Terrible quality and customer service rude. I bought a pair of slippers for my mum as a gift. She only wore them in the house a couple of days (on carpet!) and a chunk of sole came loose. The sole... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Although my slippers arrived 3 days later than advised, this was down to useless EVRI and therefore it wouldn't be fair to drop any stars. The slippers are wonderful. Cozy, good quality make. I part... Zobacz więcej
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Great product again. Ruined my last pair by not following instructions and washed them in the washing machine! Not my favourite colour combo but thats the chance you take with the lucky dip! comfortab... Zobacz więcej
Update- the company reached out to me and kindly provided a full refund. Wonderful customer service. It may be that the slippers I received were an anomaly in terms of quality, but still a little... Zobacz więcej
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Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Keep your feet warm in handmade sheepskin slippers available online at Onaie.com | Free UK standard delivery | Shop Sheepskin Moccasins
Dane kontaktowe
Zjednoczone Królestwo
- onaie.com
3,4
Średnia
905 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
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Inni użytkownicy przeglądali również
Made an order for slippers they just…
Made an order for slippers they just cancelled it with no explanation, what more can I say.
25 czerwca 2023
Opinia niezależna
Delivered Slippers are smaller and…
Delivered Slippers are smaller and tighter than standard size and ONAIE does not exchange them to a bigger size.
29 maja 2023
Lovely slippers
Bought leather, navy blue men’s slippers for myself. They are unisex in my view, very comfortable and not too ‘slipper- looking’.
24 maja 2023
I have bought slippers from onaie…
I have bought slippers from onaie before, so knew these would be good. Great prices and quality.
22 maja 2023
Looks and feels fab
Bought the large size even though I’m a size 12 . Fits perfect with a hoodie underneath.You can see and feel the quality. Love it
21 maja 2023
WONDERFUL WOOL. I ordered the gillet which arrived in…
I ordered the gillet which arrived in good time and is the most wonderful, light weight, snug item to wear. A bit like being cuddled by a lamb! My only criticism would be that the felted wool body, which is cut from one piece so no side seams, has a nylon/ polyester trim binding the edges.
10 maja 2023
Mules instead of full Slippers
Slippers were not what I wanted but service and refund were still excellent.
25 kwietnia 2023
I really like the gilet
I really like the gilet. It did come with some rubbish in the pockets - lego, receipts etc. Not really a problem, happy to wear second hand!
24 kwietnia 2023
Poor Experience
Ordered sheepskin slippers via Not on the Highstreet. Had an acknowledgement it had been accepted yet later that day received an email stating order cancelled with no reason why nor an apology. Poor service
28 kwietnia 2023
Opinia niezależna
Odpowiedź od onaie
Dear Customer,
We are sorry to hear that you had a poor experience with your recent order of sheepskin slippers via Not on the Highstreet. We understand how frustrating it can be to receive an email stating that your order has been cancelled without any explanation.
Please accept our sincerest apologies for any inconvenience caused. We take full responsibility for this mistake and we would like to assure you that we are doing everything we can to prevent this from happening in the future.
We would like to investigate this matter further and kindly ask that you provide us with your order details so we can look into this issue and provide you with an explanation for the cancellation. Additionally, we would like to offer you a discount on your next purchase with us as a gesture of our commitment to improving our service.
We appreciate your feedback and we will use it to improve our service in the future. We value your business and hope to have the opportunity to serve you again soon.
Kind regards,
Eve
Always fantastic!
I have bought from Onaie multiple times in the past, for myself and for gifts, and their quality never disappoints! I recommend their slippers to everyone and these new ones have been another smash hit
26 marca 2023
I love the mule slippers
I love the mule slippers! So far i have bought 3 of the mules and one of the slippers in various colours and my mum and cousin are big fans too. These a just so lovely and cosy and very pretty, in whatever colour they come in. They are so original and made by hand in the softest leather, with the sweetest fur on top and the hand stitching gives them a special touch. The sole is perfect for not leaving marks on my wood flooring. I keep Onaie on my mailing for whenever I am looking for presents.
20 marca 2023
Lovely winter items
It's my second year buying from this company. This year a have got lovely slippers for the whole family and a beautiful nordic reindeer wool gilet. Looking forward to use them. It is a really nice quality and wonderful colours.
27 lutego 2023
Bad timing
I love the slippers but the joy was reduced as a few hours later they were reduced by more than half.
They are very comfortable and so far are wearing well.
20 lutego 2023
Fantastic quality sheepskin slippers!
Fantastic quality sheepskin slippers, so comfortable, beautiful colours and quirky design!
After buying one pair for myself, I bought three more pairs as gifts.
Also, it feels good to support an independent business who are promoting traditional Polish folk heritage.
23 lutego 2023
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