Switched my Nina’s food because I could see she was slowing down and getting sluggish and honestly thought I was just age since she’s turning 12. I was always interested in Ollie and was able to make... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Excellent food, my dog loves it and he has lost weight without him struggling. Package always arrives perfectly fine and right at my door. The different flavors keep my dog happy and wanting to try mo... Zobacz więcej
When my pup came to me he was a picky eater. I wanted to feed him healthy food but cooking it myself quickly became overwhelming. I chose Ollie because of its ingredients and convenience. My dog loved... Zobacz więcej
I have always found Ollie's customer service (CS) folks easy to deal with. I haven't had many problems, and almost all were minor issues. No matter the problem, your CS reps are always professional, k... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Founded in 2016, Ollie believes dogs deserve to live the best life possible. That's why we’re on a mission to drive the dog wellbeing revolution through food, science, data and fresh thinking. Our recipes are developed by chefs, vets, and food scientists, and backed by vet nutritionists. We use data from hundreds of thousands of dogs to supercharge our innovation to deliver the best possible experience for you and your dog.
Dane kontaktowe
Stany Zjednoczone
- ollie.com
4,6
Doskonała
11 tys. recenzji
Odpowiada na 98% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Highly recommended
As a dog trainer, I recommend companies that have gained my trust. Ollie does that due to the quality of their products and excellent customer service.
19 maja 2026
Opinia niezależna
Odpowiedź od Ollie
We truly appreciate you taking the time to share this and for your thoughtful perspective as a dog trainer.
It means a great deal to us to hear that Ollie has earned your trust through both the quality of our food and the experience you’ve had with our customer service team. We know how important it is in your role to confidently recommend products, and we’re honored that Ollie is one of those choices for you.
Thank you for your support and for recommending us to others—it truly means a lot to our team and the dogs we serve.
My dog loves the food
My dog loves the food. He is 15 years old and is full of energy and healthy thanks to Ollie.
19 maja 2026
Opinia niezależna
Odpowiedź od Ollie
We’re so happy to hear this, and especially that your 15-year-old pup is thriving!
It means a lot to know he loves the food and that it’s helping him stay energetic and healthy. Stories like this are exactly why we do what we do, and we’re honored to be part of his routine.
Thank you for taking the time to share your experience—we truly appreciate it.
all was good
16 maja 2026
Opinia niezależna
Odpowiedź od Ollie
We’re so glad to hear everything has been good! Thank you for taking the time to share your experience—it means a lot to us. We truly appreciate your support and are happy to have you as part of the Ollie community.
My issue was resolved the first time…
My issue was resolved the first time quickly and without any hassles.
19 maja 2026
Opinia niezależna
Odpowiedź od Ollie
We’re so glad to hear that your issue was resolved quickly and without any hassle!
Thank you for taking the time to share your experience—we really appreciate your feedback and are happy we could help make things smooth for you.
Customer service rocks!
There are two companies who I have found to have outstanding customer service, Chewy and Ollie. Issues are handled immediately with professionalism, curiosity, and an attitude of 'the customer is always right.' After almost 3 years with no luck, I finally found a food my dog adores. I'm an Ollie customer for life!
18 maja 2026
Opinia niezależna
Odpowiedź od Ollie
We truly appreciate you taking the time to share this and for your kind words about your experience.
We’re so glad to hear that Ollie have stood out to you for their customer service, and especially that you’ve finally found a food your dog absolutely loves after such a long search. That means a lot to us.
Hearing that your pup is enjoying Ollie and that you feel confident as a long-term customer is exactly what we hope for. We’re honored to have you and your dog as part of the Ollie family, and we look forward to continuing to support you both.
Great Food, Great results!
