My apologies for the delay in finally posting this but I’d just like to say thank you so much to the amazing Megan Evans Customer Reference Number - 575982 Megan literally saved my day and... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Do not take a motor trade policy with this company! My policy auto renewed and i rang up to cancel and they are are trying now to charge me their commission of £410 Absolute Scandal!!!
I called Ryan Stafford from One Insurance he always provides an outstanding service, very polite and helpful, always goes out of his way. Looks at ways to help solve complex problems. The man is a le... Zobacz więcej
Rob is an absolute legend, great personality fabulous, customer service skills and a pleasure to speak to. He made me feel at ease no pressure and resolved a couple of issues asap. Would hi... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Since One Sure was set up as an independently owned Insurance Broker’s back in 2005 we have become one of the fastest growing and indeed now one of the largest British, privately owned insurance broker’s in the UK. Our success has been achieved by embracing technology to help deliver a faster more efficient service to our customers but equally important it’s down to the comprehensive knowledge, professionalism and commitment of our staff that are all based here in the UK. We offer a range of insurance policies tailored to meet the needs of our customers. Our most popular lines are Car Insurance, Van Insurance, Motorbike Insurance, Scooter Insurance, Motor Trade Insurance and Home Insurance. We also have great rates on HGV Insurance.
Our 48-Hour Price Guarantee!
Found it cheaper elsewhere? We'll give you a 100% refund!
Dane kontaktowe
Spitfire House, 142-154 Congleton Road, Talke, ST7 1LX, Stoke on Trent
- 0800 912 0128
- info@onesureinsurance.co.uk
- onesureinsurance.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 54% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Policy amendments
Spoken with one sure today to make some amendments to my policy was speaking with advisor Thomas Carter who help me through the whole process.
absolutely amazing advisor spoken with him multiple times over the years and he is always so helpful and knowledgeable
5 ⭐ 🇬🇧
Help full
The lady who handled my call today, Rachel, who handled my call today was very polite, professional and easy to understand. Whilst i was on hold she also kept re-connecting to me to let me know what was happening. Rather than just leaving me on hold wondering what was happening. Please say thank you to Rachel for helping me.
Very helpful guy
Gave a call to chase up an update and Thomas carter was a star helped me get the refund. And adjust the policy with in 30 minutes something that I had been waiting for 2 days he managed to do it in 30 minutes very helpful
Thank
Hi spoke to Peter today at one sure was…
Hi spoke to Peter today at one sure was really helpful and got everything sorted for me couldn’t recommend more. Thanks again
Take my all details for motor trade…
Take my all details for motor trade insurance then they says will call me within 48 hours.no one call me . 5 days , i called they says still waiting and they will call me . Not helpful
Alex shaw help me in payments trouble
Alex shaw help me in payments trouble
He is helpfully n kind person very thanks 4 help
Provided support and good customer service
Today Mr Thomas Carter helped with an outstanding enquiry. He supported me and sorted my issue out, which I am very glad for and thankful. He has given me extraordinary support.
Overall company could be more precised and more communicating
Very helpful
I rung up and spoke to Tom Carter he was friendly, professional and extremely helpful took the time to explain how to input MID and double checked I understood it. He also when through the details of the policy.
Thank you Tom
Rachel was amazing
I must say I had to contact one sure today as I have had to finish work due to ill health, I connected to Rachel and what a lady, she was kind considerate and none judgemental, she had a lovely soft careing Manor about her, and very helpful, 5 star young lady
Rachel helped me out with my query
Rachel helped me out with my query. She was prompt and very helpful in resolving the issue. Great credit to the company.
One Sure are excellent
One Sure are excellent! They are straight to the point, accurate and nothing is too much trouble. Everything is explained and clear- from setting up to amending my policy. Any updates or suggestions are queried with me first so no hidden fees or surprises.
I’ve spoken to Advisor Tom Carter several times and he is amazing- always extremely polite, calm and respectful despite my numerous questions. He always goes the extra step to ensure I get the best out of my policy without adding unnecessary extras and costs!
This company takes your money then…
This company takes your money then comes up with every excuse not to insure the lorry i have never dealt with a company so crap at what they do. Take so long to answer the phone the customer service is crap. Please do not use them they will rip you off even if you answer every question truthfully say they will phone you back & never do

Odpowiedź od One Sure Insurance
Spoke to Mr Alex Shaw
Spoke to Mr Alex Shaw - call handler .
Fully understand my issue and swiftly resolved my problem.
Samantha saved the day
I called with a question about updating vehicles on my traders policy, I spoke to Samantha who talked me through everything on my app while I was on the phone with her. Very professional and I could tell that she was very good at her job because she answered all my questions Very quickly, I dont have to call often as my traders insurance runs smoothly but I always know they go above and beyond to help there customers.
568365
568365
Thank you Samantha for today, very good, helpful and efficient customer service. Answered everything and amended my details. Thank you 😊
I phoned to make some adjustments to my…
I phoned to make some adjustments to my policy this morning Rachel was very helpful and informative I will continue to use one sure for all my insurance needs
Hi I had one of best experiences with…
Hi I had one of best experiences with OneSure insurance got my Good on Transit Public and employer liability insurance at a very good price. Advisor was brilliant would recommend this company.
Kind regards
Your
Favourite
Stay well away…
How does one insurance company ge away with this. I had my insurance cancelled because of their negligence. Staff have attitude and when you speak back they hang up. I’d rather ride a bike then insure with them. Stay well away. Bunch of lies
I had a quote for van insurance and…
I had a quote for van insurance and the agent was Will Poyser and I have to say he was superb. He got me a great price after an initial shock quote. highly recommend one sure and Will in particular.
Samantha was great
Samantha was great
Really easy changing a vehicle on my policy
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







