Would definitely recommend One Utility Bill, they made the whole setting up bill process super easy, Fin was very helpful. We needed help with our first payment as we were tight on money for the first... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Today Beth Crinnion contacted me to inform me of my utility providers. What a great experience. My work responsibilities made it difficult for me to converse when called but Beth rearranged another c... Zobacz więcej
Reakcja na opinię
This is such a great service, I’m on a fixed income and having unlimited gas, electric and water in one monthly payment makes budgeting so easy. I’m also disabled and can’t afford to get cold this ser... Zobacz więcej
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I was really happy with this service, Ethan was my advisor I spoke with over the phone and he made the process of setting up my bills for my new property really stress free. He explained all the optio... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
We make bills as easy as they should be by bundling all of your utilities into one predictable monthly payment.
Dane kontaktowe
Media Exchange 5, 0191 622 0102, Coquet Street, Zjednoczone Królestwo
- 0191 622 0102
- support@oneutilitybill.co
- oneutilitybill.co
4,7
Doskonała
5 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 98% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I spoke to one of the employees…
I spoke to one of the employees yesterday called Andrew about my change date for billing and he was so kind and helpful thoughtful the call.
Thank you Andrew.
18 sierpnia 2026
Opinia niezależna
Odpowiedź od One Utility Bill
Hi Sara,
Thank you for the brilliant 5 star! We really appreciate the feedback! It's great to hear Andrew was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
One Utility Bill
Top tier service. Zero worries .
Such a great service! We have been using them for 3 months now and went with the unlimited usage for electricity and gas, along with water and internet included. It's helped us so much no having to worry about 4 different providers and being able to just pay once and forget about it. We have a reptile which requires a lot of heating and electricity, and oneutilitybill has allowed us to never worry about using too much. Thank you!
19 sierpnia 2026
Opinia niezależna
Odpowiedź od One Utility Bill
Hi Michael,
Thank you for the great review! We're so pleased to hear the customer service has been top-notch!
If you do have any questions regarding your package then do not hesitate to get in touch with our customer support team who will be happy to help!
Thanks!
One Utility Bill
Excellent service
Had a great experience with Jack today. He was kind, friendly, and took his time to explain the best deals available without rushing anything. Even after some network issues, he called me back to make sure everything was sorted real customer service. I’m genuinely happy with the experience and appreciate the effort he put in.
18 sierpnia 2026
Opinia niezależna
Odpowiedź od One Utility Bill
Hi Tara,
Thank you for the brilliant 5 star review! We really appreciate the feedback! It's great to hear Jack was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
One Utility Bill
Excellent Customer Service!!
Figuring out utility bills was very overwhelming and confusing however Jack was incredibly helpful explaining all the different terms I didn’t understand and very patient when I asked questions. The customer service was incredible.
I feel more confident about paying for all my utilities with a single bill and appreciate all the help that was given throughout the process.
18 sierpnia 2026
Opinia niezależna
Odpowiedź od One Utility Bill
Hey Anne,
Thank you for taking the time to leave such a fantastic review for Jack.
It's great to hear they were able to help you with your query!
If you have any further questions, feel free to use the live chat feature to speak with the team.
Thanks again
One Utility Bill
Andrew
Spoke to Andrew on chat and he was absolutely brilliant help can't praise him enough
18 sierpnia 2026
Opinia niezależna
Odpowiedź od One Utility Bill
Hi Richard,
Thank you for the brilliant 5 star review! We really appreciate the feedback! It's great to hear Andrew was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
One Utility Bill
Jacob was super lovely and helpful
Jacob was super lovely and helpful! He sorted everything for me for a fair price! I would recommend OneUtilityBill to anyone moving!!
17 sierpnia 2026
Opinia niezależna
Odpowiedź od One Utility Bill
Hey Megan,
Thank you for taking the time to leave such a fantastic review for Jacob.
It's great to hear they were able to help you with your query!
If you have any further questions, feel free to use the live chat feature to speak with the team.
Thanks again
One Utility Bill
Really helpful
17 sierpnia 2026
Opinia niezależna
Odpowiedź od One Utility Bill
Hi Kass,
Thank you for the great review! We're so pleased to hear the customer service has been top-notch!
If you do have any questions regarding your package then do not hesitate to get in touch with our customer support team who will be happy to help!
Thanks!
One Utility Bill
Id recommend to everyone
From the very start one utility has been amazing any issues they seek to solve with my job I’m unable to call most days so the live chat feature is so helpful and every advisor I have talked to on there has been helpful and so kind
16 sierpnia 2026
Opinia niezależna
Odpowiedź od One Utility Bill
Hi Katie,
Thank you for the great review! We're so pleased to hear the customer service has been top-notch!
If you do have any questions regarding your package then do not hesitate to get in touch with our customer support team who will be happy to help!
Thanks!
One Utility Bill
Odpowiedź od One Utility Bill
Hi Auni,
Thank you for the great review! We're so pleased to hear the customer service has been top-notch!
If you do have any questions regarding your package then do not hesitate to get in touch with our customer support team who will be happy to help!
Thanks!
One Utility Bill
The agent I spoke to Jack was very…
The agent I spoke to Jack was very friendly and explained things clearly to me. Their customer service was top notch
14 sierpnia 2026
Opinia niezależna
Odpowiedź od One Utility Bill
Hey Linda,
Thank you for taking the time to leave such a fantastic review for Jack.
It's great to hear they were able to help you with your query!
If you have any further questions, feel free to use the live chat feature to speak with the team.
Thanks again
One Utility Bill
Chris was a massive help and very…
Chris was a massive help and very lovely!
