Very cheerful and happy service with alot of knowledge that made me feel better about my situation, went out of her way to help me so im very grateful.
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
This was one of the easiest accounts to set up. I was enticed by various offers ranging from pay in 3 6 or 12 months. My offer was interest free. Here’s the good part in my opinion. I never set up a d... Zobacz więcej
Reakcja na opinię
NewPay still haven't replied to my complaint or dispute. This is despite then replying saying a "specialist team would contact me" I am still moving forward with my complaint to the FCA as this co... Zobacz więcej
I found myself purchasing something of greater value last week, & it was definitely best purchased via the finance route. I didn't even consider elsewhere because Newpay had a 0 percent interest paym... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Newpay is a digital credit account that allows you to break your online purchases into fixed monthly payments wherever you see the logo. Representative 24.9% APR (variable). NewDay Ltd. Subject to status. 18+. UK only. T&Cs apply."
Dane kontaktowe
Zjednoczone Królestwo
- newpay.co.uk
3,8
Dobra
211 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Odpowiedź od Newpay
Hi Kestutis,
Thank you for taking the time to leave us a review. We're excited to have you on board 😊
Best,
Stephanie.
I purchased a DJ Deck for my son and…
I purchased a DJ Deck for my son and used trustpilot to finance it the system they use is very easy to use and I got a response back very quickly so I went ahead with the purchase. The comms from Trustpilot have been great throughout the year and so I am happy to recommend them
21 maja 2025
Odpowiedź od Newpay
Hi,
Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊
Best,
Stephanie.
Easy online experience being able to…
Easy online experience being able to spot payments even though I paid early
28 maja 2025
Odpowiedź od Newpay
Hi Jazzy, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 Best, Elan
Strongly recommend
I was able to buy a large expensive item and pay it back with an affordable amout each month. full access to my account and a reminder of the monthly payment to be taken from my bank a few days before. I had no problems with Newpay and have now finished my payments .I would strongly recommend Newpay.
2 maja 2025
Odpowiedź od Newpay
Good Afternoon, Lindsay,
We appreciate you taking the time to share your experience, and we're thrilled to hear how helpful you found newpay!
- Kenith
Quick and easy with good correspondence…
Quick and easy with good correspondence throughout,would recommend 🙂
8 maja 2025
Odpowiedź od Newpay
Hello Stevie. Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊Best, Audrey
Very easy to apply and quick answer
Very easy to apply and quick answer. Very easy to use
4 maja 2025
Odpowiedź od Newpay
Good Afternoon, Lee,
Thanks for taking the time to share your experience, great to hear you found the application process so simple!
- Kenith
Money made easy
Great helped me when things was tight but kept me informed of everything that was happening
18 kwietnia 2025
Odpowiedź od Newpay
Hello. Thank you so much for the lovely review! Best, Audrey
Excellent service helped me a lot.
30 kwietnia 2025
Odpowiedź od Newpay
Hello Paul. Thank you so much for your lovely review and the 5-star rating!
We’re a card that says yes to helping you build your credit score when used responsibly - so it is great to hear that we have helped you build yours 😊. Best, Audrey
Easy and fair
30 kwietnia 2025
Odpowiedź od Newpay
Hello Keith. Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊Best, Audrey
Newpay was very professional and…
Newpay was very professional and supportive very pleased with the outcome
25 kwietnia 2025
Odpowiedź od Newpay
Hi John, thank you for taking the time to leave us a positive review. We're pleased to have you as our customer 😊 Thanks, Michelle.
Quick and simple to apply no messing…
Quick and simple to apply no messing about quick to reply so wot you waiting for give it a go
25 kwietnia 2025
Odpowiedź od Newpay
Hi Tony, Thank you for taking the time to leave us a positive review. We're pleased that you found our application process nice and easy, this is just what we aim for 😊 Best, Elan
Great company nothing bad can say about…
Great company nothing bad can say about them
25 kwietnia 2025
Odpowiedź od Newpay
Good Afternoon, Liam,
We appreciate you taking the time to share your kind words, and we're thrilled to hear you're happy with the service Newpay provides!
- Kenith
Odpowiedź od Newpay
Hello Abdulkhalik. Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊Best, Audrey
Newpay made things easier
They made it easy to find what I was looking for and pay for it. I have had no issues trying to pay for my goods when I used Newpay, it's safe as well.
16 kwietnia 2025
Odpowiedź od Newpay
Hello Nikki. Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊Best, Audrey
100% recommend
Been unbelievably great with me gave me a great starting budget and haven’t had any problem ordering what I’ve wanted, would 100% recommend using this company
10 kwietnia 2025
Odpowiedź od Newpay
Hello Ian. Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊Best, Audrey
Odpowiedź od Newpay
Hello Ruth. Thank you for your 5* review! Best, Audrey
I don’t like that there is no fashion…
I don’t like that there is no fashion or beauty now. I don’t think I’ll use again.
4 kwietnia 2025
Odpowiedź od Newpay
Hi there, I appreciate the time that you’ve taken to write the above. Please be assured that this feedback will be passed on to the relevant team. Best, Elan
Odpowiedź od Newpay
Hi there,
Thank you for your 5-star review!
Best, Stephanie.
Great product but annoyingly frequesnt emails.
Great and easy way to obtain a loan at 0% linked to a training offer for my granddaughter.
I wouldhave given it 5* if it wasn't for the incessant emails that seemingly give me no way of unsubscribing as they say"This email is a service message from NewDay relating to the administration of your Newpay account".
This is what totally annoys me about modern finance companies as youre held hostage to their pernicious and constant emailing in the hope you'll buy into more of their products!!
27 marca 2025
Odpowiedź od Newpay
Hi John,
I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above.
Unfortunately, due to the public nature of this platform we are unable to discuss account specific information from here. We would however love to look into this further for you.
Please can you reach out to our Customer Service team on 0330 838 0170 or via chat in the app (More > Help & Support > Contact Us > Contact Details) at your next convenience. The team will have full access to your account and will be happy to help. We hope to hear from you soon so that we can get this resolved for you.
Thanks, Julie.
Not many shopping places
Not many shopping places, could do with more. But payment plan is good and monthly. Shame because if there was more shopping places I would of giving 5 stars
12 marca 2025
Odpowiedź od Newpay
Hi Angie,
Thank you for taking the time to leave us a review. I would like to thank you for your feedback as we are always working to improve and develop our services, and customer experience is at the heart of this.
Best,
Stephanie.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.