Newark Cylinders Recenzje 103

Wynik TrustScore: 5 na 5

4,8

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Newark Cylinders were very helpful and I spoke to the same person each time who understood my requirements and always translated to a new drawing. NewarkCylinders were a breath of frest air after a dr... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Needed a bespoke cylinder quickly. Sent the details, Mark responded very quickly with a detailed price and delivery schedule. Once ordered I received a call telling me when the courier would delive... Zobacz więcej

Oceniono na 5 z 5

Major leak from our 18year old Albion , contacted Mark and in no time he had put my mind at ease , worked with my drawings (scribble) and supplied a new thermal store. All the staff at Newark are real... Zobacz więcej

Oceniono na 5 z 5

I needed a bespoke tank making to replace a buffer tank in a tight space, with an emersion and a pressure valve and the existing connections. The team at Newark did a great job, even getting some spec... Zobacz więcej

Informacje dotyczące firmy

  1. Producent
  2. Dostawca instalacji ciepłej wody
  3. Dostawca słonecznych systemów grzewczych

Napisane przez firmę

Newark Cylinders specializes in manufacturing and supplying tailor-made hot water storage solutions. Our meticulously crafted products are exclusively engineered to meet the demands of installations where standard 'off-the-shelf' units fall short of requirements, ensuring seamless integration and optimal performance. The variables we offer in bespoke cylinder design include various heights, diameters, capacities (8 Liters – 1500 Liters), materials (copper and stainless steel), pressure ratings, heat source compatibilities, coil sizes and quantities, connection sizes and quantities, connection positions, insulation thicknesses, finishes, and more. These options can be mixed and matched to create the ideal cylinder (or range of cylinders) for each project.


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

103 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Oceniono na 5 z 5

Newark Cylinders were very helpful and…

Newark Cylinders were very helpful and I spoke to the same person each time who understood my requirements and always translated to a new drawing. NewarkCylinders were a breath of frest air after a dreadful time trying to specify a cylinder with Telford Tanks who gave conflicting advice and are so rushed off their feet and didn't always do what they promise. Newark are a little more expensive but worth it for professionalism and peace of mind.

27 listopada 2025
Opinia niezależna
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Odpowiedź od Newark Cylinders

Thank you for your review, Tony. We are indeed not the cheapest, and hopefully our service level and product quality justifies that. Please let us know if we can do anything else to help. Tom

Oceniono na 5 z 5

Jr heating and plumbing ltd

Great service and good turnaround

5 sierpnia 2025
Opinia niezależna
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Odpowiedź od Newark Cylinders

Hi Jayen,

Thank you for the kind words. We take great pride in delivering an exceptional service, and producing goods quickly.

Oceniono na 5 z 5

Fantastic product turned around in…

Fantastic product turned around in record time

17 lipca 2025
Opinia niezależna
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Odpowiedź od Newark Cylinders

Thanks Max! Glad you were happy with our service. If there's anything else we can do to help, please let me know. Adam

Oceniono na 5 z 5

Excellent service from start to finish

Excellent service from start to finish. Adam advised us throughout the process . We received our cylinder quicker than anticipated. Highly recommend this company.

9 czerwca 2025
Opinia niezależna
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Odpowiedź od Newark Cylinders

Hi Angela,

Thank you for your review. We take great pride in delivering an excellent service, and that includes delivering orders sooner than expected.

Thanks again

Oceniono na 5 z 5

Fantastic product, value and service.

I designed and installed my own central heating system 35 years ago. It was very unconventional at the time as it incorporated an IMI Flomax open vented heat storage cylinder with an internal mains pressure heat exchanger to provide mains pressure hot water via a thermostatically controlled valve to hot taps and shower. Hot water is sent to the radiators directly from the cylinder by a second pump and controlled by a timer and room thermostat. All was fairly well until the cylinder sprang a leak after about 30 years.

I contacted IMI Flowmax and was told that they still made this cylinder but they would NOT supply me directly (as a retail customer) and I must order through a plumber’s merchant. When I tried to do this all the merchants hadn’t got a clue what I was talking about. Alter lots more calls I was eventually able to get a couple of quotes which were both sky high and with long waits. For a couple of days I didn’t know what to do and then I had a ‘brainwave’ which turned out really well!!!

