Seems like I have the same issue as many… placed an order that hasn’t arrived, no tracking at all. I’ve emailed 3 times and been totally ignored. Looks like I’m going to have to initiate a chargeback... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Very disappointed where can I start. long story short got proof and evidence. Expired 2021& February 2023. sold me out of date products vaping disposable products. Totally unacceptable, took over two... Zobacz więcej
Great value, excellent service, fast delivery! Needed some coils as I was running low. Great price and put my order in on Monday lunchtime. Didn't expect the them to arrive on my doorstep the next mor... Zobacz więcej
Initially sent expired disposables. After using the ‘instant’ chat, they agreed to replace the disposables they sent. I was given a returns label for the first batch to be sent back to them. The new l... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
NewVaping is the best online vape store uk that offers an unparalleled selection of e-cigarettes, e-liquids, nicotine salts, vape juices, kits, mods, coils, pods, tanks and accessories at great price. NEWSLETTER - Get the latest news , releases and Updates Get all the exclusive updates in your inbox by signing up for our emails on Newvaping.com. Contact us If you need assistance, our customer service is open from Monday to Friday by info@newvapingcom.
Dane kontaktowe
Overbridge Road, M7 1SL, Salford, Zjednoczone Królestwo
- info@newvapingcom
- newvaping.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Great as always
Live Chat and Dispatch
Good Stuff: My third order so they are doing something right, great product selection at fantastic prices ;)
Bad Stuff: The staff running the live chat do not get information from the warehouse with any haste at all, got left hanging around for an answer for over an hour. My question related to an order I was placing and waiting to checkout (at around 11am on a Friday). So I didn't miss the dispatch deadline I checked out without getting an answer but the order wasn't shipped until after the weekend anyway, quite disappointing :(
I asked for 1 item to be refunded and…
They made a mistake and fixed it right away, main thing is they took accountability for the issue they caused. Thank you
Good service but ran out after 2 pulls…
Good service but ran out after 2 pulls literally so I don’t know if I’ll be buying again
Quick delivery easy to order
Great shopping experience
Great shopping experience. Easy to order.speedy delivery. Will definitely buy again
Reasonable sales
Great product
Excellent company to buy from really…
Excellent company to buy from really quick delivery and fantastic items really good store don’t need to go anywhere else now
Good price prompt delivery and good…
Good price prompt delivery and good communication an excellent company.
Very nice manners.
I had a inquiry and the girls was very very helpfull indeed. Allways delivered on time. Its the only vape company i use, and i have tried the rest. Would recommend.
Perfect customer service
Ordered on 05 January, received on 11 January. The tracking number is not updated (Royal Mail International), which is a problem when you want to track the parcel, but it arrived quite quickly. The customer service was very responsive. I am very happy with my purchase, one star less because the delivery is not transparent otherwise it deserves 5 stars :)
unfortunately there are always problems…
unfortunately there are always problems with shipments, I have not yet received my package which is blocked at customs
Plenty of choices
Plenty of choices, great price & delivery was on time. I will definitely be ordering from them again
Completely disingenuous customer…
Completely disingenuous customer service. Tracey from customer service blamed everything else she can apart from taking responsibility for their own dismal failings.
Surprised she hasn't blamed a binman strike for a delay in receiving goods. Shocking service. Avoid
Very pleased with the service
Very pleased with the service. Sometimes my favourite flavours are out of stock but usually back in stock within a day or 2. 48 tracked is great when postal service is normal.
Ordered still waiting
Ordered and paid in full for goods on 24nov .still being fed bs that the post office are on strike??used to rave about the service from here but since relocation customers are at the bottom of the list.

Odpowiedź od Newvaping
Terrible service
Avoid using this company, they false advertise made a order with 48 hour delivery, hasn’t arrived 3 weeks later, poor customer service on contacting them and no help as they just blame other businesses such as the Royal Mail what they don’t seem to understand is alternative delivery options are available out there when we all know the Royal Mail we’re going on strike, plus that excuse becomes thin when it’s been 3 weeks, I would order from here with caution !!

Odpowiedź od Newvaping
You took my payment and I have never…
You took my payment and I have never received my order from November.
When I complained, I received a reply stating due to postage delays.
I have now waited 3 weeks and still no package. Disgusting service for a brand new customer

Odpowiedź od Newvaping
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







