NHS Fleet Solutions Recenzje 

Not the first time using NHS Fleet solutions - never had a bad experience with them. Easy to contact and friendly company

All very smooth from order to receiving the car. Not very clear how/ when/ where the servicing should be done. Other than that, great service and would use again.

Ease of set up, helpful customer service, ease of contact.

Overall, it was a seamless experience. Had some issues at some point with site but it was resolved when I called.

Selected car, went through all driver insurance submission, a week before delivery order cancelled, had to find another car, which to be fair I am very pleased with. You collected my old vehicle, 45 minute thorough check, car was cleaned, vacuumed and changed to 90%. Gentleman collecting car was very complementary and requested i signed his form which stated no charge, car in acceptable condition.
Three weeks later recive email from you requesting £480. Stating damage, and incomplete service history. I have contested this and even visited service centre and emailed you a copy of their service records for my car, complete.
I have asked for a copy of the collecting engineer report showing damage, this has not been provided, I was sent a report which was made 2 days post collection, which was incorrect, said Hybrid, it isn't, and other discrepancies.
To top it all you fail to take out my monthly payment even though it was already set up, you just needed to change the amount, so next month I will have double amount taken off me.
Oh, and then you send a threatening email stating you will call in the bailiffs,
I have had no further communication from you regarding my dispute for nearly 3weeks, discounting the threatening bailiffs letter.
It's only 2 stars because I love my car, which to be fair is more Polestar than you.

Worth the wait for the vechile. Vechile got delivered professionally and I am very happy with what I purchased

Excellent communication all through, pleasant and professional staff, offering explanation and support

45 mins waiting as caller no.1,not helpful at all regarding charge point I paid for thru them which took 8 months to install (apparently I was to contact pod point directly even tho I paid fleet solutions the money) didn't really want to help regarding the charger,having to pay over £100 extra when handing car back as their collection time is a week away,don't really explain the costs that come out your salary as mine was over £500 took off salary for a £360 car (had to call and get them to explain)

Fantastic service! Lovely guy who delivered it.

Friendly customer service

Would leave no stars if I could. Absolutely disgraceful service, as an NHS employee i'm ashamed that they are allowed to use the NHS name. If you have a problem with your vehicle, they will do NOTHING to assist you, apart from tell you that your rights under the Consumer Rights Act don't apply as you don't own the vehicle. My wife has been trying to reject her VW ID Buzz for almost 5 months as it's been into VW dealer 6 times for the same fault, which keeps reoccurring with the vehicle safety systems. All NHS Fleet do is give you the runaround for months on end, and blame the lease company (in our case Athlon, who are equally as disgraceful).
I would urge anyone thinking of getting a salary sacrifice vehicle through NHS Fleet to reconsider. It may seem like a good deal, but when you're paying £750 per month for a vehicle that has already spent over 4 months of the 9 months you've had it sat in a dealership while they try to fix it you'll soon realise it's a waste of your hard earned wage.

So hard to get in contact - in queue for ages
also not processed my car payment so 2x in one month when plenty of time

Was easy to reach and always updated about the vehicle delivery process

Very friendly and efficient, made the whole process easy and straightforward which is exactly what we need.
Car is fab to, glad I went ahead and I’m sure I will do it again in the future

No issues went smoothly

From start to finish its been a smooth easy process. A clear easy to use quoting and ordering system. Regular car delivery updates. Excellent communication. I also absolutely love my car! So far, so good!

Great service, efficient and clear. Quick turn around too

Excellent service from NHS Fleet Solutions. The process of arranging and receiving my new lease car was straightforward and efficient. Communication was clear, and everything happened as promised. Very pleased with the experience and would definitely recommend.

Ordered from the special officers section. Easy process, car delivered in 3 weeks. Very happy with process