During making my order, an error was made, and I ended up with two massagers on order! I didn't want but one, so I reached out to customer service. Omar was very helpful in correcting the error, and... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Omar made my experience great! Upon the arrival of my two Three in One Massagers it appeared I rec'd two left foot units since I could not fit one unit on the outside of my ankle as I did on the other... Zobacz więcej
Reakcja na opinię
Rejuvacare is a scam, It is an online marketing company, not a health care provider. The 90 day 100% return policy is designed so that can keep much of the unwary customers money. Avoid like the plagu... Zobacz więcej
Reakcja na opinię
I was so impressed with the help I received from a customer service representative named Maria. I had questions about billing and she quickly responded and made sure that all my concerns were addres... Zobacz więcej
Reakcja na opinię
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 98% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Sherwin and the team at customer…
Sherwin and the team at customer service responded to my issue very quickly and not only that but they resolved my issue quickly. I couldn't be happier with the way they handed my issue!!!!

Odpowiedź od Offer Rejuvacare
My questions were answered promptly and…
My questions were answered promptly and Daniela was a very pleasant and informed person to deal with.

Odpowiedź od Offer Rejuvacare
I was impressed by how quickly Daniela…
I was impressed by how quickly Daniela responded to my complaint.
She was courteous, professional, and settled the issue to my satisfaction within minutes. Keep up the good work Daniela!

Odpowiedź od Offer Rejuvacare
A very good job addressing any issues…
A very good job addressing any issues directly and to completion.

Odpowiedź od Offer Rejuvacare
Omar was amazing and really quick in…
Omar was amazing and really quick in resolving my issue

Odpowiedź od Offer Rejuvacare
A mistaken order was handled quickly…
A mistaken order was handled quickly and professionally by Weinard. This could have dragged out but because of Weinard it didn't and i am very appreciative. Thanks again Weinard!

Odpowiedź od Offer Rejuvacare
sebastian
hi just a quick thank you to sebastian at rejuvacare for with my enquiry and the great outcome
many thanks dave

Odpowiedź od Offer Rejuvacare
From Outrageous to Outstanding
I thought I had purchased a new product for a major discount because it was yet to come on the retail market. When I finally received the invoice, I saw that I was charged the full retail price. I emailed customer service and was told that I could get a refund of 25% but that still shy of $172 difference between the discount price and the retail price. I declined and then I received an email saying that they would cancel my order and give me the full refund.

Odpowiedź od Offer Rejuvacare
Customer service
I had an unauthorized transaction on my account. I reached out to customer service. After several emails the problem was resolved. To Daniella: Thank you for clarifying that the money will be coming back to me. I appreciate all your prompt communication regarding this charge. You deserve an A+ for communication!

Odpowiedź od Offer Rejuvacare
Excellent product and excellent service
Excellent product and excellent service. Especially very helpful was Daniela. I recommend highly!

Odpowiedź od Offer Rejuvacare
I was panicked when I found out the…
I was panicked when I found out the shipping ready email which I didnt order. And immediately called while emaled to support team but it looks spam and no response . But suddenly someone called back and I told him I didnt order that item he said I need to wait until morning . And I just emailed to support team about this situation to make sure I tried to cancel that item. And early in the morning , I found out they already shipped items. Oh my, I tried to call that person but it blocked several times. But I tried several times and after 9 someone else got it. And explained it and she tried to help me and finally saying it refunded and no need to return it. And after a while the support team reached out to me , she ( Daniela ) responded with nice manner . She made relief with future concern about another problem occurring ( unexpected ordering or continuing another extracting money ) , making sure my subscription was cancelled and sending out the receipt. And showing best manner to help me other problem. And I said I want to return the original pack but it looks so hard to return it. And she offered to refund me 25 % of original order and I can keep it. But I suggest 30% . She immediately refunded it.
Its better than nothing for me. I gave up for returning it. So.. finally I got relieved from yesterday night 's nightmare. ^^ Thanks all your help and service I got.

Odpowiedź od Offer Rejuvacare
Great timely stress free service.
After being disappointed with a charging issue on the unit after experiencing support and pain relief for 3 months, Omar and Bernadeth have quickly corresponded and agreed to provide me a free delivery replacement at no cost to me. I appreciate this service very much and look forward to receiving the functioning one and having further pain relief for my sciatica.

Odpowiedź od Offer Rejuvacare
I was not sure if I wanted the massage belt
I was not sure if I wanted the massage belt, and after exchanging several emails with Omar he helped me make the decision. He is truly professional, not pushy and very good communicator, explained how the belt work. I agree to purchase one and see if this help my lower back. RejuvaCare can be proud that Omar is your representative

Odpowiedź od Offer Rejuvacare
Low quality and unauthorised charge.
The shoulder massager I bought does not fit properly the strap is too short.
They then took subscription money 49 USD from my card without my permission. I reported to my banks fraud division. Do not let them save your card details.

Odpowiedź od Offer Rejuvacare
Rejuva Care support
The company, Omar, helped me immediately to stop sending e-mails.

Odpowiedź od Offer Rejuvacare
Omar & Sherwin were very responsive and…
Omar & Sherwin were very responsive and timely in retuning my product. Appreciated the personal support.

Odpowiedź od Offer Rejuvacare
Product is a piece of junk
Product is a piece of junk. My bad for falling for hard sell but I had hope it would relieve some of my back pain. Avoid at all costs.

Odpowiedź od Offer Rejuvacare
My experience was fantastic
My experience was fantastic! Sherwin was extremely knowledgeable and helpful with my issue and with his guidance, I was able to resolve my issue in a couple of minutes!

Odpowiedź od Offer Rejuvacare
I had a problem with an order & they FIXED It !!
I had a problem with an order, and I sent an email to Rejuvacare Customer Support, and I was amazed that they immediately wrote back & said that they were refunding my purchase price.
I never expect such truly caring customer service, not to mention an actual refund. Omar was the person who helped me, so I want to give him a special shout-out. Good job.

Odpowiedź od Offer Rejuvacare
They answered my warranty question…
They answered my warranty question right away. So very professional, thanks for the positive feedback.

Odpowiedź od Offer Rejuvacare
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







