I didn’t realize I had ordered the face cream twice until I saw the shipping confirmation/receipt the next morning. I wrote in, wanting to cancel one of the 3 jar orders. Arti understood me completel... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I received a confirmation email confirming my purchase of an Olavita produce. To my dismay, it was not the product I expected so I contacted the seller. In minutes, I received a reassuring email... Zobacz więcej
Reakcja na opinię
I have very sensitive skin and have to watch what creams I apply, I perceived for 2 weeks but it made my skin itch, unhappy to apply any more obviously the item does not suit me. Perhaps it is my age... Zobacz więcej
Reakcja na opinię
Arti to the rescue....I had inadvertently signed up for a subscription, instead of the one off treat to myself. Unbeknownst until I got an email informing me of an order on the way!! The prompt and g... Zobacz więcej
Reakcja na opinię
4,2
Dobra
252 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Excellent customer service!!!
One simple call was all it took for me to cancel my subscription. No questions, no pushing, just simple response with understanding. The product is great and so is the service. Don’t hesitate to deal with Olavita at all.
15 sierpnia 2026
Opinia niezależna
Odpowiedź od Olavitaskin
Hi Angel,
Thank you for such a wonderful review! We're especially pleased to hear that your cancellation was handled simply, respectfully, and without any pressure. And we're thrilled that you're enjoying the product as well! Your recommendation means a great deal to us.
Warm regards,
The Olavita Team
Even Cancelling Subscription, Customer Service was Exceptional
While my experience was to cancel my subscription the Customer Care team handled my request promptly and professionally.
15 sierpnia 2026
Opinia niezależna
Odpowiedź od Olavitaskin
Hi Shari,
Thank you for your thoughtful feedback! We're glad our Customer Care Team was able to handle your request promptly and professionally. We always want customers to feel respected and supported, whatever their request may be.
Warm regards,
The Olavita Team
Customer service is outstanding
Customer service is outstanding! They quickly resolved an issue in a friendly and professional manner. Their products have high ratings too.
15 sierpnia 2026
Opinia niezależna
Odpowiedź od Olavitaskin
Hi Martha,
Thank you so much for your wonderful feedback! We're delighted that our team was able to resolve your issue quickly and provide the friendly, professional support you deserve. We also appreciate your kind words about our products!
Warm regards,
The Olavita Team
AMAZING & Personable Customer Service
Mark and the team provided such fast and friendly services and were able to assist immediately with my queries!
13 sierpnia 2026
Opinia niezależna
Odpowiedź od Olavitaskin
Hi Mariam,
Thank you for your fantastic review! We're so pleased to hear that Mark and the team were able to assist you quickly and provide the friendly service we strive for. We'll be sure to pass along your kind words!
Warm regards,
The Olavita Team
Email response…
The response to my email were quick and resolved my concerns
13 sierpnia 2026
Opinia niezależna
Odpowiedź od Olavitaskin
Hi Sharon,
Thank you for your kind feedback! We're delighted to hear that our team responded quickly and was able to resolve your concerns. Providing efficient and helpful support is always our priority.
Warm regards,
The Olavita Team
Angela was responsive and professional!
Angela was responsive and professional!
She was timely, courteous, and considerate! I recommend her for all of your customer interactions! She exceeded my expectations ! Thank you!
12 sierpnia 2026
Opinia niezależna
Odpowiedź od Olavitaskin
Hi J.A. Williams,
Thank you so much for your wonderful feedback! We're delighted to hear that Angela was responsive, professional, and attentive throughout your interaction.
We'll be sure to share your kind words with Angela. Thank you for recognizing her efforts and for recommending her!
Warm regards,
The Olavita Team
When my products were delivered to the…
When my products were delivered to the wrong address by the local company, my items were lost. I contacted Olavita they were extremly helpful. When they could not find the lost goods they replaced them. Very kind helpful assitance and great communication. Absolutely would reccomend Olvita. Great customer service
20 lipca 2026
Opinia niezależna
Odpowiedź od Olavitaskin
Hi Carol,
Thank you so much for your wonderful feedback! 💛
We're sorry your package was delivered to the wrong address, but we're very glad our team was able to step in, investigate the issue, and make sure you received a replacement.
We're especially happy to hear that you found our communication kind and helpful. Thank you for recommending Olavita and for recognizing our customer service team!
Warm regards,
The Olavita Team
Customer care
Arti was courteous and very helpful the customer care is great
11 sierpnia 2026
Opinia niezależna
Odpowiedź od Olavitaskin
Hi Crystal,
Thank you for your kind words! 💛
We're so glad to hear that Arti was courteous and helpful and that you had a great experience with our customer care.
We'll be sure to share your feedback with Arti — it means a lot to our team!
Warm regards,
The Olavita Team
Odpowiedź od Olavitaskin
Hi Wendy,
Thank you so much for the 5-star feedback! 💛
We're delighted to hear that our team was courteous, easy to talk to, and helpful. Creating a friendly and comfortable support experience is exactly what we aim for.
We truly appreciate you taking the time to recognize our team!
Warm regards,
The Olavita Team
Olavita with Mark’s assistance …
Olavita with Mark’s assistance arranged for a gift for me which is greatly appreciated his support is above and beyond my expectations. So thank you Mark.
12 sierpnia 2026
Opinia niezależna
Odpowiedź od Olavitaskin
Hi Liv,
Thank you so much for your lovely feedback! 💛
We're delighted to hear that Mark was able to assist you and arrange the gift for you. It's wonderful to know that his support went above and beyond your expectations.
We'll be sure to share your kind words with Mark — we're sure he'll be very happy to hear them!
