One Sure Insurance Recenzje 

2809
Wynik TrustScore: 4.5 na 5

4,4

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

My apologies for the delay in finally posting this but I’d just like to say thank you so much to the amazing Megan Evans Customer Reference Number - 575982 Megan literally saved my day and... Zobacz więcej

Oceniono na 1 z 5

Do not take a motor trade policy with this company! My policy auto renewed and i rang up to cancel and they are are trying now to charge me their commission of £410 Absolute Scandal!!!

Oceniono na 5 z 5

I called Ryan Stafford from One Insurance he always provides an outstanding service, very polite and helpful, always goes out of his way. Looks at ways to help solve complex problems. The man is a le... Zobacz więcej

Oceniono na 5 z 5

Rob is an absolute legend, great personality fabulous, customer service skills and a pleasure to speak to. He made me feel at ease no pressure and resolved a couple of issues asap. Would hi... Zobacz więcej

Informacje dotyczące firmy

  1. Agencja ubezpieczeniowa

Napisane przez firmę

Since One Sure was set up as an independently owned Insurance Broker’s back in 2005 we have become one of the fastest growing and indeed now one of the largest British, privately owned insurance broker’s in the UK. Our success has been achieved by embracing technology to help deliver a faster more efficient service to our customers but equally important it’s down to the comprehensive knowledge, professionalism and commitment of our staff that are all based here in the UK. We offer a range of insurance policies tailored to meet the needs of our customers. Our most popular lines are Car Insurance, Van Insurance, Motorbike Insurance, Scooter Insurance, Motor Trade Insurance and Home Insurance. We also have great rates on HGV Insurance.

Our 48-Hour Price Guarantee!

Found it cheaper elsewhere? We'll give you a 100% refund!

One Sure Insurance has a comprehensive, unbeaten price guarantee on all of our insurance policies. If you are able to find a cheaper like-for-like quotation after taking out an insurance policy with us; then we will price match, or issue a 100% refund - no questions asked!

Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

3 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 54% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,4

Wszystkie recenzje

(2809)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 159

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Aimee was super helpful

Aimee was super helpful. Was courteous and kind and spent time explaining things and giving the right advice. This advice was outstanding and helped get the service that I needed. My day went from bad to good after speaking to her and her getting the best for my work. Thank you.

5 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

Helpful and friendly service

Had an issue with payment links which meant our policy was scheduled for cancellation which was alarming, but upon phoning up today and yesterday the team were happy to help, didn't spend too long on hold and they waved the late payment fee as they understood it wasn't our fault.

Tom Carter in particular was very helpful and friendly!

3 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

Great company to deal with

Great company to deal with, very proffessional, able to solve problems quickly.
10/10

30 stycznia 2026
Opinia niezależna
Logo One Sure Insurance

Odpowiedź od One Sure Insurance

Dear Mr. Stone, thank you for your wonderful feedback! We're thrilled to hear that you found us professional and able to solve problems quickly. Your satisfaction means a lot to us, and we will make sure to keep up the great work!

The One Sure Insurance Team

Oceniono na 1 z 5

They tell that they cover third party…

They tell that they cover third party motor trade insurance, after 20 mins of conversation, they cannot give a third-party insurance.
Waste of time.

27 stycznia 2026
Opinia niezależna
Logo One Sure Insurance

Odpowiedź od One Sure Insurance

Dear M Ali Sagiroglu,

Thank you for taking the time to share your feedback. We’re sorry to hear about your experience regarding the third-party motor trade insurance. We understand how frustrating it can be when expectations are not met, especially after investing your time into a conversation.

Your feedback is important to us, and we are recording your concerns to investigate the matter further. We want to ensure our communication is clear and accurate regarding the services we offer.

If you have any further questions or need assistance, please don’t hesitate to reach out. You can contact us at Phone: 01782 880140.

The One Sure Insurance Team

Oceniono na 5 z 5

Quality service by Thomas

Spoke to Thomas he was very helpful and provided quotes with clarity good explanation am extremely happy to have spoken to him

22 stycznia 2026
Opinia niezależna
Logo One Sure Insurance

Odpowiedź od One Sure Insurance

Hi Frank, thank you for your wonderful feedback! We are thrilled to hear that Thomas was helpful and provided you with clear explanations for your quotes. We will let him know about your appreciation.

The One Sure Insurance Team

Phone: 01782 880140

Oceniono na 5 z 5

What a lovely lady.

