onlocationexp.com Recenzje 

469
Wynik TrustScore: 3.5 na 5

3,6

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Great staff and peace of mind for an event that is difficult to get tickets (I didn’t want to buy tickets at resale pages that can’t guarantee me entrance). Plus, extra activities that helped make the... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Overall this was a great experience. The experiences and amenities were great. The one hang up was a miscommunication between On Location and local staff that prevented early entry to the park, which... Zobacz więcej

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Oceniono na 1 z 5

Credentials and goodies still haven’t been received. Once we got on site, no one was aware of the onlocation table, we ended up walking to the link where we were told it was closed. Yet you had 2 “k... Zobacz więcej

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Oceniono na 5 z 5

Steve Furgal is the perfect host for this type of experience. He knew just the right places to go to ensure that his guests had an amazing experience. Can’t say enough positive things about the AO... Zobacz więcej

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Dane kontaktowe

3,6

Średnia

Wynik TrustScore: 3.5 na 5

469 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

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W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,6

Wszystkie recenzje

(469)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 111

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 3 z 5

This summer I attended my second UFCX…

This summer I attended my second UFCX event. Both years I paid for VIP. This year I was impressed, after the complaints last year, that the arrival and check in process had changed. This year the VIP’s were in as promised, before regular tickets. So thank you for listening and making those changes.
For the second year, the biggest complaint by every VIP I spoke with or overheard, was the three stage lines. The centre one was allowing more regular tickets at one point than VIP. For the price difference, you should be one regular priced ticket for every 20 VIP. Both years I was not able to see everyone. This is the reason I might not purchase this year VIP.
The VIP lounge changes this year were great! The stages with fighters was a great addition. This year I did find it disappointing there were repeats instead of new talent each day. Honestly, because of the exact treatment in the stage lines as the regular priced ticket, I’m not sure if I will do VIP again. Unless there’s more perks than the last two years

27 czerwca 2024
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Odpowiedź od onlocationexp.com

Hello Jenn,

Thank you for providing us with your feedback here! We are very happy to hear you were pleased with the updates as we always take our guests comments seriously when planning and bettering our offerings! We will certainly make your feedback here known and look forward to you joining us again in the future.

Oceniono na 5 z 5

Zory is fantastic

Zory is fantastic - my purchase was so easy and he is so helpful. I like the packages that are offered.

30 grudnia 2024
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Odpowiedź od onlocationexp.com

Hi Lisa,

Thank you for your review! We'll be sure to pass this along to Zory. We're so glad to hear you have enjoyed working him, and that you find our package offerings fit your needs. We look forward to seeing you in Vegas!

Oceniono na 4 z 5

2024 Tennis US Open

We hired your services for the 2024 US Open Tennis. We were in a suite. The service was very good. The person who attended us was very dedicated and friendly. However, what we found to be of poor quality and with very little variety were the food and beverages. We stayed for three days, and the food was the same every day, while the drink options were practically limited to only 3 or 4 choices.

6 września 2024
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Odpowiedź od onlocationexp.com

Hi Carlos, thank you for your review. We're glad to hear that you enjoyed the suite service as we are committed to providing excellent customer service. We will send along your feedback regarding the lack of variety for refreshments so we can improve offerings. We hope to host you again in the future!

Oceniono na 5 z 5

Truly a once in a lifetime experience!

Truly a once in a lifetime experience!! We were within feet from Patrick Mahomes warming up before the game and gave us a phenomenal perspective of what its like to be on the field. We were hoping to be in the corner on the Bills side, but we can't complain. There were players coming over to greet people in our little roped off area as well. Even the owner of the chiefs came over to say hello! After the game, there were TONS of people in line to go on the field and it was hard to get good pictures on the field because of the amount of people around, but other than that it was WELL WORTH THE $ IMO! Will be doing it again!

17 listopada 2024
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Odpowiedź od onlocationexp.com

Hi Brandon,

Thank you for your kind review! We aim to provide memorable, once in a lifetime experiences so we are so glad to hear your time with us was special. We hope to see you again soon!

Oceniono na 4 z 5

Tampa vs Louisville 3rd Fan Experience

We kinda liked the lanyard and badge option rather than the wrist bands. It took so long to get checked in. You sent coupons by fed ex. Seems like that could have been sent as a QR code instead.
There was a lot of confusion as to the difference between the Fan Experience and the VIP Experience.
Our exp in Tampa seemed to be more exclusive than KY. There was so many more in KY. Speakers were good. I kinda agree with guest......we were there for Women's vball not an update for the Men's league.
Food was average. Last year there were actual drinks not just wine or beer. We also had access during vball with snacks etc provided instead of going to concessions
Again maybe the VIP had those????

19 grudnia 2024
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Odpowiedź od onlocationexp.com

Hi Shawn, thank you for your review! We're glad you had a good experience overall but understand the confusion between package inclusions. We will pass along your feedback to the event team so we can improve future offerings. We hope to host you again soon!

Oceniono na 5 z 5

Had a great call with Grace Cull

Had a great call with Grace Cull. We discussed my concerns regarding upcoming fanatics fest but was also able to take care of other concerns (billing, issues with receiving marketing emails). A lot was accomplished and I really appreciated all the work.

