One Sure Insurance Recenzje 

2809
Wynik TrustScore: 4.5 na 5

4,4

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

My apologies for the delay in finally posting this but I’d just like to say thank you so much to the amazing Megan Evans Customer Reference Number - 575982 Megan literally saved my day and... Zobacz więcej

Oceniono na 1 z 5

Do not take a motor trade policy with this company! My policy auto renewed and i rang up to cancel and they are are trying now to charge me their commission of £410 Absolute Scandal!!!

Oceniono na 5 z 5

I called Ryan Stafford from One Insurance he always provides an outstanding service, very polite and helpful, always goes out of his way. Looks at ways to help solve complex problems. The man is a le... Zobacz więcej

Oceniono na 5 z 5

Rob is an absolute legend, great personality fabulous, customer service skills and a pleasure to speak to. He made me feel at ease no pressure and resolved a couple of issues asap. Would hi... Zobacz więcej

Informacje dotyczące firmy

  1. Agencja ubezpieczeniowa

Napisane przez firmę

Since One Sure was set up as an independently owned Insurance Broker’s back in 2005 we have become one of the fastest growing and indeed now one of the largest British, privately owned insurance broker’s in the UK. Our success has been achieved by embracing technology to help deliver a faster more efficient service to our customers but equally important it’s down to the comprehensive knowledge, professionalism and commitment of our staff that are all based here in the UK. We offer a range of insurance policies tailored to meet the needs of our customers. Our most popular lines are Car Insurance, Van Insurance, Motorbike Insurance, Scooter Insurance, Motor Trade Insurance and Home Insurance. We also have great rates on HGV Insurance.

Our 48-Hour Price Guarantee!

Found it cheaper elsewhere? We'll give you a 100% refund!

One Sure Insurance has a comprehensive, unbeaten price guarantee on all of our insurance policies. If you are able to find a cheaper like-for-like quotation after taking out an insurance policy with us; then we will price match, or issue a 100% refund - no questions asked!

Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

3 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 54% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,4

Wszystkie recenzje

(2809)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 159

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Policy amendments

Spoken with one sure today to make some amendments to my policy was speaking with advisor Thomas Carter who help me through the whole process.
absolutely amazing advisor spoken with him multiple times over the years and he is always so helpful and knowledgeable
5 ⭐ 🇬🇧

10 marca 2026
Opinia niezależna
Oceniono na 5 z 5

Help full

The lady who handled my call today, Rachel, who handled my call today was very polite, professional and easy to understand. Whilst i was on hold she also kept re-connecting to me to let me know what was happening. Rather than just leaving me on hold wondering what was happening. Please say thank you to Rachel for helping me.

9 marca 2026
Opinia niezależna
Oceniono na 5 z 5

Very helpful guy

Gave a call to chase up an update and Thomas carter was a star helped me get the refund. And adjust the policy with in 30 minutes something that I had been waiting for 2 days he managed to do it in 30 minutes very helpful
Thank

6 marca 2026
Opinia niezależna
Oceniono na 4 z 5

Provided support and good customer service

Today Mr Thomas Carter helped with an outstanding enquiry. He supported me and sorted my issue out, which I am very glad for and thankful. He has given me extraordinary support.
Overall company could be more precised and more communicating

25 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

Very helpful

I rung up and spoke to Tom Carter he was friendly, professional and extremely helpful took the time to explain how to input MID and double checked I understood it. He also when through the details of the policy.
Thank you Tom

24 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

Rachel was amazing

I must say I had to contact one sure today as I have had to finish work due to ill health, I connected to Rachel and what a lady, she was kind considerate and none judgemental, she had a lovely soft careing Manor about her, and very helpful, 5 star young lady

23 lutego 2026
Opinia niezależna
Oceniono na 4 z 5

One Sure are excellent

One Sure are excellent! They are straight to the point, accurate and nothing is too much trouble. Everything is explained and clear- from setting up to amending my policy. Any updates or suggestions are queried with me first so no hidden fees or surprises.

I’ve spoken to Advisor Tom Carter several times and he is amazing- always extremely polite, calm and respectful despite my numerous questions. He always goes the extra step to ensure I get the best out of my policy without adding unnecessary extras and costs!

19 lutego 2026
Opinia niezależna
Oceniono na 1 z 5

This company takes your money then…

This company takes your money then comes up with every excuse not to insure the lorry i have never dealt with a company so crap at what they do. Take so long to answer the phone the customer service is crap. Please do not use them they will rip you off even if you answer every question truthfully say they will phone you back & never do

20 lutego 2026
Opinia niezależna
Logo One Sure Insurance

Odpowiedź od One Sure Insurance

Thankyou for your feedback, which we have now reviewed. We have reviewed all call recordings and can see there was a question with regards to the no claims bonus coming from a Fleet policy which is unacceptable and all calls were checked form point of sale to confirm what was discussed. We also did try to make contact with yourself. We do not accept fleet bonus and this was not discussed on your initial call. We have also checked the long wait times you have eluded to and can also confirm we have a average speed of answer under 2 minutes. We are sorry that you feel unhappy with the service and if you would like to discuss please call 01782 880140 where we will be happy to help

Oceniono na 5 z 5

Samantha saved the day

I called with a question about updating vehicles on my traders policy, I spoke to Samantha who talked me through everything on my app while I was on the phone with her. Very professional and I could tell that she was very good at her job because she answered all my questions Very quickly, I dont have to call often as my traders insurance runs smoothly but I always know they go above and beyond to help there customers.

17 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

568365

568365

Thank you Samantha for today, very good, helpful and efficient customer service. Answered everything and amended my details. Thank you 😊

13 lutego 2026
Opinia niezależna
Oceniono na 1 z 5

Stay well away…

How does one insurance company ge away with this. I had my insurance cancelled because of their negligence. Staff have attitude and when you speak back they hang up. I’d rather ride a bike then insure with them. Stay well away. Bunch of lies

2 lutego 2026
Opinia niezależna

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