My apologies for the delay in finally posting this but I’d just like to say thank you so much to the amazing Megan Evans Customer Reference Number - 575982 Megan literally saved my day and... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Do not take a motor trade policy with this company! My policy auto renewed and i rang up to cancel and they are are trying now to charge me their commission of £410 Absolute Scandal!!!
I called Ryan Stafford from One Insurance he always provides an outstanding service, very polite and helpful, always goes out of his way. Looks at ways to help solve complex problems. The man is a le... Zobacz więcej
Rob is an absolute legend, great personality fabulous, customer service skills and a pleasure to speak to. He made me feel at ease no pressure and resolved a couple of issues asap. Would hi... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Since One Sure was set up as an independently owned Insurance Broker’s back in 2005 we have become one of the fastest growing and indeed now one of the largest British, privately owned insurance broker’s in the UK. Our success has been achieved by embracing technology to help deliver a faster more efficient service to our customers but equally important it’s down to the comprehensive knowledge, professionalism and commitment of our staff that are all based here in the UK. We offer a range of insurance policies tailored to meet the needs of our customers. Our most popular lines are Car Insurance, Van Insurance, Motorbike Insurance, Scooter Insurance, Motor Trade Insurance and Home Insurance. We also have great rates on HGV Insurance.
Our 48-Hour Price Guarantee!
Found it cheaper elsewhere? We'll give you a 100% refund!
Dane kontaktowe
Spitfire House, 142-154 Congleton Road, Talke, ST7 1LX, Stoke on Trent
- 0800 912 0128
- info@onesureinsurance.co.uk
- onesureinsurance.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 54% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Aimee was super helpful
Aimee was super helpful. Was courteous and kind and spent time explaining things and giving the right advice. This advice was outstanding and helped get the service that I needed. My day went from bad to good after speaking to her and her getting the best for my work. Thank you.
They deserve another 1 start for their…
They deserve another 1 start for their reply.....
says reference number (optional) so rubbish... just another deflection tactic
AVOID THIS COMPANY
they have my details but choose NOT to call or contact me...
Helpful and friendly service
Had an issue with payment links which meant our policy was scheduled for cancellation which was alarming, but upon phoning up today and yesterday the team were happy to help, didn't spend too long on hold and they waved the late payment fee as they understood it wasn't our fault.
Tom Carter in particular was very helpful and friendly!
Great company to deal with
Great company to deal with, very proffessional, able to solve problems quickly.
10/10

Odpowiedź od One Sure Insurance
They tell that they cover third party…
They tell that they cover third party motor trade insurance, after 20 mins of conversation, they cannot give a third-party insurance.
Waste of time.

Odpowiedź od One Sure Insurance
Quality service by Thomas
Spoke to Thomas he was very helpful and provided quotes with clarity good explanation am extremely happy to have spoken to him

Odpowiedź od One Sure Insurance
What a lovely lady.
What a lovely lady.
I explained my issues.
She resolved them immediately.
No mess, no fuss, no prolonged hold times.
Polite, friendly, and even tried to sell me home & contents insurance 🤣
Bless her lil cotton socks
5 stars from me

Odpowiedź od One Sure Insurance
Professional & Friendly
I have a had long chat with the gentleman Tom Carter, very professional and friendly experience with the chap. Quite happy with dealing with them.

Odpowiedź od One Sure Insurance
This company can not improve its sole…
This company can not improve its sole purpose is to fleece people. They do not tell you over the phone about the extortionate cost of cancelling your policy My cancellation fees came to just under £400 with all the add ons. . .Yes I should have read the small print but busy days are what they are you don't expect this . Always make sure you run your contract through Ai .

Odpowiedź od One Sure Insurance
Jamie Young
Jamie Young, Thank you for making my experience pleasant and smooth.
Great communication skills, and easy going.
Very pleasant person.
Thank you

Odpowiedź od One Sure Insurance
Just renewed my motor trade policy
Just renewed my motor trade policy, had a very helpful lady deal with one small matter which she resolved straight away. Very professional and a credit to the company

Odpowiedź od One Sure Insurance
ABI categories
Jay brought out the best in customer service. An exceptional face of the company.
One shaw insurance
I've been with one shaw insurance from 2019 never missed a payment 3 weeks ago a had a accident so as my van wasn't drive able paid £60 to swop over and now after 3 weeks later they are saying as I have a ccj from 2021 they are cancelling my insurance policy and not repairing it and returning it damage

Odpowiedź od One Sure Insurance
All good!!!
John was great going through all the…
John was great going through all the options
Agent who took my call was polite and…
Agent who took my call was polite and professional. Smooth process to get my commercial van insured.
Quotes one price via email then call to…
Quotes one price via email then call to say it’s £100’s more, very misleading! Avoid
Samantha was Very clear and…
Samantha was Very clear and professional on the phone made everything sail through would recommend to anyone
Kurtis Really helped me today exactly…
Kurtis Really helped me today exactly what I wanted to which was brilliant so thank you very much for helping me get my insurance changed over and back on track happy days
Avoid at all costs
Avoid at all costs!
Having spent only 1 year with these I will not be a returning customer! Staff run the phone lines & when issues arrive with staff then the staff also deal with the complaints & no management see this! This is extremely hidden & means problems get hidden!! Staff have massive attitudes and use their own rules to push you into more arguments.
I will never pay a single penny to these again & suggest you avoid!!
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