Very fast dispatch, and great value as they had this SkipperMate skipper's knife on special. The knife itself seems solid with a good edge, not a refined finish, but it's half the price of anything eq... Zobacz więcej
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The member of staff I spoke to (sorry - I didn't get his name) was super pleasant and efficient. I needed an item urgently and instead of fobbing me off, as was the case when I called a very large, we... Zobacz więcej
Found the product ideal for my TentBox Go for added ventilation under my self inflating mattress plus gives added comfort with its 10mm thickness happy with my purchase
Una truffa in piena regola!!! Ho comprato in Agosto 2025 un giubbotto Crewsaver ErgoFit 290N EX pagandolo quasi 400 euro e non è mai rarrivato!!! Ho scritto molte mail e lasciato messaggi nella segr... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
TCS Chandlery is a leading retailer of marine chandlery, boat maintenance and safety products, helping customers since 1990 with our well trained and knowledgeable staff who have been in the marine trade for many years. Boating and the way we use our boats has changed over the past 3 decades and we have adapted our business to cater for the latest needs of yachtsmen, powerboaters and fishermen from our retail bricks and mortar store based near Poole which is well stocked with all of the essential chandlery items you would expect to find plus we offer an online mail order service providing for all your needs.
Dane kontaktowe
Unit 25, The Glenmore Business Park, Poole, United Kingdom,, BH16 6NL, Poole, Zjednoczone Królestwo
- 01202078870
- mailorder@tcschandlery.co.uk
- tcschandlery.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 25% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Found the product ideal for my TentBox…
Found the product ideal for my TentBox Go for added ventilation under my self inflating mattress plus gives added comfort with its 10mm thickness happy with my purchase
Very fast dispatch - great value - SkipperMate boat knife
Very fast dispatch, and great value as they had this SkipperMate skipper's knife on special. The knife itself seems solid with a good edge, not a refined finish, but it's half the price of anything equivalent out there, and if it has a good edge now should be easy enough to re-sharpen. For my daughter in the canoe. Thanks.
Spectacularly fast
Spectacularly fast! Ordered yesterday, arrived today; default delivery option. A very good price in the sale.
Perfect service.
The member of staff I spoke to (sorry - I didn't get his name) was super pleasant and efficient. I needed an item urgently and instead of fobbing me off, as was the case when I called a very large, well known chandlers, he arranged for the item to be delivered within the time scale I needed. It duly turned up exactly when he said it would and I am very grateful. It will encourage me to use TCS again.
Great company
Quick delivery, good price and excellent customer support.
caravan fan kit
ordered a caravan fan kit , which said was in stock on the 24th of june thinking it was in stock , the invoice said it would be delivered no later than the 7 july ,i phones them on the 6th and they said they had none in stock and was waiting on supply and didnt know when they they was coming in , buyer beware
Una truffa in piena regola!!!
Una truffa in piena regola!!!
Ho comprato in Agosto 2025 un giubbotto Crewsaver ErgoFit 290N EX pagandolo quasi 400 euro e non è mai rarrivato!!! Ho scritto molte mail e lasciato messaggi nella segreteria telefonica chiedendo aggiornamenti sulla spedizione ma non ho mai ricevuto una risposta.
Da un'ultima verifica ora l'ordine risulta anche evaso!!! A questo punto è chiaro che sono stato truffato!!!
Good range of stock and good service.
Been very quick to service orders and they have a great range of all the accessories needed for a boat re-wire. Very helpful advice on the phone when I couldn't find the part I needed on the web site.
Outstanding customer service
Outstanding customer service from the get go. Went above and beyond to ensure I got the correct comparable product. Great communication. Can’t not recommend and praise enough.
They just want your money, no professionalism
I’m absolutely disgusted with the service I’ve received. I placed an order for an oven/grill/hob on a Monday, and when I called on Thursday to check the status, I was told it wasn’t in stock. The man said he’d call the supplier and get back to me — but of course, he never did.
By Saturday, I had already submitted a cancellation and refund request online because of the complete lack of communication. Then, on Tuesday, an oven suddenly showed up at my door — and not even the one I ordered! Without any consultation or approval, they decided to send me a completely different brand and model.
The oven they sent might look similar, but it’s not the same size. My kitchen cabinets were custom-built to fit the specific oven I originally ordered, and the one they delivered didn’t fit at all. Because I had an upcoming trip and couldn’t deal with the return process (and wasn’t sure how long a refund would take), I had no choice but to keep it and pay out of pocket to modify all my kitchen cabinets.
This company has caused me unnecessary stress, wasted my time, and cost me extra money — all because of their lack of honesty and professionalism. It’s unacceptable to replace a customer’s order with a different product without even asking.
I will be sharing this experience on every Facebook group and review platform I can so others don’t go through the same nightmare.

Odpowiedź od TCS Chandlery
Item Not Held in Stock. 7 weeks an waiting.
Call before placing order. As ordered online and the item has been on back order with Garmin for nearly twice months. Have emailed a few times and no response to emails. Only by phone. 2 weeks ago saying it was due in but still nothing.
Reputable business that always answered the phone
Reputable business that always picked up the phone when I called. Losing a star because shipping was stressful. Tracking was not sent for some time and I ended up receiving a call from a truck driver to say my delivery was outside without any notice, which could have been avoided if I had known when delivery would have been, TCS did make the best efforts to track down tracking for me and always apologised, its third party supplier appeared not to have supplied tracking. In the end happy with the product, although I would have expected a British plug!
Simple
The site is easy to navigate and they had everything I needed. Ordered it online and picked it up a couple of days later. Ordered was packed and ready to go when I showed at the warehouse.
Ordered PM day one delivered day two
Ordered PM day one delivered day two, a very good quality item at the right price
Brilliant customer service!
Having been let down by another company, the staff at TCS went above and beyond the norm to get the antifoul paint I needed in time. That included getting the paint in from their own supplier and despatching it promptly. In fact they only got the paint in on the Friday and I had it by 8.30 on Saturday. Brilliant service! My very grateful thanks to the very helpful and knowledgeable team at the depot.
TCS were very helpful in deciding on…
TCS were very helpful in deciding on the right product to purchase. Exceedingly quick at checking stock and arranging overnight delivery to me. Excellent service
Very slow delivery
I found the team at TCS extremely…
I found the team at TCS extremely helpful and went above and beyond to help with my request.
I also would say that there knowledge was excellent.
Zero customer service
Don't answer the phone. Don't respond to email. 3 weeks apparently to deliver some hatches. Albeit I don't have them yet and have been given two different dates. Will never use again.
Excellent service and items have…
Excellent service and items have arrived promptly.
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