22 grudnia 2024
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Odpowiedź od onlocationexp.com

Hi Christina,

Thank you for the review! We'll be sure to share this feedback with Grace. We look forward to seeing you again soon!

Oceniono na 1 z 5

Very disorganized

Very disorganized. Not worth the money. The fan experience is not very good.

6 kwietnia 2024
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Odpowiedź od onlocationexp.com

Hi Carol, thank you for your review. We work diligently to create memorable experiences for our guests and will take your feedback to the event team so we can improve future events!

Oceniono na 4 z 5

I'm not sure if your use the BirdieBox…

I'm not sure if your use the BirdieBox Team to distribute the complimentary gifts for the 2024 NCAA Womens Volleyball Championships in Louisville. They have been the only cloud over our On-Location experience.

19 grudnia 2024
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Odpowiedź od onlocationexp.com

Hi John, thank you for your review. We're pleased to hear you enjoyed the event overall. We will pass along your feedback regarding using BirdieBox so that we can continue to improve and provide seamless events. We hope to host you again in the future!

Oceniono na 5 z 5

I do like the fact that it is easier to…

I do like the fact that it is easier to get packages for the shows. Saturday Night's Main Event was nostalgia from childhood. I know there will be more to follow but the first is can never be duplicated.

14 grudnia 2024
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Odpowiedź od onlocationexp.com

Hi Marilyn,

Thank you for your review, and for being a loyal On Location customer! We hope to see you at some of our WWE events in 2025 :)

Oceniono na 5 z 5

Kevin Dolan took care of my request…

Kevin Dolan took care of my request personally and worked on a fit for our group that was perfect. Kevin was On Location in every way!

2 grudnia 2024
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Odpowiedź od onlocationexp.com

Hi Tom,

Thank you for the kind review! We'll be sure to pass this feedback along to Kevin. We look forward to seeing you onsite and hope you have a memorable experience.

Oceniono na 2 z 5

A bad experience

1st we got an entrance that was on opposite side of stadium then the location of hospitality
2 both days out hospitality we lost 1 hour of it due to incompetence of them letting us in, plus being let in after regular tickets were
3 the stars they had in were for the most part low end
The couple like Undertaker was there for such a short time didn't even get to do photo
3 the seating I chose from map I was shown wasn't the seats I was given at all, I had a large obstruction in our view

6 kwietnia 2024
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Odpowiedź od onlocationexp.com

Hello Shawn,

Thank you for taking the time to provide us with your comment here! We aim to provide an easy, seamless, fulfilling experience and we regret to hear when anyone ever feels this has not been the case. We will absolutely be passing your feedback on to the appropriate parties, as we truly use our guests comments when planning and bettering our operations.

Oceniono na 1 z 5

Seats where beyond bad for what were…

Seats where beyond bad for what were listed as premium box seats. Tickets were to include a $15 voucher for food at the track and we learned as we entered the bus that this had been cancelled. Sent a written complaint to Onlocation and did not get a satisfactory response. Basically, they had my money, the event was over, so tough luck.

21 kwietnia 2024
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Odpowiedź od onlocationexp.com

Hi Richard, thank you for you review. We appreciate your time and have passed your feedback along to the Nascar team.

Oceniono na 3 z 5

Had tickets that did work in checking…

Had tickets that did work in checking into dinner, speakers and game ticket both days. We held up in the lines until last ones to get problem solved. Andrea that checked us in knew we were frustrated and stayed with us until got problem solved. Also couple next our seats had same problem. You thought had computer in checkout line solve these problems. Went though at least 12 solved the problem. Finally look at database finally saw we had tickets. I donot understand why got separate tickets for seating and presentation. Never have done this in any other events pass years. More confusion !
Last day almost front line ended up at the last. Presentation half done. We did fine a table opposite end of the room and could hear very well.

22 grudnia 2024
Oceniono na 5 z 5

Staff was great

Staff was great. Breakfast Sandwich for the bus ride was a nice touch. CFP SMU Blanket was a nice surprise. No complaints - best On Location trip I have taken this season!

20 grudnia 2024
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Odpowiedź od onlocationexp.com

Hi RB,

Thank you for the kind words! We're glad to hear your experience with us was a pleasant one and we hope for the opportunity to host you again in the near future.

Oceniono na 5 z 5

The trip was well planned

The trip was well planned, organized, and first class. Hotel accommodations were also first class.
Departing from the airport (Newark) was handled well: however, leaving the airport was not very well organized and lacked assistance.

8 września 2024
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Odpowiedź od onlocationexp.com

Hi George,

Thank you for your feedback! We aim to provide experiences that are not only memorable, but seamless as well. We'll be sure to pass this along to our team so that they are aware. We hope to see you again soon!

Oceniono na 4 z 5

Should not have to buy both semis & finals tickets

This was my 7th vball final four. The pre-game food & drink was decent and meeting Olympic volleyball player Haleigh Washington and coach Karch Karaly was wonderful. My main issue is given how finals are 3 days after semis, we should not be forced to buy both semis & finals (used to be able to choose semis or finals or both). Then have to deal with selling finals ticket or committing to hotel & travel from Wed-Monday—not great value!!

19 grudnia 2024
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Odpowiedź od onlocationexp.com

Hi Mark, thank you for your review. We're glad you got to have a cool experience with Haleigh and Karch! We will pass along your feedback regarding ticket bundling and hope to host you again in the future!

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