During making my order, an error was made, and I ended up with two massagers on order! I didn't want but one, so I reached out to customer service. Omar was very helpful in correcting the error, and... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Omar made my experience great! Upon the arrival of my two Three in One Massagers it appeared I rec'd two left foot units since I could not fit one unit on the outside of my ankle as I did on the other... Zobacz więcej
Reakcja na opinię
Rejuvacare is a scam, It is an online marketing company, not a health care provider. The 90 day 100% return policy is designed so that can keep much of the unwary customers money. Avoid like the plagu... Zobacz więcej
Reakcja na opinię
I was so impressed with the help I received from a customer service representative named Maria. I had questions about billing and she quickly responded and made sure that all my concerns were addres... Zobacz więcej
Reakcja na opinię
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 98% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Exceptional customer service.
There were many conversations (through email) on various levels and during that time, I had a family emergency that required my return of the product. During that whole process, your team was both professional and very kind. In this day and age where most often customer service is a thing of the past, your team outdid themselves and I would gladly recommend them at any time.

Odpowiedź od Offer Rejuvacare
The ability to explain our experience
The ability to explain our experience, (good or bad) and have it resolved in a professional manner.

Odpowiedź od Offer Rejuvacare
Customer Service Rep Weinard Cruz was…excellent
Customer Service Rep Weinard Cruz was great. He answered my questions promptly and was very courteous and thorough. His assistance prompted me to purchase the back brace/massager. I have had it for 3 days and so far I have been very pleased with the relief I get from my back pain.
Thank you Weinard!!!
Sincerely,
Barbara K.

Odpowiedź od Offer Rejuvacare
Bernadetha and Javier
Bernadetha. And Javier were very very helpful with my return and refund request. Thank you very much.

Odpowiedź od Offer Rejuvacare
Daniela listened to my issue and made…
Daniela listened to my issue and made everything right! She was a joy to deal with!

Odpowiedź od Offer Rejuvacare
Red light question
Needed some info on the effectiveness of the red light therapy through clothing. Weinard was very fast and extremely helpful. Tried the belt twice yesterday and seemed to get some relief. Will try again for awhile and see how it works.

Odpowiedź od Offer Rejuvacare
After placing an order then deciding to… "update."
After placing an order then deciding to "update" the order, a problem was encountered in the billing amount. It unfortunately triggered a warning from my bank. Mike originally was helping me via email but since it was past his working hours, he turned over the case to Daniela. She helped me by cancelling the original order so I could place a new order the next morning with a direct call to Customer Service. I appreciate both Daniela's and Mike's kind patience and assistance. I look forward to using the Foot Renew with Red Light Therapy. So far Rejuvacare's customer service is very considerate.

Odpowiedź od Offer Rejuvacare
Sebastian was awesome he resolved my…
Sebastian was awesome he resolved my issue immediately

Odpowiedź od Offer Rejuvacare
Customer Concern
Omar and Wienard were 2 of your Associates who quickly took the time to hear my concerns, come up with a fair solution and they were able to close out my request within a couple of hours of me sending your Company my issue.Very Professional and great follow up and Communication from two of your Team Members.. Thank You George

Odpowiedź od Offer Rejuvacare
Thank you to Belle in customer service…
Thank you to Belle in customer service for your quick and helpful assistance!

Odpowiedź od Offer Rejuvacare
We had a problem with our initial order…
We had a problem with our initial order and needed to cancel it immediately. Daniela in customer service was very helpful and my problem was solved quickly with a full refund. Excellent customer service!!

Odpowiedź od Offer Rejuvacare
Daniela's prompt response and taking…
Daniela's prompt response and taking care of my issue was a big relief. I was very stressed as I had been traveling and was upset seeing a charge that wasn't easy for me to understand. She was prompt, efficient and solved my situation.
Daniela's professional attentiveness creates loyal customers!

Odpowiedź od Offer Rejuvacare
Returned a back brace that did nit work.
I ordered a back brace that had a heating/vibrating unit in it. Even though I charged it with the cord provided, and the lights came on it did not heat up nor did it vibrate.. I contacted Support right away to request a return. Sherwin was very helpful. Everything went smoothly. Daniella helped with my initial inquiry.I’ll let you know if I don’t receive the refund..
Pat Davis

Odpowiedź od Offer Rejuvacare
Great customer service
This company and Sherwin in particular went above and beyond to help me with a problem and made everything right when it could have been a mess. Thank you

Odpowiedź od Offer Rejuvacare
Sherwin was very professional and…
Sherwin was very professional and explained how the &249 was in ADDITION to the $99. If I had realized that I wouldn’t have ordered the red light version. I was given a 25% discount to continue with the order. Very kind.

Odpowiedź od Offer Rejuvacare
There was a misunderstanding regards to…
There was a misunderstanding regards to membership and RejuvaCare resolved to our satisfaction....what more can you ask for? They really care about each and every customer.
Jeff

Odpowiedź od Offer Rejuvacare
Danelia was very professional and helpful
Daniela was very helpful in canceling an order I had placed by mistake. Received a full refund immediately. She was very responsive and professional. Thank you

Odpowiedź od Offer Rejuvacare
Freecash Rale money site and big offer🤑
Freecash Rale money site and big offer🤑

Odpowiedź od Offer Rejuvacare
Ordered 2 lumber wraps
Ordered 2 lumber wraps, immediately called, less than 5 minutes and wanted to change to only one. Was told I could not. They were already shipped. Impossible! Received the 2 a week 1/2 later. Called to return one, said I couldn’t because I had to try for 30 days. It didn’t matter that I had received 2. I am currently consulting with atty for predatory marketing to desperate consumers

Odpowiedź od Offer Rejuvacare
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







