Ninja Kitchen Recenzje 

Hallo, unsere Kaffemaschine funktioniert nicht mehr und da wir Garantie darauf haben meldeten wir es dem Kundenservice. Es kam die Meldung das wir eine neue bekommen aber zuerst müssen wir das alte zurückgeben. Dafür senden sie uns eine Rückholauftrag.
Darauf warten wir bereits seit einem Monat. Bei Reklamationen senden sie einen Bestellauftrag über eine neue Kaffemaschine die wir aber erhalten erst bekommen wenn das alte zurückgeht. Also Garantie bedeutet diese Firma nichts und sie stecken mit Absicht ihre Köpfe im Sand. Da die Maschine nicht mal ein Jahr gehalten hat ist der Preis auch übertrieben. Nicht kaufen!!!!!! Wir werden nie wieder einen Gerät von Ninja kaufen. MfG.

Airfryer, Creami und Luxe Cafe Pro im Einsatz. Alle Geräte laufen tadellos, der Airfryer bereits seit über 4 Jahren. Letzte Woche Freitag zum ersten Mal einen Garantiefall eingereicht (Griff des Milchkännchens der Luxe Pro defekt), gestern kam das neue Kännchen per Post. Top!

Hello I have not received my giveaway and I have waited 3 months I’m not happy as I keep getting into contact this is my last resort and I’m also not happy because iv gave all my personal information out and have no updates

My creami went in for repairs at the end of May. It's now sept 1st. I've emailed and called so much I felt like some kind of crazy lady. They don't reply to anything unless I call the customer service and get one of the nice Indian ladies to put in a request for the manager. Over 3 months! Still don't have it back! They blame dhl and dhl customerservice say's that's untrue. They've treated me incredibly bad regardless.

Don’t ever by from this homepage. They are not for real. My tracking nr says, package is delivered, but I’ve never got the package, but they took my money right away 😡😡😡😡

Ich habe 2 Airfryer und 1 Creami bestellt und kann von dem Kundenservice und der Abwicklung des Online-Kaufes nur positiv berichten.

Bei beiden Airfryern war die Front beschädigt, wodurch ich einen angemessenen Preisnachlass erhalten habe und der Kundenservice sehr schnell geantwortet hat.

Die Geräte laufen einwandfrei und funktionieren sehr gut. Ich würde wieder dort bestellen.

Reem from customer service couldn't have been more helpful, faulty item replaced with no fuss, excellent.

Awful website that dosnt work, even if you ring them there’s an option (2) to press because of this and delivery delays, apparently an email got lost,… even though the other 9 repetitive emails came through? Customer service isn’t good either, and they prices change a lot on website? What I was going to buy was reduced, 4 days later it’s reduced still but original price is 100 pounds higher than it was.

I am amazed by the adverse comments. We have a Ninja Kettle which has developed a leak after 18 months. I called the Consumer Experience Team and spoke to Areej who could not have been more concerned, helpful and pleasant. She led us through the questions and answers and arranged a replacement. The whole process was quick and efficient. Well done Areej you are a credit to the Company.

We purchased a Ninja mega kitchen system less than 2 years ago and the small 64oz food processor bowl was defective and the bottom gearing part separated from the main unit. We contacted Ninja and they refused to replace the unit or give us a discount on another one.
From reading the reviews on here, this is quite common with this unit so this tells me it’s a manufacturers defect but Ninja will not admit to it. Save your money and don’t make this purchase. It’s a piece of garbage and Ninja won’t stand behind there garbage products!!

Going round in circles of generic emails for warranty replacement, it’s a joke! Never buying shark or ninja items again. Almost 4 weeks, almost got there then they changed their customer service contact format and I’m now back to square 1

Nooit kopen zeer slecht bedrijf als gaat met chatbots terug bellen vergeet het maar werkt niet wel 10 brieven van excuus en wat vervelend we bellen u binnen 24 uur terug dus niet kopen koffiemachine zeer slecht kwaliteit het werk niet maal graad water geen crema

I am waiting on a replacement order since the beginning of July.
The level of Customer service has been very disappointing.
I have had to chase with several emails along with numerous phone calls, the product has been delivered 7 times now apparently & have still Not received the product.
I have been promised now that customer service will track it from their end to ensure delivery however I have yet to even receive a response on another follow up email.
Very disappointing after paying for an expensive product.
Dont understand why there is such issue with trying to post a product!!

Been waiting since May for a refund it’s now August 3 replacement coffee machines before finally agreeing to issue a refund promised 7 working days it’s been 15, sent so many emails and crickets AVOID buying anything from Ninja

Beställ inte från detta företag! Varan kommer inte fram och deras kundtjänst är helt omöjlig att komma i kontakt med. Ett riktigt ful företag!

A part of my blender broke very quickly. First they sent the wrong blender as a replacement. Second time they sent a dirty, used, broken blender.
The customer service was quick, but worthless if their policies are bad. The product ks mediocre.

False advertisement. Website shows items that aren’t included. The Slushi Max machine doesn’t come with a recipe guide. The enormous amount of money for the machine and no recipe guide. SHAMEFUL

I bought a 14 in 1 oven and some time later, the bulb stopped working. Being a resourceful type of guy, I looked into how I could replace this. It turns out that this can't physically be done by the owner? Why would a manufacturer make an item where a simple thing like bulb replacement can't easily be done?
I contacted Ninja, who sent me out an inferior model, so I sent it back. They told me that the original was out of stock, to which I replied that I'd wait for one to become available. Months have passed, so I looked online only to find that John Lewis, probably the biggest and most respected department store in the UK, has them available. I called Ninja, only to be told that they're out of stock again. When I asked why one hadn't been sent out before they ran out yet again, there was no satisfactory answer. Since the bulb stopped working, the toasting feature now seems weaker and we're having to add time to the countdown timer in order to brown the bread.
I certainly won't be recommending Shark/Ninja to anyone ever again, very disappointing.

I will never buy another Ninja or Shark product ever again. I had the 15-1 airfryer which stopped working after a year just over warranty, of course. Tried during that time to get replacement main pot, it was never in stock. I have their ultra non stick pans, which I bought the same time as the airfryer, I have had these replaced once as the coating bubbles, the replacement products are now doing exactly the same thing. I have contacted Ninja again but of course nothings in stock to replace the faulty items so I have been put on a waiting list. Shark vacuum, pet version, anti hair wrap, what a joke, vacuum cleaner absolutely awful though it does have good suction. Bits break off, heavy to use, weight distribution due to motor positioned halfway up the handle, makes in very hard to maneuver. This has also had to be replaced due to just not working. Cheap products with a high price, steer clear is my advice.

We hebben in januari 2026 een slushi apparaat besteld. Helaas in juni was er iets van plastic kapot in de bak zelf. Ik heb contact opgenomen met de klantenservice (helaas wel slecht bereikbaar) om te vragen onder garantie een nieuwe plastic bak waar de slush in zit op te sturen. Meneer van de klantenservice ging het oplossen en ik moest alleen een foto sturen. Ik heb zonder het te vragen een volledig nieuwe slush apparaat gekregen aangezien die bakken niet appart verkrijgbaar zijn. Top service