in batches and contacted me when he had exactly what I was looking for. We ended up with front row club seats! Thank you!!!

Odpowiedź od onlocationexp.com
Ben is incredible he's on top of everything he helps me get exactly what I'm looking for and keeps me updated on everything he thinks I might be interested in he's very nice and my sister and I are super excited about the package he set us up with

Odpowiedź od onlocationexp.com
Purchased tickets and Arroyo Club access for Rose Bowl game. So easy to purchase, great seats in the stadium and really fun atmosphere and good food at Arroyo Club. We each received 2 drink tickets and the drink options were very good. When worried about receiving our Arroyo Club passes, because they are delivered via Fed Ex, I called customer service and received a live person who was super helpful. The passes were sent overnight and arrived when promised. The game tickets were easy to transfer tickets through Ticketmaster. Great experience through and through! Our second year in a row purchasing through On Location and I'll likely purchase in the future, too.

Odpowiedź od onlocationexp.com
VIP entrances, so from the first steps to the venue to the last steps out you're taken care of. Up in the VIP lounge you get to meet amazing fighters who are always friendly. Pair that with a great view and open buffet/bar and there's not much more one could ask for when watching UFC Live!

Odpowiedź od onlocationexp.com
This year is very special as my Son, Joseph who is attending and bringing the love of his life, plans to propose to her while at the event!!! I have been so impressed each year I have purchased these for my son but this year, beyond my most positive expectations. Your agents, Armi, Shenee, and especially Kinsey who assisted me in making sure I got exactly the experience I wanted for this occasion completely out performed previous experiences. You rock and I appreciate all you do for me to make my gifts to my kids the best!

Odpowiedź od onlocationexp.com
It was easy to buy our tix for the event.
Seat location looked great, but last year we did the same thing and when we got there, our seats were not that good.
Hope that isn’t the case this year.

Odpowiedź od onlocationexp.com
So far my experience with customer services has been a positive one. Everything has been fairly seamless. The big test will be once I've gone my trip.

Odpowiedź od onlocationexp.com
I missed a scheduled event which I had paid for in my package because the hotel failed to give me a scheduled wake up call. The hotel agreed to compensate me for this. On Location made my hotel reservation through Expedia, and so the claim for the refund had to go through On Location. Your service representative kept telling me that he was working on the issue until I finally gave up calling. At worst, he didn't try at all. At best, he dropped the ball. In any case, I was never reimbursed the $200 the hotel offered to reimburse me.
Also,
I got lost in returning to my hotel several times during the last draft as several streets were blockaded. On location should make additional efforts to help people who get in this situation.

Odpowiedź od onlocationexp.com
Horrible. I bought 4 tickets and I got to the gate and they told me they were used. I called customer service and no answer. I also sent an email be no response. I came all the way from Portland OR to watch this game with my family.

Odpowiedź od onlocationexp.com
This is the second Wrestlemania where I used on location. Great service.

Odpowiedź od onlocationexp.com
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