13 sierpnia 2026
Opinia niezależna
Odpowiedź od One Utility Bill
Hi Dan,
Thank you for the brilliant 5-Star review! We really appreciate the feedback! It's great to hear Chris was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
One Utility Bill
Thank you Dominic brilliant service…
Thank you Dominic brilliant service highly recommend:
14 sierpnia 2026
Opinia niezależna
Odpowiedź od One Utility Bill
Hi William,
Thank you for the brilliant 5-Star review! We really appreciate the feedback! It's great to hear Dominic was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
One Utility Bill
Callum was very helpful
Callum was very helpful. Was not easy set up but he was able to help me and make everything as smooth as possible
10 sierpnia 2026
Opinia niezależna
Odpowiedź od One Utility Bill
Hi Marco,
Thank you for the brilliant 5-Star review! We really appreciate the feedback! It's great to hear Callum was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
One Utility Bill
Easy to obtain a quote online and very…
Easy to obtain a quote online and very competitive. However, unless you immediately sign up they are constantly chasing you up by phone to get you to sign up. Personally when i receive this level of aggressive Sales tactics i tend to walk away as it makes you think “is their pricing to good to be true”. Fortunately another family member has been with them and recommended them, so i have signed up but i dont like their Sales tactics.
11 sierpnia 2026
Opinia niezależna
Odpowiedź od One Utility Bill
Hi Christopher,
Thank you for taking the time to share your honest feedback with us.
We’re genuinely sorry to hear that our follow-up calls felt overbearing. We want to make getting a quote as stress-free as possible and your feedback is hugely valuable
On a brighter note, we’re delighted that you found our online quote process easy and our pricing competitive. Most of all, we’re so glad your family member’s recommendation gave you the confidence to join us despite the initial frustration.
We’re thrilled to welcome you as a customer, and our focus now is on delivering the great service you expect and proving that our pricing really isn't too good to be true.
If you ever need anything, please don't hesitate to reach out to our Customer Support team.
Kind Regards,
One Utility Bill
I am so glad I found this company!
I didn't realise this company existed until recommended by the lettings agent. How easy is it to have one monthly payment for all your utility bills? It is a gamechanger! The staff over the phone were friendly, warm, personable and professional- they made the process easily and quick. I find the app an efficient way to engage with the company. Thanks 😊
13 sierpnia 2026
Opinia niezależna
Odpowiedź od One Utility Bill
Hi Jennifer,
Thank you for the great review! We're so pleased to hear the customer service has been top-notch!
If you do have any questions regarding your package then do not hesitate to get in touch with our customer support team who will be happy to help!
Thanks!
One Utility Bill
Tim was very patient
Tim was very patient, helpful and professional. Heavily recommend.
13 sierpnia 2026
Opinia niezależna
Odpowiedź od One Utility Bill
Hi there,
Thank you for the brilliant 5-Star review! We really appreciate the feedback! It's great to hear Tim was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
One Utility Bill
Do not trust this company
Do not trust this company. They’ve allowed my credit file to receive a default because they kept the bill in my name and didn’t make a payment for 3 months even though I contacted them so many times stressing for them to pay it! It’s now been 2 months since the default was applied to my credit file and all they keep saying is we’ve contacted EDF to remove it but have no update yet. They do not care about their customers at all. It’s not effecting them so who cares. Il never use this company again, the amount of time I’ve spent contacting them and chasing things up is ridiculous. They’re meant to make life easier but they’ve done nothing but the complete opposite the whole 5 months I’ve been stuck with them. Cannot wait to be rid of them.
13 sierpnia 2026
Opinia niezależna
Odpowiedź od One Utility Bill
Hi Elora,
Thank you for haring your feedback.
We take all matters regarding billing accounts and credit reporting extremely seriously, and we understand the concern surrounding any impact on your credit file.
Because review handles do not always match account records, we have requested further information from you via Trustpilot to verify this review and determine if you already have an open complaint with us.
Please respond to our information request with your account details as soon as possible so we can locate your record, check the status of any existing complaint, and ensure your situation is being addressed.
Sincerely,
One Utility Bill
A big thanks to Tim Mirsadeghi!
We have been using One Utility Bill over the last year and have found the service incredibly convenient. We are moving house soon, and thankfully, the process has been super easy thanks to Tim Mirsadeghi. Tim dealt with everything so quickly and concisely, letting us know exactly what was happening and what we needed to do. I cannot thank Tim enough for sorting this out for us and taking away what could’ve been an additional stress during a house move, which has been lovely to avoid!
13 sierpnia 2026
Opinia niezależna
Odpowiedź od One Utility Bill
Hi MB
Thank you for the brilliant 5-Star review! We really appreciate the feedback! It's great to hear Tim was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
One Utility Bill
Scott was fabulous and answered…
Scott was fabulous and answered everything clearly and accurately, wouldn’t like anyone else if i need to call again!
12 sierpnia 2026
Opinia niezależna
Odpowiedź od One Utility Bill
Hi Max,
Thank you for the brilliant 5-Star review! We really appreciate the feedback! It's great to hear Scott was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
One Utility Bill
Brandon was fantastic
Brandon was fantastic, very friendly and helpful. He sorted everything out for me moving in. Would absolutely recommend.
11 sierpnia 2026
Opinia niezależna
Odpowiedź od One Utility Bill
Hey Kyle,
Thank you for taking the time to leave such a fantastic review for Brandon.
It's great to hear they were able to help you with your query!
If you have any further questions, feel free to use the live chat feature to speak with the team.
Thanks again
One Utility Bill
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.