I have always found Ollie's customer service (CS) folks easy to deal with. I haven't had many problems, and almost all were minor issues. No matter the problem, your CS reps are always professional, knowledgeable, and eager to help. I can't say enough about them, it's one of the reasons I stay with Ollie products. Oh yeah, the other big reason I stay with Ollie is the food, it's wonderful, and my 11-year-old boy LOVES it. Best of all, he is healthy, happy, and consistently has great & healthy visits with the veterinarian. Thank you Ollie!
18 maja 2026
Opinia niezależna
Odpowiedź od Ollie
We truly appreciate you taking the time to share such thoughtful feedback.
We’re so glad to hear that your experiences with our customer service team have consistently been positive, even when minor issues have come up. It means a lot to know our team has been able to support you with professionalism, knowledge, and care—that’s exactly what we strive for.
We’re also thrilled that your 11-year-old pup is loving the food and doing so well. Hearing that he’s healthy, happy, and having great veterinary visits is the best outcome we could hope for.
Thank you for being part of the Ollie family and for your continued trust and support—it truly means a lot to us.
The person Meganwho helped me
The person who helped me, Megan, was so helpful and understanding our picky pup. She was very informative. She's a really good customer service person.
18 maja 2026
Opinia niezależna
Odpowiedź od Ollie
We really appreciate you taking the time to share this feedback.
We’re so glad to hear Megan was helpful, understanding, and informative while working with you and your picky pup. We’ll be sure to share your kind words with her—recognition like this means a lot to our team.
Thank you again for your support and for being part of the Ollie family.
My pup absolutely loves Ollies food so…
My pup absolutely loves Ollies food so far, I’m so excited about it, she had gotten really picky about her food, but so far she loves this food.
15 maja 2026
Opinia niezależna
Odpowiedź od Ollie
We’re so happy to hear that your pup is enjoying Ollie!
It can be really tough when dogs get picky, so it’s great to know she’s excited about her meals again. Thank you for sharing this with us—we’re thrilled to be part of her routine and appreciate you trusting us with her nutrition.
Extremely Happy with Ollie!
Ollie has the best customer service! I am very pleased with choosing Ollie , my dogs love it! I do have one picky eater and he has never turned up his nose to Ollie, he looks forward to his meals now. I love that the food is Human Grade and excellent quality.
18 maja 2026
Opinia niezależna
Odpowiedź od Ollie
We really appreciate you taking the time to share this!
We’re so glad to hear you’ve had such a positive experience with Ollie’s customer service and that both of your dogs are enjoying their meals. It’s especially great to know your picky eater is now excited for mealtime—that’s always a big win.
We also appreciate you calling out the quality of the food. Thank you for choosing Ollie and for being part of our community—we’re happy to have you and your pups with us.
My dog and I loved Ollie, billing is a big problem
My dog and I loved Ollie. My problem is with their billing. I was charged twice. When I called to be sure I was getting only one order, they claimed they did not make the charges. After a lot of back and forth, never took responsibility for their billing issue. The food is expensive and a double bill for three days really hurts a budget. Planning to switch to Chewy, once I am certain no deliveries are coming from Ollie, since they have awesome customer service.
18 maja 2026
Opinia niezależna
Odpowiedź od Ollie
We’re really sorry to hear about your experience, especially since you and your dog enjoyed Ollie otherwise. This is definitely not the experience we want for any customer with an Ollie subscription.
We completely understand how frustrating and stressful it can be to see unexpected duplicate charges, particularly when it impacts your budget. That’s not something we take lightly.
I also see that you are already in communication with our team, and we want to assure you that we are fully committed to assisting you and resolving this for you as quickly and thoroughly as possible. We appreciate your patience while we work through this with you.
My puppy loved this food
My puppy loved this food. It was an easy transition for us.
16 maja 2026
Opinia niezależna
Odpowiedź od Ollie
We’re so happy to hear that your puppy loved the food!
It’s great that the transition was easy for both of you—that’s exactly what we hope for. Thank you for sharing your experience, and we’re glad to have you and your pup with us.