I remembered that there was a copper cylinder manufacturer in Newark only ten miles from where I live. Rather than phone I just turned up there and within ten minutes I was invited to sit in an office with the owner of the business. I explained my situation and he produced a pen and paper and together we designed exactly what I was looking for. His advice was invaluable and included extras which I hadn’t considered such as a couple of 28mm connections top and bottom so that I could link the cylinder to a future wood burner. When he priced the job it it came to less than half the prices I was quoted for the, replacement IMI Flowmax.

It only gets better, as the cylinder thermostat fitted into an internal mount and is far more sensitive than the external thermostat that was strapped to the outside of the first cylinder. The internal heat exchanger is also far more efficient and produces hot tap water at lower cylinder water temperatures and always at a hot but safe temperature.

When my really old (35 years) 'Ideal Ilan 2' boiler finally packed up earlier this year I replaced it with a Viessmann Vitodens 16Kw 'Heat Only' gas boiler which INTEGRATES PERFECTLY with my 'Newark Cylinders' heat store cylinder. The two together are awesome with instant hot water at a perfect consistent temperature and with radiators that also heat very quickly. The boiler can easily cope with the load of both at the same time if required and also run close to 100% efficiency at times of little load upon it, resulting in lower gas bills ..

I am SO PLEASED with this situation, which is why I have taken the time to write this

21 kwietnia 2025
Opinia niezależna
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Odpowiedź od Newark Cylinders

Thanks so much for your detailed review, John. We're glad that we were able to provide such an optimal solution for you. Tom

Oceniono na 3 z 5

Newark Cylinders provided good service…

Newark Cylinders provided good service overall, but there were small issues with delivery timing. Communication was strong, and they worked hard to resolve everything smoothly. The product quality and attention to custom specifications were solid, though not flawless. I’d consider using them again, but there’s room for improvement in some areas.

4 marca 2025
Opinia niezależna
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Odpowiedź od Newark Cylinders

Thank you for this feedback, Alecia. Constructive criticism is very valuable to me as I'm always striving for my team and i to able to provide an exceptional service.

I would really appreciate knowing specifically which parts of our service didn't meet your expectations so that I can refine them and ensure that we do better next time.

Would you have a few minutes for a call to discuss what went wrong with the delivery and what would have improved the custom specification experience for you (in exchange for some discount off any potential future orders), please?

Thanks,

Tom Sharpe
Technical Sales Manager
01636678437

Oceniono na 5 z 5

This Company and its MD Mark Smith go…

This Company and its MD Mark Smith go to the extremes with assistance and advise cannot thank them enough Duncan Bennett.

4 lutego 2025
Opinia niezależna
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Odpowiedź od Newark Cylinders

Thanks for your review, Duncan. Please do let us know if we can help further!

Oceniono na 5 z 5

Received really a first class service…

Received really a first class service from Tom and the team. Very flexible and accommodating. There was an issue with a third part accessory (external) just past warranty but Tom was kind enough to speak to their supplier and have it replaced
Gopi

16 stycznia 2025
Opinia niezależna
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Odpowiedź od Newark Cylinders

No problem, Gopi, we always try and go the extra mile where possible. Thanks for the review! Tom

Oceniono na 5 z 5

Great company

Great company, would definitely use again

18 kwietnia 2024
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Odpowiedź od Newark Cylinders

That's great to hear, Brian, thank you. We look forward to working with you again.

Oceniono na 4 z 5

Good quality product

Good quality product, but quite expensive

26 kwietnia 2024
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Odpowiedź od Newark Cylinders

Thank you for this good review, David. Was there anything that we could have done better, that would have gained us a 5 star review?

If you weren't fully satisfied with our product and/or service we would absolutely understand you not giving us a perfect rating. If, however, the only downside was the price, I would justify that by pointing out that our made-to-order products require more labour hours than their mass-produced equivalents.

