Seems like I have the same issue as many… placed an order that hasn’t arrived, no tracking at all. I’ve emailed 3 times and been totally ignored. Looks like I’m going to have to initiate a chargeback... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Very disappointed where can I start. long story short got proof and evidence. Expired 2021& February 2023. sold me out of date products vaping disposable products. Totally unacceptable, took over two... Zobacz więcej
Great value, excellent service, fast delivery! Needed some coils as I was running low. Great price and put my order in on Monday lunchtime. Didn't expect the them to arrive on my doorstep the next mor... Zobacz więcej
Initially sent expired disposables. After using the ‘instant’ chat, they agreed to replace the disposables they sent. I was given a returns label for the first batch to be sent back to them. The new l... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
NewVaping is the best online vape store uk that offers an unparalleled selection of e-cigarettes, e-liquids, nicotine salts, vape juices, kits, mods, coils, pods, tanks and accessories at great price. NEWSLETTER - Get the latest news , releases and Updates Get all the exclusive updates in your inbox by signing up for our emails on Newvaping.com. Contact us If you need assistance, our customer service is open from Monday to Friday by info@newvapingcom.
Dane kontaktowe
Overbridge Road, M7 1SL, Salford, Zjednoczone Królestwo
- info@newvapingcom
- newvaping.com
2,9
Średnia
513 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Top notch service
28 kwietnia 2025
I HAVE BEEN USING THIS COMPANY FOR…
i HAVE BEEN USING THIS COMPANY FOR 18MONTHS, BUT MY LAST 2 ORDERS HAVE NOT ARRIVED. NONE OF MY EMAILS RESPONDED TO.
7 października 2025
Opinia niezależna
No stars at all for this company
No stars at all for this company
They take your money and you never hear from them again.
Just initiated a dispute through my bank to try get my money back.
Avoid this company like the plague!
1 października 2025
Opinia niezależna
Scam!
I Ordered and payed for on the 28th August £57 and didn't receive the order. I have emailed them several times and had no response I also asked for a full refund which was ignored. Do not use this Vape store, You will probebly loose your money.
18 września 2025
Opinia niezależna
Unreliable vaping site!
I made an order on the 25 august 8 items totaling £36.25 the order was accepted to which I've been waiting 3 weeks now this is the longest I've had to wait, I've e-mailed 5 times with no response this will be the last time I visit newvaping.com as they are I'm unreliable
27 maja 2025
3Wks and no contact from this company
It’s coming up to 3wks since I made my purchase, still haven’t received my item and the company doesn’t respond to emails or live chat. I’ve used this company many times in the past, but I certainly won’t be using them again! 0 customer service. I’ve been left with no other option but to initiate a chargeback with my bank. AVOID
12 sierpnia 2025
Opinia niezależna
Avoid
Ordered a Month ago. No communication at all. Not received, ignore messages.
29 sierpnia 2025
Opinia niezależna
Have used many times but now I’m…
Have used many times but now I’m getting nothing from them order status just say waiting fulfilment
7 sierpnia 2025
Opinia niezależna
Scam
Made an order on the 28/07/25.
They charged my account but have not sent me my order. It has now been 3 weeks.
27 lipca 2025
Opinia niezależna
AVOID!
Seems like I have the same issue as many… placed an order that hasn’t arrived, no tracking at all. I’ve emailed 3 times and been totally ignored. Looks like I’m going to have to initiate a chargeback and report to trading standards. Furious that these types of companies are so blasé about stealing money from people and have the audacity to not respond to customers.
7 sierpnia 2025
Opinia niezależna
Used for years and up till recently had no issues
Ive used them several time in the past ,
In July placed and order no delivery six weeks later ,they're not responding to any correspondence ...
11 lipca 2025
Opinia niezależna
send out wrong orders, then dont respond to emails. No phone number
Ive ordered through newvaping a few times. Had an issue with an incomplete TWICE before. First time they sent me a voucher code. Was less than it should have been, but i wasn't about to quibble over £1.
Second time, they also responded saying the missing items were coming from a different site - and they did eventually arrive.
3rd time. I could tell the package was missing items before i opened it. So using my head, i filmed the unboxing, and of course i was right.
I contacted them about it...... ignored...... so i contacted them again..... ignored....... contacted them a third time and gave 5 days to respond (it had been going on a while) .... ignored.
They are happy to take your money, not so happy to give you what you paid for. Beware.
I've now initiated a chargeback through my bank, which of course i will win as i have evidence of the unboxing, and their sheer audacity to ignore customers.
I will never use them again, and i would hope you dont either.
30 czerwca 2025
Opinia niezależna
I take back my bad review
I take back my bad review.
Item received. One of the downfalls of working for a vape company. The reused Elfliq box got mixed with our returns. Sorry guys
17 czerwca 2025
Opinia niezależna
0 customer service orders always missing items
good selection of products at a good price however 3 out of 4 of my last orders have been missing items and have taken over a week to respond, i have emailed them 7 times and had no reply, live chat is not working, message not being replied to, im still waiting for a reply after over week, due to this 1 star is all i can give, please improve you customer service!
6 maja 2025
Opinia niezależna
Took money, didn't fulfil order
Ordered on 21st April. Still says awaiting fulfilment two weeks later. No response from chat or email. AVOID
6 maja 2025
Opinia niezależna
Always check your order items missing
Been using newvaping for quite a while now. Items are always good quality and delivered on time. In the last order I was 1 item short as I was in the one before that, I emailed them to which I got no reply on both occasions. Would be nice for them to acknowledge you not just take money from you, although this said I still order because I like the flavours and price
28 kwietnia 2025
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.