Nordfrim Recenzje 

155
•
Wynik TrustScore: 4.5 na 5

4,4

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Unfortunately, the package box was affected by some kind of oil, I found the stamps had been improperly packaged.Please be careful how you are packing the stamps.

Reakcja na opinię

Oceniono na 5 z 5

great products at awesome price, good selection and broad inventory. then the customer support is superb. I have only good things to say about them. and thank goodness that they exist, they really hel... Zobacz więcej

Oceniono na 5 z 5

Nordfrim was the only place in Europe selling a rare discontinued album for Euro coins. At first I thought it can't be real, however it was rather cheap, got delivered very fast and Nordfrim even put... Zobacz więcej

Oceniono na 5 z 5

Don't trust your Yahoo or Rocketmail accounts! I had sent several messages, and the replies from Nordfrim didn't even make it to my spam folder. After posting my initial (unflattering) review, th... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep hobbystyczny

O Nordfrim

Napisane przez firmę

About Nordfrim

 

Full satisfaction guarantee

All items we sell are covered by our 14-day money-back guarantee. Click here for more information

Worldwide delivery

Free shipping for orders > EUR 199 / USD 235 / GBP 175

Large selection at competitive prices

We have more than 13,000 items in stock and we are constantly working to find new and exciting products to our range.

Buy stamps, coins and accessories

About the company

With 50 years of experience in selling stamps, coins and accessories at favorable prices, Nordfrim has become one of the go-to sources for collectors worldwide. We are a member of The International Federation of Stamp Dealers Associations (IFSDA) and The International Association of Publishers of Stamp Catalogues, Albums, and Philatelic Magazines (ASCAT), and our CEO Erling Daugaard is also a member of the board of IFSDA.

Our goal is to serve you, the customer, in the best way possible. That's why we make it our mission to provide exciting products at reasonable prices, excellent customer service, and we always ensure quick and accurate delivery.


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

155 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,4

Wszystkie recenzje

(155)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 16

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

DHL inte alltid bra

Jag hade två beställning från dem via DHL men ingen av dem kommit inte fram till mig
Katastrof!!!!!

1 kwietnia 2025
Opinia niezależna
Logo Nordfrim

Odpowiedź od Nordfrim

Hej Akram,

Vi er kede af at høre, at du har haft en dårlig oplevelse med leveringen. Vi har undersøgt sagen og kan se, at begge pakker er leveret til den ønskede adresse/butik. Vi anbefaler, at du tjekker med leveringsstedet eller DHL for at få yderligere information. Vores kundeservice er allerede i dialog med dig for at hjælpe med at finde en løsning, og vi gør vores bedste for at spore dine pakker.

Med venlig hilsen
Lone fra Nordfrim

Oceniono na 4 z 5

Disappointment fixed

Ordered 700 different Danish stamps, received ca 500 stamps and 200 broken, ripped pieces of worthless paper. After posting in Trustpilot they contacted me and this time the service was outstanding and I was partially refunded. I can say I'm pretty satisfied now.

16 grudnia 2022
Opinia niezależna
Oceniono na 5 z 5

Excellent

Excellent! Fast and with good communication. The articles you purchase are in the best possible condition and very well packaged. A must for collectors!

19 grudnia 2022
Opinia niezależna
Oceniono na 5 z 5

Very reliable

Very fast sending the orders, always complete.

I'm satisfied & will buy from them again.

21 listopada 2022
Opinia niezależna
Oceniono na 5 z 5

Great company. Great products

Nordfrim does a great job on stamps and coins and, I am sure, everything they offer. I have never been disappointed. Great stamp packets. Orders are filled correctly and promptly. I will be a customer forever.

1 grudnia 2022
Opinia niezależna
Oceniono na 5 z 5

Efficient service

I find the service very efficient and fast. I like the free gift with each package. I order in Canada and I find the delivery to be excellent
Please keep up the good work and I will definitely order again

29 września 2022
Opinia niezależna
Oceniono na 1 z 5

Ridiculously bad...

Ordered and paid for stamps on 20th Sept 2022 from UK(Cornwall). As I write this (15th Nov 2022) have still not received them and have just received 8th email reply from them stating that
'We understand your frustration, it is a dissatisfactory situation for all parties concerned. At the moment we have no updates or an estimated date of delivery'
Brilliant, thanks Nordfrim. Google maps tells me that I could have WALKED from my home to Denmark collected the stamps and walked back to UK and I would have been back over a month ago. BTW 3 weeks ago they managed to send me a brochure, but apparently the order I paid for was too much to ask for.

15 listopada 2022
Opinia niezależna
Oceniono na 5 z 5

Fast shipping and great prices for stamp collectors

I have ordered from this firm at least six times over the past four years. They are located in Denmark and I am in Minnesota, USA. They have an extensive stock of high level merchandise for stamp collectors. Many of these items are very difficult to purchase in the U.S. now. My most recent order took three days to arrive, which is simply amazing considering delays in international shipping. The company does well with advanced collectors as they obviously have a deep knowledge of philately.

30 maja 2022
Opinia niezależna
Oceniono na 5 z 5

Best Customer Service in the Business

I'm a relatively new customer to Nordfrim, and have been completely satisfied with the service I have received. Orders are always sent out promptly with full tracking information, and the customer service team are absolutely the best in the business!

Recently, I've had trouble with an order as DHL lost my parcel, and the customer service folks have been friendly, supportive, and eager to help throughout the process. It makes me feel like my business is valuable to them, even as a new customer, and it has been wonderful interacting with both Jutta and Anders, the customer service team handling my issue.

Nordfrim definitely has a lifelong customer in me as a result of their professional and hardworking team, and I look forward to many years of business with them!

26 stycznia 2022
Opinia niezależna
Oceniono na 5 z 5

Quick Response

Don't trust your Yahoo or Rocketmail accounts! I had sent several messages, and the replies from Nordfrim didn't even make it to my spam folder.

After posting my initial (unflattering) review, the company reached out to me immediately, and all is now back on track. I will leave this at five stars absent any product or service failures.

Thank you, Nordfrim, for your quick response.

4 stycznia 2022
Opinia niezależna
Oceniono na 1 z 5

Scammers.

Scammers.

I bought for 4800:- but just reccived frim for 1800:- when i told them that they took 10 days to answer and said they only got 1800:- from my card, wich is impossible. Also ive sent screenshot that 4800:- is paid, then they changed their story and said money was refunded (Wich they are not)

Still been 4 weeks and lost alot of bussnies beacuse of this, also wasted time and just get useless support answer that dont answer what im asking for.

Also i did ask for a receipt for the purchase, wich im yet to reccive

Scammers.

21 grudnia 2021
Opinia niezależna
Logo Nordfrim

Odpowiedź od Nordfrim

Dear Sir,

Thank you very much for your review of Nordfrim. We appreciate it when our customers take the time to share their opinion on our service.

We are sincerely sorry about the problems you encountered in connection with your order, which, as explained in our email correspondence, were due to a part of the ordered quantity being in backorder and how our payment provider handles payment reservations.

To our understanding, and based on the email correspondence, the issues have now been resolved. If this is not the case, please get back to us.

Sincerely,

Christian Nielsen
Nordfrim

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