What a lovely lady.
I explained my issues.
She resolved them immediately.
No mess, no fuss, no prolonged hold times.
Polite, friendly, and even tried to sell me home & contents insurance 🤣
Bless her lil cotton socks
5 stars from me

21 stycznia 2026
Opinia niezależna
Logo One Sure Insurance

Odpowiedź od One Sure Insurance

Hi Gordon, thank you so much for your wonderful feedback! We're thrilled to hear about your positive experience and that our team was able to resolve your issues quickly and efficiently. We truly appreciate your kind words and will definitely let the team member know. Thank you for your 5-star review!

The One Sure Insurance Team

Oceniono na 5 z 5

Professional & Friendly

I have a had long chat with the gentleman Tom Carter, very professional and friendly experience with the chap. Quite happy with dealing with them.

7 stycznia 2026
Opinia niezależna
Logo One Sure Insurance

Odpowiedź od One Sure Insurance

Dear I. Arri,

Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Tom Carter. We will make sure to let him know about your kind words.

Best regards,
The One Sure Insurance Team

Oceniono na 1 z 5

This company can not improve its sole…

This company can not improve its sole purpose is to fleece people. They do not tell you over the phone about the extortionate cost of cancelling your policy My cancellation fees came to just under £400 with all the add ons. . .Yes I should have read the small print but busy days are what they are you don't expect this . Always make sure you run your contract through Ai .

31 grudnia 2025
Opinia niezależna
Logo One Sure Insurance

Odpowiedź od One Sure Insurance

Dear Owen,

Thank you for sharing your feedback. We're truly sorry to learn about your experience with our cancellation fees. We understand how unexpected costs can be frustrating, and we want to assure you that your concerns are being taken seriously. We strive for transparency in our communications, and we regret that this was not your experience.

Your feedback has been recorded and will be investigated to help improve our processes. If you need further assistance or wish to discuss this matter in more detail, please don't hesitate to reach out. You can contact us at Phone: 01782 880140.

Thank you for your understanding.

The One Sure Insurance Team

Oceniono na 5 z 5

Jamie Young

Jamie Young, Thank you for making my experience pleasant and smooth.
Great communication skills, and easy going.
Very pleasant person.
Thank you

30 grudnia 2025
Opinia niezależna
Logo One Sure Insurance

Odpowiedź od One Sure Insurance

Dear Hisham Al Ahdal,

Thank you for your wonderful feedback! We're delighted to hear that Jamie Young provided you with a pleasant and smooth experience. We will make sure to let Jamie know about your kind words.

Thank you once again for taking the time to share your experience with us.

The One Sure Insurance Team

Oceniono na 5 z 5

Just renewed my motor trade policy

Just renewed my motor trade policy, had a very helpful lady deal with one small matter which she resolved straight away. Very professional and a credit to the company

24 grudnia 2025
Opinia niezależna
Logo One Sure Insurance

Odpowiedź od One Sure Insurance

Dear Philip & Rosalia,

Thank you for your fantastic feedback! We're delighted to hear about your positive experience renewing your motor trade policy and appreciate you recognizing our staff member's helpfulness. We'll be sure to let her know how much you valued her assistance.

The One Sure Insurance Team


One Sure Insurance
Phone: 0800 123 4567
Email: support@onesureinsurance.co.uk

Oceniono na 5 z 5

ABI categories

Jay brought out the best in customer service. An exceptional face of the company.

22 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

One shaw insurance

I've been with one shaw insurance from 2019 never missed a payment 3 weeks ago a had a accident so as my van wasn't drive able paid £60 to swop over and now after 3 weeks later they are saying as I have a ccj from 2021 they are cancelling my insurance policy and not repairing it and returning it damage

16 grudnia 2025
Opinia niezależna
Logo One Sure Insurance

Odpowiedź od One Sure Insurance

Thankyou for your feedback and to establish the facts i have reviewed your file and can confirm that following your claim the Underwriter Jensten have completed their checks and discovered an undisclosed CCJ. Jensten have now voided the policy. You have stated that you did not know about the CCJ. We are the broker and act on the Underwriters behalf. Please refer to them as we do not handle claims and or voidances.

Oceniono na 1 z 5

Avoid at all costs

Avoid at all costs!
Having spent only 1 year with these I will not be a returning customer! Staff run the phone lines & when issues arrive with staff then the staff also deal with the complaints & no management see this! This is extremely hidden & means problems get hidden!! Staff have massive attitudes and use their own rules to push you into more arguments.
I will never pay a single penny to these again & suggest you avoid!!

31 października 2025
Opinia niezależna

Doświadczenie Trustpilot

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