The portion size that was delivered to…
The portion size that was delivered to me made it easy for me to start the transitioning process to fresh food to give my dogs
15 maja 2026
Opinia niezależna
Odpowiedź od Ollie
We really appreciate you sharing this!
We’re so glad to hear that the portion sizes made it easy for you to start transitioning your dogs to fresh food. Making that switch can take some adjustment, so it’s great to know the process felt smooth for you and your pups.
Thank you for choosing Ollie—we’re happy to be part of their journey!
Great customer service
Great customer service. My 2 Pomeranians are very fussy. They are eating Ollie.
15 maja 2026
Opinia niezależna
Odpowiedź od Ollie
We really appreciate you taking the time to share this!
We’re so glad to hear you’ve had a great experience with our customer service and, most importantly, that your two Pomeranians are enjoying Ollie—even with their picky tastes. That’s always such a rewarding thing to hear.
Thank you for trusting us with their meals—we’re happy to have you and your pups with us!
If I could I would rate 10 stars
If I could I would rate 10 stars. This has been so great for my baby boy, he is a rescue with severe trauma of being hit by a car before the shelter got him. It had hurt his jaw and lost teeth so he struggled to eat. I decided that wet food was the best option but store bought wet food is gross and he really didn’t like it. So I took a chance on Ollie and he LOVES it so much!!!!
It’s so amazing to see the transformation just after the first month, he’s stronger and fitter and oh so happy and best of all he eats every bit of the food everytime. I wanted to wait til after the first month to rate and it’s the best ever. Even dealing with customer service was so great and never did I get frustrated . Ollie is my dogs food for life I’ll never switch it ever
15 maja 2026
Opinia niezależna
Odpowiedź od Ollie
We truly appreciate you taking the time to share this—thank you for such a thoughtful review.
We’re so sorry your pup went through such a difficult start in life, but it’s incredibly heartwarming to hear how far he’s come and that Ollie has been a positive part of his journey. Knowing he’s now eating comfortably, gaining strength, and enjoying his meals every time is exactly what we hope for.
We’re also really glad to hear your experience with our customer service has been smooth and supportive throughout. Thank you for trusting us with his nutrition and for sharing his progress after the first month—it means a lot to our whole team.
Their dog food caused my dog to get pancreatitis
Their dog food caused my dog to get pancreatitis. Look it up. It’s a common theme with their food. They don’t disclose. In the process of getting the food lab tested by the vet and looking for an attorney to file a class action lawsuit for negligence. How can a dog food company provide food that makes dogs so ill it causes pancreatitis. No disclaimer or disclosures that their food will make your dog so sick you have to take them to a vet. Don't spend a dollar with Ollie, make them go bankrupt for poor business practices. Dear Free market capitalism, do your thing and put this horrible company out of business. They don’t deserve to feed animals, they can’t respect yours or care for them, they would rather make this sick with poor food
15 maja 2026
Opinia niezależna
Odpowiedź od Ollie
We are so sorry to hear that your pup was recently so sick and diagnosed with pancreatitis! As fellow pup parents and pet lovers, we know how deeply stressful and scary it is when a beloved pet is sick. Please know our thoughts are with you and your pup and we hope your pup feels better soon!
We want to assure you that the safety and wellbeing of the dogs we feed is our highest priority. At Ollie we take great pride in our science-based approach, ensuring our recipes follow AAFCO, WSAVA and NRC guidelines. Our formulations are developed alongside board-certified veterinary nutritionists and undergo rigorous laboratory testing to ensure they are complete and balanced for all life stages per AAFCO standards. To view our AAFCO feeding trials and case studies, please visit: https://www.ollie.com/science/
While our recipes are AAFCO-compliant and designed for dogs in all life stages, we recognize that every pup is an individual. Our recipes are not specialized prescription diets, and because every dog’s needs are unique - especially regarding fat sensitivities - we always advocate for involving your veterinarian in any nutritional changes. A vet’s oversight is essential to any dietary transition; to support this, we make the nutritional information for each recipe available online and prioritize transparency by providing our Full Nutritional Analysis on our website for you to review with your vet before changing your pup’s diet. You can visit this page to learn more: https://www.myollie.com/nutrition-facts/
We want to support you however we can. If you are open to discussing your pup's illness further or would like more information, please reach out to our dedicated Dog Health and Safety Team directly at caninecare@ollie.com so we can prioritize your case immediately.
