Ninja Kitchen Recenzje 

Run! Bought a ninja foodi XL air fryer (DT201). It died right after our warranty ended. The customer service was actually considerate and sent us a replacement. We received that nearly a year ago and guess what, its doing to the same thing now. So you spend HUNDREDS OF DOLLARS on an oven for it to die within a year RIGHT AFTER the warranty ends. I have a family member that got an air fryer 7+ years ago and its still working. They must be desperate for money so they make their products ready to break. They survive off making their customers keep buying new products. The most they can do is give 30% off. I said why would I even waste my money when your product is just going to die again after a short period of time. This company needs to be shut down.

Super tevreden over hun service en als je vragen hebt!! Zeker een aanrader . Wel jammer dat de sommige mensen dit slecht hebben ervaart hopelijkkomt dit in orde hebben ze terug goede cijfers want de kwaliteit van de producten is echt geweldig bijna alles van ninja , koffiemachine blender , rapid cooker 2 airfryers de ninja crispy en de slushi

Na het retourneren van mijn 'oude' apparaat ontstonden problemen met de verzending van mijn nieuwe machine. Zij hadden een fout in mijn adres gemaakt.
Na veel bellen met zowel dhl als ninja heb ik uiteindelijk vandaag alsnog mijn machine ontvangen.
Na de reviews hier had ik er een hard hoofd in. Maar de aanhouder ( en uiteindelijk een doorpakkende medewerker bij Ninja) wint.
Ook dit moet natuurlijk hier gedeeld worden.
Het kostte veel moeite maar toch de 4 sterren omdat het goed is afgehandeld.

ik vind het een heel aanvullende en nuttige aankoop alleen héél spijtig dat het bijhorend boekje om gerechten te maken niet in het Nederlands is. Heb dit ook aan hun gemeld maar hun reactie "hier is de Engelstalige versie en dan kun je die via een computer vertalen" nogal vaag niet? of ik kan er ook ééntje kopen in de Standaard boekenwinel of bij BOL. Eéntje opsturen zal voor hun teveel geweest zijn en dat betreur ik ten zeerste

Ordered and was told long delay for delivery, that was the first time I tried about a year ago, tried again recently and got a mail saying order could not be completed, rubbish company, bought elsewhere and very impressed with competition set

Wrong item was sent, was told the correct item would arrive later in the week. 3 weeks later and still no correct product and Ninja are saying the order arrived

I purchased kitchen knives online for my son in Manchester. When I was asked for proof of age I could not enter Irish details ( I have an Irish passport and driving licence). I phoned Ninja immediately. After a long time I was told the courier would get proof of age. That was ok. However ,the following day Ninja cancelled the order. When I phoned customer service the staff member talked in circles about having no control over age verification. She eventually told me to reorder, not acknowledging I would have the same problem

Een ijsmachine met cups besteld. Cups zijn bezorgd dd ijsmachine is geannuleerd. Door wie geen idee. Klantenservice-assistent gehad ja excuses ik ga het opnieuw bestellen. Maar er werd geen bestelling geplaatst.
Volgende dag gebeld ja we hebben het bij een andere afdeling uitgezet. Ik heb aangegeven dat dit niet vertrouwd over komt.
Jongeman zegt, als ik zeg het komt goed moet u geduld hebben.
Uiteindelijk werd er een nieuwe geleverd maar ik bestel daar niet weer.
Dit bedrijf voelt niet goed.

well, i love the design of the blender , enough to buy three over them over 4 yeats because the quality just is not there!!! first one, the jug leaked, second one, the lid went, third one the base went before even a year with little use. So sad, the replacement parts cost so much i would replace the while unit, but after three of them, I am DONE.. makes me sad because i really tried.. but they are built like junk with an excellent design. I wish you had put quality into this product as it would be excellent. I'm not risking round four, lost enough money.

On July 28th, I finally bought my first air fryer with great excitement. The Ninja Max L Air Fryer. The price was great.
About ten days after receiving the unit, I noticed that the non-stick edges of the basket were peeling off and getting bigger and bigger every day. I called customer service and after several calls and waiting, they finally agreed to send me a new unit.
I don't drive and had to carry the large air fryer box to FedEx by hand.
After a couple of phone calls, I finally received the new unit yesterday and as soon as I took it out of the box, I noticed four peeling areas on the inside edge of the basket.
Same problem, but this time at the very first moment.
Finally, after waiting for about an hour or so, they agreed to refund my money, but before that, they asked me to cut the cable connecting to the unit in exchange for a video.
The result is that three months of my time, energy, and money are tied to a brand that doesn't care about quality and customer satisfaction and ultimately forces you to cut the cord when in reality, it has to pay a loss for bringing such a product to the market.

