I ordered a plunger as spare part at Norris Steam. Unfortunately I ordered the wrong size. It is worth to mention that it was no matter for them to do a replacement without additional shipping cost... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I've been using Norris Steam for the past few years, and I'm always very pleased with the fast and courteous service. Good quality products at very reasonable prices. Highly recommended. Thanks, B... Zobacz więcej
Reakcja na opinię
Product is great and the 6 months interest free is a lovely touch too however I had some trouble with the address as I put the works one instead of personal one so this snagged things up. When all re... Zobacz więcej
Excellent & quick service I ordered items late evening and next morning I had a phone call from Robert about my order as he was packing it , he called me and asked me questions making sure I ordered... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
For over 50 years Norris Steam London Ltd have been industry leaders in offering a wide range of professional and commercial pressing machinery and clothes steamers. We are the official UK agents for the following well known established and renowned companies; Jiffy Steamers, Jacobson Products, Due Effe Irons, Stirovap Pressing Equipment, CEME Solenoids. We offer fast and secure delivery to the UK including a wide range of other European locations. For any international orders, please get in touch for a quote. Our secure e-commerce website is designed to help you find information concerning our current product range complete with prices and information. You will also find information regarding Norris Steams’ history and our contact details.
Dane kontaktowe
Unit 8, Seven Acres Business Park, Seven Acres Avenue, Takeley, CM22 6PR, Essex, Zjednoczone Królestwo
- 020 7923 4345
- sales@norrissteam.co.uk
- norrissteam.co.uk
4,8
Doskonała
116 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Great service, but....
Had a great service from the website and the order arrived very quickly. My only reason for not awarding stars was the fact I had an enquiry regarding the spares I needed and the enquiry was via message system, unfortunately it took 5 days to get an answer and I had already placed the order and was in possession of the spares
23 stycznia 2018
Opinia niezależna
Odpowiedź od Norris Steam Services (London) Ltd
Hi Chris
Thank you for taking the time to leave your review, your feedback is very important to us. I can only apologise that it took so long to get a reply through our messaging service. This is still quite a new feature to our website which clients use mainly to upload images of parts they require, we aim to reply to all messages within 24 hours.
I hope that you are pleased with the goods you received and the delivery was to your expectations. I also hope that you would use our services in the future.
If you require any future assistance please contact me the direct email address below and I would be happy to help,
Many thanks for your custom.
Robert Shepherdson
Director
robert@norrissteam.co.uk
Ordered and came next day.
22 stycznia 2018
Opinia niezależna
Odpowiedź od Norris Steam Services (London) Ltd
Hi Mark
Thanks for your order and the feedback!
Many Thanks
Robert Shepherdson
Managing Director
robert@norrissteam.co.uk
Very quick service and delivery
5 stycznia 2018
Opinia niezależna
Odpowiedź od Norris Steam Services (London) Ltd
Dear Mrs Foster
Your feedback is greatly appreciated.
Many Thanks
Robert Shepherdson
Managing Director
robert@norrissteam.co.uk
quick easy to order
quick easy to order. Great communication through the whole process. will use again
3 stycznia 2018
Opinia niezależna
Odpowiedź od Norris Steam Services (London) Ltd
Hi Debbie
Thank you very much for your feedback.
Many Thanks
Robert Shepherdson
Managing Director
robert@norrissteam.co.uk
Order received in two days
Order received in two days. When you need a piece of equipment you need it now. Well done Norris
25 grudnia 2017
Opinia niezależna
Odpowiedź od Norris Steam Services (London) Ltd
Dear Steve
Thank you for your order and your feedback.
Many Thanks
Robert Shepherdson
Managing Director
robert@norrissteam.co.uk
great service
21 listopada 2017
Opinia niezależna
Odpowiedź od Norris Steam Services (London) Ltd
HI Nico
Thank you very much for your feedback.
Many Thanks
Robert Shepherdson
Managing Director
robert@norrissteam.co.uk
excellent service
I ordered a new generator.
It was simple to order, and I could see exactly what I was purchasing.
It arrived very quickly with no hassle.
9 listopada 2017
Opinia niezależna
Odpowiedź od Norris Steam Services (London) Ltd
Dear Alison
Thank you very much for your order and your review. Your feedback is very important to us and I'm glad your happy with the service you received.
Many Thanks
Robert Shepherdson
Managing Director
robert@norrissteam.co.uk
Excellent service
1 listopada 2017
Opinia niezależna
Odpowiedź od Norris Steam Services (London) Ltd
Dear Elena
Thank you for your order and your feedback.
