I purchased $95 worth of NuLeaf CBD:CBN products to help with sleep issues. They were gummies and tincture. The products aren't working for me and I hoped that Customer Service would be helpful in s... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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First, their products are great. Very happy with the turnaround time and shipping. Had a minor issue with the membership and they resolved the issue very very quickly. Customer service was quick and... Zobacz więcej
In addition to great customer service, the products are consistent and good quality. Pricing is fair and more than competitive. I’ve tried half a dozen providers and landed here. Plan to stay. Great c... Zobacz więcej
Been a regular NuLeaf customer for '24 and '25. Tried to re-order late Jan. '26, but their website no longer had such provisions, no "Add to Cart' option. Custpmer Se rvice is way off-shore, and t... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
We are an enthusiastic Colorado-based team dedicated to bringing our customers the highest grade of CBD (cannabidiol) oil and extracts on the market! We work hard in order to offer all-natural, lab-tested wellness blends. Founded in 2014 by a group ...
Dane kontaktowe
Larimer Street 1550, 80202, Denver, Kanada
- nuleafnaturals.com
W ostatnim czasie nie zapraszano do recenzowania
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Inni użytkownicy przeglądali również
SCAM COMPANY!!!
I have had the exact same experience! No phone number. You deal with an Indian chat who does not know that stock and kept me waiting many minutes between chats to check with "the department". Turns out they didn't have the product I ordered but mever told me, even though I chated several times and was told they were going make my (non-exisitent) product "on priority". Go elswhere!
no customer service
been using thier product for a few years, satisfied, but when I tried to order last month, thier horrible website would not let me. many attempts since have failed. non-existent customer service. never answered multiple emails, voicemails. I give up.
Absolutely NO customer service
Absolutely NO customer service. This is my third time with faulty delivery and no customer service. This time they sent the wrong product in the wrong container.
If I could give a zero I would
If I could give a zero I would! STILL waiting on delivery, keeps saying DELAYED.
If your going to use UPS, use UPS! Not some system that sends a package to the USPS via UPS.
I'll find another provider.
Initial Product Awesome but NO customer service.
I absolutely loved their initial service and the product was amazing. HOWEVER, their communication and responding to my emails was dismal, they appear to have NO customer service team and DO NOT respond to emails. I couldn't even RESET my password because this company didn't respond with password reset. Appears to me to be all about their product which is great BUT zilch customer service which is the vital part of any business.
Wait for two months now
Wait for two months now, never received the product. The customer service sent a email saying they would refund me, and no response from thence. The worst online shopping experience I have had.
Sloooowww shipments
Sloooowww shipments. Pony Express would be faster. Took 5 days to "ship" the order and as of 9 days later the tracking info has yet to show movement out of CO. I will use someone else going forward.
TERRIBLE CUSTOMER SERVICE
With such a popular big name company I am shocked that their customer service is THE WORST I have ever experienced. I thought the DMV had the worst but they take the cake I mean it took them SEVEN DAYS to respond to my email about my lost package and took TWO WEEKS to get it finally resolved and refunded there was always 3-4 to 7 days between each reply and I had to resend my emails because I thought they were not receiving them. The absolute worst. I like their products but I would not buy again for that reason. I'll go with Neurogan next time. High quality organic products and their customer service is excellent! Have used many different CBD companies and Neurogan and Nuleaf was top 2 but obviously Nuleaf blew it with their below par customer service. And one person pointed out that you can't leave a review on their website as a customer!! Which is where I went to try to leave a review but there is absolutely no option and found trust pilot. They pick and choose the reviews and weed the negative out! HORRIBLE UNTRUSTWORTHY COMPANY .
Beware of subscription service
I signed up for the subscription service a few months ago. Generally, you are given warning when a subscription order is coming up and have the opportunity to pause or skip it if you don't need it yet. Well, not with Nuleaf, instead you will simply receive notice that your order shipped, at which point it is too late to cancel. Then you have to pay to ship it back to get a refund and they refuse to send a return label or reimburse you even though it was their issue. I'll be terminating my relationship with them after my refund is processed.
After placing my subscription on hold
After placing my subscription on hold, they still sent me cbn oil and billed me for it. I wanted them to close my account and credit my credit card. They said I would have to mail it back at my expense and my precious time. I told them this is your mistake why should I have to do this and pay for shipping and my time. I was told to call this number well they dont have anyone to answer the phone. So I was screwed.
Poor product and extremely bad customer…
Poor product and extremely bad customer service
Fantastic customer service and high…
Fantastic customer service and high quality products.
Horrible Customer Service
I ordered a jar of Hemp Balm. Already had a jar, so did not open this one within 60 days of their return window. As it turned out, the jar would NOT open...finally, got someone strong to do so, only to find it was RANCID. I contacted customer service & was told, too bad, you opened it too late. I'll never do business with them again. Plus, I suspect their reviews are fake. You can't even write one on their site!!
They work wonders for Chronic Pain sufferers
I had tried the Blueberry ones and really didn't like the metallic after-taste. I ordered the Orange ones and oh wow! They are delicious and as always these gummies help take the edge off my sciatica and arthritic pain. Sometimes I have to take 3 a day if its a really bad day. But I highly recommend NuLeaf to all my friends.
I had subscibed 6 weeks instead of 2
I had subscibed 6 weeks instead of 2. Then the products have been sent for $295 instead of $241. I contacted them. Then Shayna responded that that is correct and can not be cancelled. Why is that? Is this greedy/ rediculous?
Ship my item.
Good products
Great CBN, CBC & CBG. Worth to pay the custom fees to get them.
Beyond disappointing
They sent me the wrong CBD, customer service was unhelpful and the oil didn’t work at all... I do not recommend! They don’t care about their customers as long as they make money
Very good product
Very good product, however delivery is very slow...6 weeks to deliver and customer service not that great either.
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