If you could consider whether this gives you any inclination to update your review, we would greatly appreciate it. If you choose to leave it at 4 stars, that's absolutely no problem, and we will strive to regain our 5 star average through future reviews.

Oceniono na 5 z 5

Fast efficient easy

Fast efficient easy. A bit expensive but good value.

18 kwietnia 2024
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Odpowiedź od Newark Cylinders

Thank you for your review, Mark! Our bespoke service does indeed come at a slightly premium cost, but as you've rightly mentioned, the convenience and quality that this provides can certainly add a lot of value.

Oceniono na 4 z 5

Marine calorfier

We requested quotes for a large marine calorifier from several companies. Newark Cylinders were the most expensive but provided the most information on their website and in their quote, Adam answered the queries we had promptly and the spec of the calorifier seemed very good so we placed the order with Newark. When the courier delivered the calorifier it was poorly packaged in just a cardboard box, which seemed totally inadequate for the size and weight. The cardboard was clearly also damaged and upon opening the packaging the calorifier ring stand was damaged, causing the calorifier to rock from side to side. On contacting Newark Cylinders about this they were apologetic and came up with several ways forward, one of which was agreed upon with Tom resulting in an outcome we are happy with. Adam and Tom were always helpful and professional to deal with. Were it not for the poor packaging and subsequent courier damage it would have been five stars but I think it's a well-deserved four stars.

9 kwietnia 2024
Opinia niezależna
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Odpowiedź od Newark Cylinders

Thanks for your review, Bill. I'm glad we were able to find a satisfactory solution for you. Tom

Oceniono na 5 z 5

Great company to deal with!

Great company to deal with. Tom excelled himself with the way he handled my design and follow ups. Looking forward to dealing with Newark going forwards as we launch our own cylinder range.

6 marca 2024
Opinia niezależna
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Odpowiedź od Newark Cylinders

Thanks Richard, glad to be of service. I hope we see lots of MWPHS Cylinders going out of the factory soon! Tom

Oceniono na 5 z 5

Very helpful sales people

Easy to order exact spec I needed for a solar cylinder to fit in a tight space. Sales person was very helpful and ensured all the fittings were in the right place for a straightforward installation.

12 lutego 2024
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Odpowiedź od Newark Cylinders

Hi Howard,

Thank you for the kind words. We take great pride in being as helpful as possible and fulfilling your needs.

Oceniono na 5 z 5

Adam took a lot of care regarding the…

Adam took a lot of care regarding the design of our cylinder, sending helpful drawings and double checking our reqirements at every step. Excellent service, and great attention to detail.

2 października 2023
Opinia niezależna
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Odpowiedź od Newark Cylinders

Thank you for your review, Peter. We're really glad you were happy with the service Adam gave - He's extremely consistent in this regard. If we can help any further, please do let us know.

Oceniono na 5 z 5

Extremely helpful and knowledgeable

They were very helpful in ensuring exactly the right solution was supplied.

21 lipca 2023
Opinia niezależna
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Odpowiedź od Newark Cylinders

Thank you for your review Ash! We're glad you were happy with the service and solution provided.

Oceniono na 5 z 5

Have known the owner since 2006

Have known the owner since 2006, never had a failure with any of there cylinders.
Newark now produce my NEW thermal store since 2022, with many sold todate and also replaceing my old made in china model.
Many satisfied home owners, many also included my solar thermal collector system

6 czerwca 2023
Opinia niezależna
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Odpowiedź od Newark Cylinders

Thanks a lot Eric! Your Thermal Store designs continue to be a popular product for us all these years later, proving that they're a very effective means of storing heat energy for hot water and heating systems.

For anyone wanting to discuss their own Thermal Store project with Eric, please call us on 01636 678437 and we can provide his contact details.

Oceniono na 5 z 5

Helpful and knowledgeable sales staff

Helpful and knowledgeable sales staff.
I wanted a 1 kilowatt immersion heater for my home solar pv system and they had exactly what I wanted.
Very good product.

14 lipca 2023
Opinia niezależna
Logo Newark Cylinders

Odpowiedź od Newark Cylinders

Thank you for your review Mark! We're glad that we could provide the ideal immersion heater for your needs.

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