Many Thanks
Robert Shepherdson
Managing Director
robert@norrissteam.co.uk
Very good service.Thanks
28 października 2017
Opinia niezależna
Odpowiedź od Norris Steam Services (London) Ltd
Dear Aristida
Thank you for your order and your review, your feedback is very important to us.
Many Thanks
Robert Shepherdson
Managing Director
robert@norrissteam.co.uk
Odpowiedź od Norris Steam Services (London) Ltd
Hi Derek
I'm glad you are happy with your service, thank you very much for your feedback.
Many Thanks
Robert Shepherdson
Managing Director
robert@norrissteam.co.uk
Good service and communication their …
Good service and communication their steam flex hoses are excellent.
18 października 2017
Opinia niezależna
Odpowiedź od Norris Steam Services (London) Ltd
Hi John
Thank you for your feedback, your review is very important to us.
We look forward to be of service in the future.
Many Thanks
Robert Shepherdson
Managing Director
robert@norrissteam.co.uk
I had an error ordering a spare part …
I had an error ordering a spare part -my fault. Problem was corrected with minimum fuss and correct part supplied with awesome efficiency. Most impressive.
13 października 2017
Opinia niezależna
Odpowiedź od Norris Steam Services (London) Ltd
Dear Sirs
Thank you very much for taking the time to leave your feedback, your review is very important to us.
I'm glad that we were able to assist in correcting your order.
Many Thanks
Robert Shepherdson
Managing Director
robert@norrissteam.co.uk
Never fail to deliver on time
Never fail to deliver on time . thank you. until next time
8 października 2017
Opinia niezależna
Odpowiedź od Norris Steam Services (London) Ltd
Dear Cricely
Thank you very much for your feedback.
We look forward to be of service in the future.
Many Thanks
Robert Shepherdson
Managing Director
robert@norrissteam.co.uk
Excellent & quick service
Excellent & quick service
I ordered items late evening and next morning I had a phone call from Robert about my order as he was packing it , he called me and asked me questions making sure I ordered the right items for my business. Next day I had my order with me. Always happy with Norris Steam. I buy stuff from them for years and I wouldn't go anywhere else :) Thank you
18 września 2017
Opinia niezależna
Odpowiedź od Norris Steam Services (London) Ltd
Dear Sona
Thank you for your feedback and your comments.
I remember from your order that one of the items did not look like a part which you would use on your equipment. I would always rather confirm if an order does not look correct as we would not want to waste your time and expense returning goods you don't need.
I'm glad that you are happy with our company and look forward to be of assistance in the future!
Many Thanks
Robert Shepherdson
Managing Director
robert@norrissteam.co.uk
Very Good Quality Items
17 września 2017
Opinia niezależna
Odpowiedź od Norris Steam Services (London) Ltd
Dear Sirs
Thank you for taking the time to leave a review.
Many Thanks
Robert Shepherdson
Managing Director
robert@norrissteam.co.uk
Fast service but iron sent without plug
14 września 2017
Opinia niezależna
Odpowiedź od Norris Steam Services (London) Ltd
Hi James
Thank you for your comment.
Usually irons are sent in a basic condition without plug and steam hose unless requested.
If you could please email me with your order details I can look at this and send a plug to you complimentary.
Many Thanks
Robert Shepherdson
Managing Director
robert@norrissteam.co.uk
Easy to use website and fast delivery …
Easy to use website and fast delivery service
27 sierpnia 2017
Opinia niezależna
Odpowiedź od Norris Steam Services (London) Ltd
Dear Dorette
Thank you for your comments on our website and our service.
Many Thanks
Robert Shepherdson
Managing Director
Norris Steam Services
very professional service.I would have …
very professional service.I would have like to have been given a discount on my 1st order as stating on your web site . But honestly very helpful. a lot of vat I paid though. will definitely do business with them again.
23 sierpnia 2017
Opinia niezależna
Odpowiedź od Norris Steam Services (London) Ltd
Dear Alison
Thank you for your comments.
We were running a promotion which offered a discount on your first order by voucher code when you sign up. I'm sorry that you did not receive this.
I would be happy to email a voucher code for your next purchase.
If you would like to email me with your order details I can look into this for you.
Many Thanks
Robert Shepherdson
Managing Director
robert@norrissteam.co.uk
Odpowiedź od Norris Steam Services (London) Ltd
Dear Radka
Thank you for your comments, I'm glad you are happy with our service!
Many Thanks
Robert Shepherdson
Managing Director
Correct parts in stock and arrived next …
Correct parts in stock and arrived next day
14 sierpnia 2017
Opinia niezależna
Odpowiedź od Norris Steam Services (London) Ltd
Dear Robert
I'm glad that you received all the parts you required and that you are happy with our service!
Many Thanks
Robert Shepherdson
Managing Director
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.