I have two chihuahuas that can be picky…
I have two chihuahuas that can be picky but this food made them lick their bowls clean
14 maja 2026
Opinia niezależna
Odpowiedź od Ollie
We really appreciate you sharing this!
We’re so happy to hear that your two Chihuahuas are enjoying Ollie—even with their picky tendencies. Knowing they’re licking their bowls clean is always one of the best compliments we can get.
Thank you for trusting us with their meals—we’re glad to have you and your pups with us!
Real humans providing customer service…
Real humans providing customer service is always a huge bonus these days! You can tell the people who work here are real dog lovers and are passionate about what they do. I haven’t received my food yet, but I am super excited!
14 maja 2026
Opinia niezależna
Odpowiedź od Ollie
We really appreciate you taking the time to share this!
We’re so glad to hear that our customer service has stood out to you—that means a lot to our team. You’re absolutely right, we’re all real dog lovers here, and we truly care about helping pets and their people have a great experience.
We’re also excited for you to receive your first order! We hope your pup loves it as much as we love making it. Please don’t hesitate to reach out if you need anything along the way—we’re here to help.
Our toothless senior chi loves Ollie!
Our senior chi loves Ollie!! Ollie was lightning fast to fix a delivery we had an issue with.
13 maja 2026
Opinia niezależna
Odpowiedź od Ollie
We really appreciate you taking the time to share this!
We’re so happy to hear your senior Chihuahua loves Ollie, and that we were able to quickly resolve the delivery issue for you. Providing fast, helpful support when things come up is really important to us, so it’s great to know that came through in your experience.
Thank you for trusting us with your pup’s meals—we’re glad to have you both with us!
The delivery was excellent
The delivery was excellent; They left the box 📦 on the chair under the porch overhang, as instructed. The food was excellent and Maui is doing well on the food. Thank you 😊
30 kwietnia 2026
Opinia niezależna
Odpowiedź od Ollie
We really appreciate you taking the time to share this!
We’re so glad to hear the delivery went smoothly and was placed exactly where you requested. It’s also wonderful to know Maui is enjoying the food and doing well on it—that’s exactly what we hope for.
Thank you for your kind words and for trusting us with Maui’s meals 😊
Be Aware of the Risks
My dogs loved Ollie. The problems? I was spending nearly $600 for two medium sized dogs. That is the reason I cancelled the subscription. I was due to receive one more delivery and when I did I promptly put the packets in the deep freezer. Suddenly, my dogs both began to experience digestive issues. They were throwing up and had diarrhea. Yesterday when I came home they were lethargic and uninterested in my arrival (never happens). They had to get up in the middle of the night to go outside and didn’t quite make it a few hours later and went inside. I changed the food back to their other brand that I happened to have on hand for the morning meal and I came home to excited, playful pups! I will be giving them their kibble mixed with homemade dog food from here on out.
13 maja 2026
Opinia niezależna
Odpowiedź od Ollie
We’re so sorry to hear about your pups’ experience, and we can absolutely understand how concerning and upsetting it must have been to see them feeling unwell.
The health and safety of pets is extremely important to us, and we would truly appreciate the opportunity to learn more about what happened so our team can properly investigate the food and assist you further. We’d also love the chance to make this right if possible.
Please reach out directly to our customer care team with your account information and any additional details you may have regarding the meals your pups were eating. Our team would be more than happy to take a closer look and support you through this.
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