Warm regards,
The Olavita Team
I couldnt use the face solution and…
I couldnt use the face solution and asked how to return and they offered me money back and didnt need to return.. so amazing ! I didnt get full refund but that is okay better than packing and having to go to post office or carrier to send back plus shipping charges
11 sierpnia 2026
Opinia niezależna
Odpowiedź od Olavitaskin
Hi Jocelyn,
Thank you for sharing your experience! 💛
We're glad our team was able to offer you a convenient solution without the hassle of packing and shipping the product back. We always want to make resolving an issue as simple and stress-free as possible.
We truly appreciate your understanding and kind words!
Warm regards,
The Olavita Team
Odpowiedź od Olavitaskin
Hi Carmen,
Thank you for your feedback! 💛
We're glad our team was able to get back to you quickly. Providing fast and helpful support is something we really value.
Thank you for choosing Olavita and for taking the time to share your experience!
Warm regards,
The Olavita Team
They appeared to be honest in their…
They appeared to be honest in their efforts.
7 sierpnia 2026
Opinia niezależna
Odpowiedź od Olavitaskin
Hi Diane,
Thank you for taking the time to share your feedback. 💛
We're glad our team came across as honest and genuine in their efforts to assist you. We truly appreciate your trust and the opportunity to support you.
Warm regards,
The Olavita Team
great customer service
great customer service quick response time extremely helpful thanks
10 sierpnia 2026
Opinia niezależna
Odpowiedź od Olavitaskin
Hi Robin,
Thank you for your kind feedback! 💛
We're so glad to hear you received a quick response and found our team helpful. Providing fast, friendly, and effective support is something we truly care about.
We really appreciate you taking the time to share your experience!
Warm regards,
The Olavita Team
Non sono onesti
Non sono onesti. Rifiutano l'annullamento degli ordini dopo soli 5 minuti con la scusa che....l'ordine è già partito!!! Nemmeno Superman era tanto veloce!!!! Una vergogna. Non acquistate nulla da loro. Ci sono ditte e laboratori molto più onesti.
11 sierpnia 2026
Opinia niezależna
Odpowiedź od Olavitaskin
Hi Paola,
We're sorry to hear about your frustration.
We'd be happy to look into this for you, but unfortunately, we cannot locate any order information associated with your review. Olavita currently serves customers in the U.S. market, so we'd also like to make sure we're looking at the correct order and customer information.
If you believe this review relates to an Olavita order, please contact our support team with your order number and the email address used at checkout so we can investigate and assist you directly.
We'd appreciate the opportunity to clarify what happened.
Warm regards,
The Olavita Team
Questions answered very quickly
Questions answered very quickly and put my mind at ease
11 sierpnia 2026
Opinia niezależna
Odpowiedź od Olavitaskin
Hi Mrs. Cameron,
Thank you for your kind feedback! 💛
We're delighted to hear that our team was able to answer your questions quickly and put your mind at ease. Providing fast, reassuring support is exactly what we strive for.
Thank you for choosing Olavita and for taking the time to share your experience!
Warm regards,
The Olavita Team
The product is good and I will be using…
The product is good and I will be using the product to the end.
28 lipca 2026
Opinia niezależna
Odpowiedź od Olavitaskin
Hi Tammy,
Thank you for sharing your feedback! 💛
We're so glad to hear you're enjoying the product and plan to continue using it. We hope you have a great experience with it throughout your routine!
Thank you for choosing Olavita and for taking the time to leave a review.
Warm regards,
The Olavita Team
People who care
I was in between credit cards & there was a duplicate charge. I disputed it & it was refunded. Then I sent an email the Next Day to please allow me to buy the Intensive eye cream w/ the special offer. OLAVITA was kind enough to let me do it.
7 sierpnia 2026
Opinia niezależna
Odpowiedź od Olavitaskin
Hi Michele,
Thank you so much for sharing your experience! 💛
We're so glad our team was able to help sort everything out and make it possible for you to take advantage of the Intense Eye Revive special offer. We always want to make sure our customers feel heard and supported, especially when something unexpected comes up.
Thank you for giving Olavita a chance and for taking the time to recognize our team. We truly appreciate it!
Warm regards,
The Olavita Team
Support
I had a query. When I paid and ordered my product, the website had a warning that I must watch a video and not refresh or get out of it as I may be double charged, the video was lengthy and I got out of it and then didn't receive a confirmation of my order. Then I thought it must of been a scam, I contacted their office, and within an hour I had a response and confirmation of my order.
9 sierpnia 2026
Opinia niezależna
Odpowiedź od Olavitaskin
Hi Karen,
Thank you for sharing your experience with us! 💛
We're glad our team was able to respond quickly, confirm your order, and reassure you when you weren't sure whether your purchase had gone through.
We understand how concerning it can be not to receive an order confirmation right away, and we're pleased we could clear everything up for you within the hour.
Thank you for choosing Olavita, and please don't hesitate to reach out if you ever need anything else!
Warm regards,
The Olavita Team
I was unlucky with the outcome.
I have very sensitive skin and have to watch what creams I apply, I perceived for 2 weeks but it made my skin itch, unhappy to apply any more obviously the item does not suit me. Perhaps it is my age being 78 and my skin being thinner .
21 lipca 2026
Opinia niezależna
Odpowiedź od Olavitaskin
Hi Lucy,
We're very sorry to hear that the product wasn't suitable for your sensitive skin and caused discomfort. We completely understand why you decided to stop using it, and your comfort and wellbeing always come first.
We've reached out to you by email so we can assist you directly and make sure your concerns are properly addressed. We hope we're able to make this experience a little easier for you.
Thank you for taking the time to share your honest feedback, Lucy. 💛
Warm regards,
The Olavita Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.