During making my order, an error was made, and I ended up with two massagers on order! I didn't want but one, so I reached out to customer service. Omar was very helpful in correcting the error, and... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Omar made my experience great! Upon the arrival of my two Three in One Massagers it appeared I rec'd two left foot units since I could not fit one unit on the outside of my ankle as I did on the other... Zobacz więcej
Reakcja na opinię
Rejuvacare is a scam, It is an online marketing company, not a health care provider. The 90 day 100% return policy is designed so that can keep much of the unwary customers money. Avoid like the plagu... Zobacz więcej
Reakcja na opinię
I was so impressed with the help I received from a customer service representative named Maria. I had questions about billing and she quickly responded and made sure that all my concerns were addres... Zobacz więcej
Reakcja na opinię
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 98% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Omar served me well!
During making my order, an error was made, and I ended up with two massagers on order! I didn't want but one, so I reached out to customer service. Omar was very helpful in correcting the error, and I am happy with the result of his efforts. He was prompt with his reply and solved the problem for me. He is an asset to your customer service department!
The brochure covering the all-access…
The brochure covering the all-access feature was missing from my shipment. I am extremely grateful to Andres for resolving the mystery of additional charges suddenly being incurred by me and entirely dispensing with them.
Sincerely,
Jean W.
I was fully satisfied with how Belle…
I was fully satisfied with how Belle handled my complaint
Impeccable Customer Support
I order the Lumbar Support Belt and when received I read that it could not be used with a pacemaker. I contacted Customer Support that day and with-in an hour I had a response from jake advising me that a Senior member of their team would follow-up. Over the next few days the refund information received and thank you! I want to express my appreciation to all of the Customer Support Representatives who handled this. The sincerity, courtesy and promptness of responses from Jake, Roberths, Javier, Sebastian and Omar has been remarkable. Also, this item came with a RejuvaCare Membership that I did not need and they canceled my membership and refunded my payment promptly.

Odpowiedź od Offer Rejuvacare
Great customer service and response…
Great customer service and response time. Clear communication and easy to follow timelines regarding order confirmation, shipment, delivery, and follow-up questions.

Odpowiedź od Offer Rejuvacare
Have Two Left Feet?
Omar made my experience great! Upon the arrival of my two Three in One Massagers it appeared I rec'd two left foot units since I could not fit one unit on the outside of my ankle as I did on the other ankle. I contact Rejuvacare and heard from Omar very next day. He addressed my issue with a request of a photograph of my mismatch. I was pleased to do. Shortly thereafter he replied with a video that instructed me in the proper fit. During the email exchanges, Omar projected a genuine concern for my satisfaction with a sincere caring tone. This was evident all the more by his follow up offering continuing support to see I got the benefit of the massager that I have.

Odpowiedź od Offer Rejuvacare
I appreciate the help Omar Medina gave…
I appreciate the help Omar Medina gave me to find an account that was charging 49.00 a month on my Visa I had no idea what it was for or who started the account I was not receiving texts notifications about payments or merchandise sent I had tried calling but all I got was an AI response So I tried email and after some emails Omar started to check into this issue and finally got this resolved Thank you Cheryl Cottam

Odpowiedź od Offer Rejuvacare
Great customer service
I was so impressed with the help I received from a customer service representative named Maria.
I had questions about billing and she quickly responded and made sure that all my concerns were addressed.
I was satisfied that she really heard me and wanted to reassure me that my request for help was important and would be taken care of. Great customer service!

Odpowiedź od Offer Rejuvacare
My shipment
I’m not sure what happened to the shipped product, either it was my fault or business fault but when i called in Johnny in customer service handled it all in the most pleasant manner , best customer service i have ever recieved.

Odpowiedź od Offer Rejuvacare
I think, from my experience, that people should know how caring your customer service staff is to make sure everything goes right and if there is a snafu, how quickly they work to correct it.
My experience was great in the ordering of the product to tracking the package. I had made a significant mistake on the address for delivery. When I tracked the package, I found that my mistake was where the package was to be delivered. There was no such address. I quickly sent a note to correct the address, not knowing whether it would be received. However, Daniela in Customer Support responded that she corrected the address on the replacement shipment that she put together and sent at no extra cost. That is Customer Support!! It gives me the confidence that the product will be as effective and of the same quality as the customer staff!!

Odpowiedź od Offer Rejuvacare
Rejuvacare is a scam company!
Rejuvacare is a scam, It is an online marketing company, not a health care provider. The 90 day 100% return policy is designed so that can keep much of the unwary customers money. Avoid like the plague.

Odpowiedź od Offer Rejuvacare
Maira Vargas is a valuable asset to…
Maira Vargas is a valuable asset to your great company. My thanks

Odpowiedź od Offer Rejuvacare
My request to return the product
My request to return the product I bought was taken care of by Omar with success. He kept me informed every step of the way which I greatly appreciated. Thanks Omar!
Judy Dunn

Odpowiedź od Offer Rejuvacare
When I called about a refund on the…
When I called about a refund on the Company's product I figured on a roller coaster ride trying to get this transaction accomplished. Now I talked to Maria and was totally supprised how helpful she was. She gave me all the info. I needed to get the paperwork handled and
she made sure my refund was in process of being forwarded to me. Greatest support staff ever!

Odpowiedź od Offer Rejuvacare
Omar Medina
Omar Medina, Customer Support, at RejuvaCare has made my day. Omar responded to my email in a timely manner and explained away any issues I had receiving my delivery from R/C. Omar was polite attentive and knowledgeable. He is genuinely a credit to the R/C product and company. Thank you Omar and RejuvaCare, Joseph Frombach

Odpowiedź od Offer Rejuvacare
The product was not what was promised
The product was not what was promised. It took several emails and conversations to get my full refund. Finally, I did get that refund. Why make it so difficult? Better question: why make such a poorly crafted back massage device? And why promise relief that doesn’t come? So very disappointing. Won’t ever buy anything else from your company.

Odpowiedź od Offer Rejuvacare
Great customer service. Maira was very helpful .
Great customer service. Maira was very helpful in getting my re

Odpowiedź od Offer Rejuvacare
Try it, you'll like it
I bought the back massager and I used it 1-2 times each day. It helped with my low back pain. In addition, the company stands behind its product, as when I had an issue, they responded quickly and fairly.

Odpowiedź od Offer Rejuvacare
Felt Fooled
Watched the first pitch for the shoulder wrap. Thought it was good so I
Ordered it. THEN along came a doctor telling me that I really needed the nano additional piece . It was long and I thought a pitch for spending more money. Why not combine both things at the beginning and give a price for both?
I felt I was mislead! So I didnt want anything at all to do with yout product. Felt you couldn’t be trusted. Your marketing has a basic flaw, otherwise I probably would have purchased both up front. Felt I was being cheated somehow.
If the original shoulder cuff wasn’t very useful why not combine them ? I felt fooled. Carole Hess

Odpowiedź od Offer Rejuvacare
Professional experience well done
Representative Weingard sufficient, courteous, and informative

Odpowiedź od Offer Rejuvacare
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







