I ordered a plunger as spare part at Norris Steam. Unfortunately I ordered the wrong size. It is worth to mention that it was no matter for them to do a replacement without additional shipping cost... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I've been using Norris Steam for the past few years, and I'm always very pleased with the fast and courteous service. Good quality products at very reasonable prices. Highly recommended. Thanks, B... Zobacz więcej
Reakcja na opinię
Product is great and the 6 months interest free is a lovely touch too however I had some trouble with the address as I put the works one instead of personal one so this snagged things up. When all re... Zobacz więcej
Excellent & quick service I ordered items late evening and next morning I had a phone call from Robert about my order as he was packing it , he called me and asked me questions making sure I ordered... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
For over 50 years Norris Steam London Ltd have been industry leaders in offering a wide range of professional and commercial pressing machinery and clothes steamers. We are the official UK agents for the following well known established and renowned companies; Jiffy Steamers, Jacobson Products, Due Effe Irons, Stirovap Pressing Equipment, CEME Solenoids. We offer fast and secure delivery to the UK including a wide range of other European locations. For any international orders, please get in touch for a quote. Our secure e-commerce website is designed to help you find information concerning our current product range complete with prices and information. You will also find information regarding Norris Steams’ history and our contact details.
Dane kontaktowe
Unit 8, Seven Acres Business Park, Seven Acres Avenue, Takeley, CM22 6PR, Essex, Zjednoczone Królestwo
- 020 7923 4345
- sales@norrissteam.co.uk
- norrissteam.co.uk
4,8
Doskonała
116 recenzji
Zaprasza klientów do wystawiania recenzji
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Fast efficient service thanks
9 sierpnia 2017
Opinia niezależna
Odpowiedź od Norris Steam Services (London) Ltd
Dear Peter
Thanks for your comments! I'm glad that you were happy with out service.
Many Thanks
Robert Shepherdson
Managing Director
Odpowiedź od Norris Steam Services (London) Ltd
Hi Martin
I'm please that you are happy with our service and look forward to being of assistance in the future.
Many Thanks
Robert Shepherdson
Managing Director
Norris Steam Services
Very good service
Very good service, delivered quickly and very good choice of parts at reasonable prices.
6 lipca 2017
Opinia niezależna
Odpowiedź od Norris Steam Services (London) Ltd
Hi David
Thank you for your positive comments about our company.
Many Thanks
Robert Shepherdson
Managing Director
Norris Steam Services
Always helpful when called for advice …
Always helpful when called for advice and parts always arrive quickly.
21 czerwca 2017
Opinia niezależna
Odpowiedź od Norris Steam Services (London) Ltd
Dear Sirs
Thank you for your comments on our company.
It is always a pleasure to deal with WashXpress
Many Thanks
Robert Shepherdson
Managing Director
Norris Steam Services
I've been using Norris Steam for the …
I've been using Norris Steam for the past few years, and I'm always very pleased with the fast and courteous service.
Good quality products at very reasonable prices.
Highly recommended.
Thanks,
Brian
19 czerwca 2017
Opinia niezależna
Odpowiedź od Norris Steam Services (London) Ltd
Dear Brian
Thank you for your kind words. They are very much appreciated!
Many Thanks for your custom.
Robert Shepherdson
Managing Director
Norris Steam Services
Odpowiedź od Norris Steam Services (London) Ltd
Hi Paul
Thank you for your kind comments, it is a pleasure to hear you are happy with our services.
Many Thanks
Robert Shepherdson
Managing Director
Norris Steam Services
Clear site, quick delivery. Very efficient.
4 czerwca 2017
Opinia niezależna
Odpowiedź od Norris Steam Services (London) Ltd
Dear Rupert
Thank you very much for your comments!
Many Thanks
Robert Shepherdson
Managing Director
Norris Steam Services
Used numerous and always had excellent …
Used numerous and always had excellent service. Even delivered emergency ironers to site when we had a boiler failure.
Many thanks
Glen
31 maja 2017
Opinia niezależna
Odpowiedź od Norris Steam Services (London) Ltd
HI Glen. Thanks for your review. A pleasure as always to assist!
Fast And Reliable Service
Please disregard my previous comments it was a mistake on my behalf and I have apologised to Robert Shepherdson of Norris Steam Services.
I have been buying Spares from Norris for some years and have always found them to be reliable and fair priced.
31 maja 2017
Opinia niezależna
Odpowiedź od Norris Steam Services (London) Ltd
Dear Adrian
Thank you very much for your feedback! That was very much appreciated!
Many Thanks
Robert Shepherdson
Managing Director
Norris Steam Services
Helpful and very fast delivery.
31 maja 2017
Opinia niezależna
Odpowiedź od Norris Steam Services (London) Ltd
Thank you for your feedback Malcolm, it very much appreciated.
2 stars became 5 stars
Bought a steamer with an order total of over 200 EUR from this site as a present for my mother. Delivery was on time and made by UPS to my door. The steamer was fine.
However, the metal steamer head (which the site recommended for garments) was very heavy and my mother found it too difficult to use for her wrist. I contacted customer service explaining the situation and asked for the possibility of returning, or, replacing the steamer head for a plastic one. Norris Steam customer service never replied.
*UPDATED REVIEW:
I contacted the email address provided in Norris Steam's reply to my review and ended up receiving amazing customer service from Robert who was extremely helpful and accommodating.
I was able to send the metal steamer head back (despite an expired warranty, lack of receipt, and used item!) and have it be replaced by a plastic steamer head, at no charge. Robert was in contact with me through the whole process to update me and make sure the plastic steamer head was finally with me.
Review has been edited from 2 stars to 5 stars because of this. Thank you very much to Norris Steam and Robert for going beyond expectation to solve this issue for me.
17 maja 2017
Opinia niezależna
Odpowiedź od Norris Steam Services (London) Ltd
Dear Kiera
Thank you for taking the time to update your review on our company.
I'm glad that you are happy with the service that you received.
If you need our assistance in the future please be in contact.
Many thanks for your custom and feedback.
Robert Shepherdson
Managing Director
Norris Steam Services Ltd
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