I ordered a Ninja Crispi yesterday. Everything seemed to go through..thank you for your order etc...then to get an email saying the order was cancelled but NO explanation why!! Rang customer services and although the chap was very nice, he didn't have a
clue either!!
So, my husband ordered the same thing...and exactly the same thing happened. Absolutely diabolical.
Definitely WILL NOT be trying to
purchase anything from Ninja!!
(If I could give a minus star rating I would!)

EDIT.....
Same evening.....received another email Congratulating me on my new Ninja Crispi and giving my recipes to try.
Can't make this crap up. What a joke!!

My Ninja frying pan surface, after light use, has begun to peel away at the top. Contacted Ninja but they were not interested unless I could provide a receipt of purchase. I think it presents a health hazard so I have thrown it away and will not buy anything else from this company. BEWARE

Det blev ett dubbelköp därav retur. Själva produkten, airfryer crispi fungerar väldigt bra. Men retur rutinen deras är under all kritik, de har valt UPS, som har en hantering från 1800-talet känns det som och bara hitta en UPS-butik var nog eländigt. Paketen är nu lämnat till UPS för retur, då mailas det fortfarande att dem inte ser något his UPS osv. De som tog emot returen sa att för att det är UPS kan man inte få ett inlämningskvitto utan det sker tydligen vid annat tillfälle, så nu mailar Ninja om inlämningskvitto. Helt sjukt

I love love love Ninja. I have an airfryer, pizza oven, icreami, slushy, slow cooker, blender/processor, traveller blender and knives. Their products are such high quality and solid. The blender has blades running all the way up so blends the whole bowl rather than just bottom 2 inches (why has no one else thought of this). The traveller blender is not great cause it hardly holds anything though. Knives are so sharp I needed stitches!. I only wish I drank coffee so I could buy the coffee machine. I'm obsessed with Ninja and my friends have also caught my obsession.

Customer service is horrible and warranty is near impossible to use

Dreadful, i thought buying a Ninja i was in safe hands. The Ninja foodie 15 in one is a underperforming complicated appliance i ever seen without much support. I want my money back really cos its exhausting to use this an appliance and go figure… for hours
resulting mostly thumbs down eatable. The recipe book it self is a disaster. We are not borne how to pressure cook. The vent unvent explanation is so flimsy that i just come across with something today that i explained me that i have to close the entire top or something?
Its tedious to clean as well, its a kitchen monster not a kitchen help.

Contacted ninja this morning via their webchat as no other way to contact them.asked a question about cleaning the inner of residual build up of meat juices etc as could be a fire hazard.i am not talking about the drawer.after a few more questions i was proceeded to a pay page to get help from a technical person ?! Huh ? So to get an answer YOU HAVE TO PAY .....why ? Has put me off purchasing Ninja products.

Wow, I thought Ninja was a decent brand, but looking at the reviews here, I realise how wrong I was especially when I have experienced this myself. My Ninja Speedi which I bought just over 2 years has got faulty and not usable. A product costing over £200 should last a lot longer than that. When speaking to the customer service, they said they can't do anything so I have to now try and escalate this. Definitely not a brand worth investing in.

I bought a Ninja Combi All-In multicooker. After 1 1/2 years, it simply stopped working. I called the support department, and they simply said there was nothing they could do, just buy another one at a 40% discount! I paid almost $300, only to have to throw it away! It was in excellent condition. They could have given me more options! Nothing!! I was completely disappointed with Ninja, a loyal customer! Never again! What a shame, a great company doesn't have better products and better service!

Wat een fantastische ervaring!
Bij onze Ninja Detect 3-in-1 was door eigen toedoen een klein onderdeel afgebroken, waardoor de smoothiemaker het niet meer deed. Ik heb gebeld om te vragen of we de machine konden laten repareren. Dat bleek niet nodig – het advies was: “stuur hem maar op, dan ontvangt u een nieuwe.” Zo gezegd, zo gedaan. En vanmorgen stond er een gloednieuwe voor de deur. Wat een service!