TCS Chandlery Recenzje 

38
Wynik TrustScore: 4 na 5

3,9

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Very fast dispatch, and great value as they had this SkipperMate skipper's knife on special. The knife itself seems solid with a good edge, not a refined finish, but it's half the price of anything eq... Zobacz więcej

Oceniono na 5 z 5

The member of staff I spoke to (sorry - I didn't get his name) was super pleasant and efficient. I needed an item urgently and instead of fobbing me off, as was the case when I called a very large, we... Zobacz więcej

Oceniono na 5 z 5

Found the product ideal for my TentBox Go for added ventilation under my self inflating mattress plus gives added comfort with its 10mm thickness happy with my purchase

Oceniono na 1 z 5

Una truffa in piena regola!!! Ho comprato in Agosto 2025 un giubbotto Crewsaver ErgoFit 290N EX pagandolo quasi 400 euro e non è mai rarrivato!!! Ho scritto molte mail e lasciato messaggi nella segr... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep marinistyczny
  2. Dostawca akcesoriów dla łodzi

Napisane przez firmę

TCS Chandlery is a leading retailer of marine chandlery, boat maintenance and safety products, helping customers since 1990 with our well trained and knowledgeable staff who have been in the marine trade for many years. Boating and the way we use our boats has changed over the past 3 decades and we have adapted our business to cater for the latest needs of yachtsmen, powerboaters and fishermen from our retail bricks and mortar store based near Poole which is well stocked with all of the essential chandlery items you would expect to find plus we offer an online mail order service providing for all your needs.


Dane kontaktowe

3,9

Dobra

Wynik TrustScore: 4 na 5

38 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 25% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,9

Wszystkie recenzje

(38)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 11

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Very fast dispatch - great value - SkipperMate boat knife

Very fast dispatch, and great value as they had this SkipperMate skipper's knife on special. The knife itself seems solid with a good edge, not a refined finish, but it's half the price of anything equivalent out there, and if it has a good edge now should be easy enough to re-sharpen. For my daughter in the canoe. Thanks.

11 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

Spectacularly fast

Spectacularly fast! Ordered yesterday, arrived today; default delivery option. A very good price in the sale.

13 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

Perfect service.

The member of staff I spoke to (sorry - I didn't get his name) was super pleasant and efficient. I needed an item urgently and instead of fobbing me off, as was the case when I called a very large, well known chandlers, he arranged for the item to be delivered within the time scale I needed. It duly turned up exactly when he said it would and I am very grateful. It will encourage me to use TCS again.

16 lipca 2026
Opinia niezależna
Oceniono na 1 z 5

caravan fan kit

ordered a caravan fan kit , which said was in stock on the 24th of june thinking it was in stock , the invoice said it would be delivered no later than the 7 july ,i phones them on the 6th and they said they had none in stock and was waiting on supply and didnt know when they they was coming in , buyer beware

6 lipca 2026
Opinia niezależna
Oceniono na 1 z 5

Una truffa in piena regola!!!

Una truffa in piena regola!!!
Ho comprato in Agosto 2025 un giubbotto Crewsaver ErgoFit 290N EX pagandolo quasi 400 euro e non è mai rarrivato!!! Ho scritto molte mail e lasciato messaggi nella segreteria telefonica chiedendo aggiornamenti sulla spedizione ma non ho mai ricevuto una risposta.
Da un'ultima verifica ora l'ordine risulta anche evaso!!! A questo punto è chiaro che sono stato truffato!!!

15 maja 2026
Opinia niezależna
Oceniono na 1 z 5

They just want your money, no professionalism

I’m absolutely disgusted with the service I’ve received. I placed an order for an oven/grill/hob on a Monday, and when I called on Thursday to check the status, I was told it wasn’t in stock. The man said he’d call the supplier and get back to me — but of course, he never did.

By Saturday, I had already submitted a cancellation and refund request online because of the complete lack of communication. Then, on Tuesday, an oven suddenly showed up at my door — and not even the one I ordered! Without any consultation or approval, they decided to send me a completely different brand and model.

The oven they sent might look similar, but it’s not the same size. My kitchen cabinets were custom-built to fit the specific oven I originally ordered, and the one they delivered didn’t fit at all. Because I had an upcoming trip and couldn’t deal with the return process (and wasn’t sure how long a refund would take), I had no choice but to keep it and pay out of pocket to modify all my kitchen cabinets.

This company has caused me unnecessary stress, wasted my time, and cost me extra money — all because of their lack of honesty and professionalism. It’s unacceptable to replace a customer’s order with a different product without even asking.

I will be sharing this experience on every Facebook group and review platform I can so others don’t go through the same nightmare.

12 października 2025
Opinia niezależna
Logo TCS Chandlery

Odpowiedź od TCS Chandlery

This is not a fair and accurate review and version of events! Order placed, we asked our supplier to ship the ordered item out to this customer. Customer asked to cancel AFTER the item has been shipped. The first we then hear that the customer has received a different oven is this review?!

No calls, no emails to us to say a different oven has been shipped - this sounds like a mistake by our supplier and if that is the case we would jump on it to get it swapped out.

Left message for the customer to try and resolve..

Mistakes happen but we need to know about them to resolve it!

Oceniono na 2 z 5

Item Not Held in Stock. 7 weeks an waiting.

Call before placing order. As ordered online and the item has been on back order with Garmin for nearly twice months. Have emailed a few times and no response to emails. Only by phone. 2 weeks ago saying it was due in but still nothing.

15 sierpnia 2025
Opinia niezależna
Oceniono na 4 z 5

Reputable business that always answered the phone

Reputable business that always picked up the phone when I called. Losing a star because shipping was stressful. Tracking was not sent for some time and I ended up receiving a call from a truck driver to say my delivery was outside without any notice, which could have been avoided if I had known when delivery would have been, TCS did make the best efforts to track down tracking for me and always apologised, its third party supplier appeared not to have supplied tracking. In the end happy with the product, although I would have expected a British plug!

10 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

Simple

The site is easy to navigate and they had everything I needed. Ordered it online and picked it up a couple of days later. Ordered was packed and ready to go when I showed at the warehouse.

17 czerwca 2025
Opinia niezależna
Oceniono na 5 z 5

Brilliant customer service!

Having been let down by another company, the staff at TCS went above and beyond the norm to get the antifoul paint I needed in time. That included getting the paint in from their own supplier and despatching it promptly. In fact they only got the paint in on the Friday and I had it by 8.30 on Saturday. Brilliant service! My very grateful thanks to the very helpful and knowledgeable team at the depot.

10 maja 2025
Opinia niezależna
Oceniono na 1 z 5

Zero customer service

Don't answer the phone. Don't respond to email. 3 weeks apparently to deliver some hatches. Albeit I don't have them yet and have been given two different dates. Will never use again.

11 marca 2025
Opinia niezależna

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