Ordered tender on Feb 2nd. Received emaol it was being prepared for despatch and I woipd be contacted agsain when despatched. No more commun8cation. Nothing despatchrd. Nothing has been deli... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Simon from Oceanfirst Marine could not have been more helpful, holding stock for me and making sure we had the tender in time for our holiday. Once we’d confirmed which model was being shipped, delive... Zobacz więcej
Great service from Simon, but would be useful if the website didn't show out-of-stock items! Unfortunately the size of tender I ordered was out of stock. Simon got back to me really quickly and was... Zobacz więcej
Unfortunately our order could not be filled in our timescale not only did we receive a prompt refund Simon advised us where we could make our purchase quickly. That’s what you call superior customer s... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
We offer the complete 3D Tender collection, including GRP and Aluminium RIBS, SIBS plus Aluminium and Air Deck Tenders. New and used RIBS available in tow-away packages, including Extreme Trailers and Mercury / Mariner outboards. Expert advice with quality service. Shop Now.
Dane kontaktowe
Port Looe Boatyard, PL13 2HZ, Looe, Zjednoczone Królestwo
- 07810482832
- simon@oceanfirstmarine.co.uk
- oceanfirstmarine.co.uk
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very quick confirmation on purchase but…
Very quick confirmation on purchase but had to chase up for delivery date.
Which was not over long. Delivered by DPD which I consider the best courier.
Had I not had to chase up on date would have been 5/star as excellent product.
Will definitely use company again.
Excellent customer care
I ordered a tender which turned out not to be ideal for my purposes
Simon the MD was understanding and offered a refund or alternative - in the end I chose a refund.
I was emailed a courier label and received a prompt refund
Excellent service and customer care - wouldn't hesitate to recommend them or buy from them again
Very competitive pricing and customer…
Very competitive pricing and customer services great would definitely recommend
Prompt delivery when tenders available.
Love my new 3D Tender
Love my new 3D Tender, good price, excellent service and delivery.

Odpowiedź od Ocean First Marine
Very professional company
Ocean First Marine were cheaper than any other retailer for the particular boat I wanted. Their delivery was also free , which isn't usually the case to Northern Ireland and the courier service was excellent. Very professional and helpful throughout. Won't hesitate to order from them again.
Very good service
great service and advice.
I ordered from the website and it…
I ordered from the website and it allowed me to pay (over £600) and told me the order was being processed. Days later after a chase I was told they were out of stock and the product wouldn't be back in at the earliest until February 22. Obviously not their fault re availability,and I was refunded. Frustrating though.
Excellent advice and service.
Excellent, friendly advice and my order was processed quickly and efficiently. My new tender was delivered on time and was exactly as promised.
A few follow-up questions were answered fully and helpfully.
Highly recommended.
Prompt delivery at a good price
Item out of stock but shown available to order
The purchasing process was fine. The only problem that the item was not shown on your website as 'Out of stock' but obviously was.

Odpowiedź od Ocean First Marine
Good service with quick delivery
Excellent service
Excellent service, ordered new dinghy Sunday, got it Tuesday with a phone call on Monday.
Excellent customer service and delivery…
Excellent customer service and delivery time very prompt
Not in stock
I ordered online and apparently the Item advertised was not in stock, something which I was not informed of until after I had paid and waited for a day or so to find out and then a bit longer for the refund. It would be helpful if Ocean First could instal an ordering system which would not accept orders and payment for items not in stock (like some of their competitors)

Odpowiedź od Ocean First Marine
I am a French customer who bought a…
I am a French customer who bought a small boat. Despite the covid and the brexit, we managed to work out!
Great service and very attentive.
I recommend with closed eyes
Thank You Simon !
Unfortunately our order could not be…
Unfortunately our order could not be filled in our timescale not only did we receive a prompt refund Simon advised us where we could make our purchase quickly. That’s what you call superior customer service. Highly recommended
Doświadczenie Trustpilot
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