Seems like I have the same issue as many… placed an order that hasn’t arrived, no tracking at all. I’ve emailed 3 times and been totally ignored. Looks like I’m going to have to initiate a chargeback... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Very disappointed where can I start. long story short got proof and evidence. Expired 2021& February 2023. sold me out of date products vaping disposable products. Totally unacceptable, took over two... Zobacz więcej
Great value, excellent service, fast delivery! Needed some coils as I was running low. Great price and put my order in on Monday lunchtime. Didn't expect the them to arrive on my doorstep the next mor... Zobacz więcej
Initially sent expired disposables. After using the ‘instant’ chat, they agreed to replace the disposables they sent. I was given a returns label for the first batch to be sent back to them. The new l... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
NewVaping is the best online vape store uk that offers an unparalleled selection of e-cigarettes, e-liquids, nicotine salts, vape juices, kits, mods, coils, pods, tanks and accessories at great price. NEWSLETTER - Get the latest news , releases and Updates Get all the exclusive updates in your inbox by signing up for our emails on Newvaping.com. Contact us If you need assistance, our customer service is open from Monday to Friday by info@newvapingcom.
Dane kontaktowe
Overbridge Road, M7 1SL, Salford, Zjednoczone Królestwo
- info@newvapingcom
- newvaping.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Excellent service from a company that cares…
Excellent service from a company that help customers to get the right products at remarkably low prices any info needed is sent straight away any offers that would suit you are sent soonest to help get good value for money postage is also a big saving from many other companies selling online. I would recommend this company to all for all their vape equipment most definitely a pleasure to deal the may it long continue
Scammers
Nothing received and no reply to messages, a joke of a company, do yourself a favour and avoid these jokers.
Have contacted bank to get money back.
Stole my money.
Paid and Ordrered for 30 but only received 17 vapes.
Emailed for explanation but have not had a reply.
Lost my money.
They used to be good but not any more.
Quick service
Good price and helpfull
Received delivery with missing items
Received delivery with missing items, took 8 days to receive, Poor customer services, no respose via email...
Last two orders were missing Juice and…
Last two orders were missing Juice and coils, I emailed to let them know and they said they'd respond within 48 hours. They didn't respond. Always been good in the past but missing 3 packs of coils and 6 bottles of juice over two orders. I have video of myself opening the packages but noone seems to want to respond. A shame as they've always been good on previous orders
At first the site seemed a little sketchy.....
At first the site seemed a little sketchy and had various scam reviews. But I went ahead with my order, delivery took longer than expected (total time of order to delivery took 6 days) but overall quality of the product is very good.
Slow delivery
Delivery has been very slow lately, packages arrive later than expected. Other than that service is very good.
Used to be pretty good. Not now.
Used to be pretty good. Last two orders, however, were short of items and no response to emails. £30 out of pocket. More fool me ordering again after the previous order was incomplete.
Only sent me half of my order
Only sent me half of my order. No communication on the live chat or by email. Had to contact my bank to get a partial refund. Awful customer service!!!
UPDATED REVIEW - As Now Resolved
** UPDATE START 22/01/24 * - I'm updating this review to be fair as I finally received a reply and resolution of a refund, although this took just over a month. This still isn't great by any means, it seems that they had no-one in customer service for a month which is very poor, but they may have had unavoidable issues. Although communicating this in some way at all would have been far better than just complete silence! * UPDATE END *"
Used them quite a few times without issue, but I placed another order in December that arrived on the 18th, it was missing 34 bottles of juice, sent photos etc as it was clear from the package it couldn't have contained the right amount due to them being packed in boxes of ten it was physically impossible to have been in there. Emailed them about 10 times with no answer at all, even using different emails addresses, live chat doesn't exist as it always says they are offline but will respond then don't, no phone number for them, but constantly receiving sales emails from them.
Easy to order and always offering their…
Easy to order and always offering their customers a % off the price.
Goods recently ordered were incomplete…
Goods recently ordered were incomplete and previous order were 1 short tried to contact them with a response to say sorry they were busy with Black Friday customer service at this company is far from ok and need to engage with customers giving them business
Quick service great products and a loyalty scheme would order again.
Quick service
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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