Nordfrim Recenzje 

155
•
Wynik TrustScore: 4.5 na 5

4,4

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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Unfortunately, the package box was affected by some kind of oil, I found the stamps had been improperly packaged.Please be careful how you are packing the stamps.

Reakcja na opinię

Oceniono na 5 z 5

great products at awesome price, good selection and broad inventory. then the customer support is superb. I have only good things to say about them. and thank goodness that they exist, they really hel... Zobacz więcej

Oceniono na 5 z 5

Nordfrim was the only place in Europe selling a rare discontinued album for Euro coins. At first I thought it can't be real, however it was rather cheap, got delivered very fast and Nordfrim even put... Zobacz więcej

Oceniono na 5 z 5

Don't trust your Yahoo or Rocketmail accounts! I had sent several messages, and the replies from Nordfrim didn't even make it to my spam folder. After posting my initial (unflattering) review, th... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep hobbystyczny

O Nordfrim

Napisane przez firmę

About Nordfrim

 

Full satisfaction guarantee

All items we sell are covered by our 14-day money-back guarantee. Click here for more information

Worldwide delivery

Free shipping for orders > EUR 199 / USD 235 / GBP 175

Large selection at competitive prices

We have more than 13,000 items in stock and we are constantly working to find new and exciting products to our range.

Buy stamps, coins and accessories

About the company

With 50 years of experience in selling stamps, coins and accessories at favorable prices, Nordfrim has become one of the go-to sources for collectors worldwide. We are a member of The International Federation of Stamp Dealers Associations (IFSDA) and The International Association of Publishers of Stamp Catalogues, Albums, and Philatelic Magazines (ASCAT), and our CEO Erling Daugaard is also a member of the board of IFSDA.

Our goal is to serve you, the customer, in the best way possible. That's why we make it our mission to provide exciting products at reasonable prices, excellent customer service, and we always ensure quick and accurate delivery.


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

155 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,4

Wszystkie recenzje

(155)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 16

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Order arrived in damaged and bad…

Order arrived in damaged and bad condition with 10 x 16 page stock books missing, a Stanley Gibbons GB Catalogue missing and several smaller items also missing, I sent an email with photo attachments, Nordfrim have not replied, obviously disappointed for a USD$175 order, will update if they ever reply.

Nordfrim have replied, I probably should have given them more than 5 days to reply due to COVID19 restrictions, but I was naturally disappointed. Nordfrim have advised that they will replace all of the missing items. I am very satisfied with the outcome and their email reply.

New order arrived today in good condition/all items, I definitely, recommend Nordfrim.

3 lutego 2021
Opinia niezależna
Oceniono na 5 z 5

Little story

Little story. First time I used Nordfrim it was for four circular plastic clear containers to hold collectable coins. Thought they seemed a little expensive, but bought four anyway. They arrived promptly and I did get four...packets of ten coin holders...40 in all! Made everything so cheap including postage. Strongly recommend. I will use again...and again...and.. Nick Birnie

30 września 2020
Opinia niezależna
Oceniono na 5 z 5

Satisfaction guaranteed !

So far I was very satisfied with your service.Delivery of the ordered items was always fast and very well packed. Thank you and best Regards Walter Hoefer

19 września 2020
Opinia niezależna
Oceniono na 5 z 5

I like your catalogues

I like your catalogues, both by mail and on line. Your stamps are always high quality. Service is very good considering out locations.

18 września 2020
Opinia niezależna
Oceniono na 5 z 5

Quality goods.

Quality goods.

Always superbly packed.

Totally trustworthy and reliable.

A pleasure to deal with.

*****HIGHLY RECOMMENDED*****

18 września 2020
Opinia niezależna
Oceniono na 2 z 5

Late delivery

I am a new customer and I am disappointed because a couple of my orders were delivered late (delayed more than 15 days), as a result of the cheap delivery service and the unreliable carrier(s) chosen by Nordfrim. I requested that I was given the option to pay for a (really reliable) courier but Nordfrim refused without an explanation.

Note: Not all delivery legs are handled by Deutsche Post or DHL. The final leg is often delivered by unreliable local carriers.

17 czerwca 2020
Opinia niezależna
Logo Nordfrim

Odpowiedź od Nordfrim

Dear Sir or Madam,

First of all, thank you very much for your review of Nordfrim – we always appreciate when our customers take time to leave feedback and share their thoughts on our service.

I am sorry to hear that we have not been able to meet your expectations on shipment options and delivery time!

First, we do, unfortunately experience longer delivery times at the moment due to the current Covid-19 crisis.

We deliver all our orders with either Deutsche Post, DHL Parcel or DHL Express, in cooperation with local postal services. We ship a high volume of orders to more than 100+ different countries every month, and to be able to deliver at reasonable prices, we have to put all our shipments with the same courier.

I am sorry that you did not previously receive a proper explanation.

Sincerely,

Christian Nielsen
Nordfrim

Oceniono na 5 z 5

Great Customer Service

I purchased some items from Nordfrim for my husband for Christmas. Unfortunately I somehow managed to order one item from the wrong range meaning it wouldnt fit my husband's album. I didnt notice this until the gift was opened on Christmas morning. Nordfrim responded quickly to my email query and came up with an excellent solution to avoid the high costs associated with returns. They could not have been more helpful. Thank you.

8 stycznia 2020
Opinia niezależna
Oceniono na 5 z 5

Excellent Customer Service !

The level of customer service from Nordfrim and especially from Christian J. Nielsen was superb ! Nordfrim Team really stands behind their product and makes sure that customers are happy with their merchandise. The packaging is very secure, with very good follow up after the shipment and during the transit period. If you are a serious stamp collector or re-seller....I highly recommend Nordfrim.
Thank you very much !
Andrew

16 maja 2019
Opinia niezależna
Oceniono na 5 z 5

I find Nordfrim to be an exceptional company!

I have been doing business with Nordfrim for around three years now. The product I have received has always met or surpassed my expectations. I find that Nordfrim has always been very honest in describing the products they are offering. In less than three years they have become one of my top suppliers. I appreciate Nordfrim and look forward to dealing with them for many years to come.
Thank you,
Vincent Brewer

28 listopada 2018
Opinia niezależna
Oceniono na 5 z 5

Great to Deal With

I have ordered stamps and stockbooks which I received and was pleased with. I had placed a second order because I was offered a gift certificate for $56. I had difficulty reaching Nordfrim regarding the failure for the website to credit the gift certificate. I had trouble reaching Nordfrim. Mr. Nielson has contacted me and apologized for some technical glitches which precluded my order from being properly credited. I am pleased with Mr. Nielson's response and will continue to do business with Nordfrim in the future.

8 listopada 2018
Opinia niezależna
Oceniono na 5 z 5

Happy Customer

I have ordered from Nordfrim several times and am very satisfied with their excellent service. Prices are good and service is efficient. One great benefit that I have seen is that they have access to stamps from countries that the United States has poor relationships with such as Cuba as well as others.

I could not be more pleased.

30 października 2018
Opinia niezależna

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