NeoTimber are absolutely 💯 fantastic to work with. Superb customer service, prompt delivery and always so very helpful with any enquiry too. Not to mention, their composite products are best in... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We have used NeoTimber for several projects now and we contimue to rate them for service and quality. We have been very happy with the products. Our latest delivery was for cladding. The driver was Da... Zobacz więcej
Reakcja na opinię
Wayne delivered my composite decking and very kindly stacked it for me at the back of the garden. He could have just left it at the front but he went above and beyond on a wet and stormy day to help m... Zobacz więcej
Reakcja na opinię
What an absolute delight to have a delivery by Andrés charming polite and SO HELPFUL….offered to place the products round the back and not just dump on the driveway… a credit to your company …. 5 ⭐️
Informacje dotyczące firmy
- Dostawca materiałów budowlanych
- również w kategorii:
- Materiały drewniane
- Producent
Napisane przez firmę
NeoTimber® composite decking, NeoTimber® composite fencing and NeoTimber® composite cladding are all hi-tech eco-friendly alternatives to traditional wooden solutions.
Dane kontaktowe
Innovation House, Telford Way, Stephenson Industrial Estate, LE67 3HE, Coalville, Zjednoczone Królestwo
- 01530 382 180
- enquiries@neotimber.com
- neotimber.com
4,9
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 71% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od NeoTimber
Hi Lukasz,
Thanks so much for the great review.
We're really pleased the service and timing all went smoothly for you.
Vision
NeoTimber Customr Services Executive
The delivery driver John was great.
The delivery driver John was great.
Enquiries pre-order were dealt with informatively and professionally and lead time was good.
And the decking looks great
6 sierpnia 2026
Opinia niezależna
Odpowiedź od NeoTimber
Hi Paul,
Thank you so much for this lovely review.
I'll be sure to pass your feedback on to John. It's great to hear he did such a good job with your delivery.
We're really pleased your enquiries were handled well and that you're happy with the decking.
Vision
NeoTimber Customer Services Executive
Fantastic delivery service
Fantastic delivery service. Andrejs was super profesional and very helpful! Thank you
5 sierpnia 2026
Opinia niezależna
Odpowiedź od NeoTimber
Hi Oscar,
Thanks so much for the great review.
We're really pleased he was so professional and helpful with your delivery.
Vision
NeoTimber Customer Services Executive
David the delivery driver
David the delivery driver , was very helpful
5 sierpnia 2026
Opinia niezależna
Odpowiedź od NeoTimber
Hi Daniel,
Thank so much for the great review.
I'll be sure to pass this on to David. We're really pleased he was so helpful with your delivery.
Vision
NeoTimber Customer Services Executive
First time using them…now my go-to
First time using NeoTimber after a friend recommended them to me, and I couldn’t be happier with the experience. The decking arrived exactly when promised, was well packaged, and the quality of the product is excellent. All of the boards were straight with no warping, splitting or defects, making installation straightforward. The finished job looked fantastic, and my customer was delighted with the result.
I’ll definitely be using NeoTimber again. They’ve earned a place as my go-to supplier for future decking projects.
20 maja 2026
Odpowiedź od NeoTimber
Hi Simon,
Thank you so much for this brilliant review.
We're really pleased your first experience with us was a positive one, from the delivery arriving as promised right through to the quality of the boards making installation nice and straightforward.
It's great to hear your customer was delighted with the finished result too.
Thank you for the recommendation, and we look forward to working with you in the future.
Vision
NeoTimber Customer Services Executive
Punctual delivery
Punctual delivery, very friendly driver. Load dropped exactly where we wanted it .
4 sierpnia 2026
Opinia niezależna
Odpowiedź od NeoTimber
Hi Karen,
Thanks so much for the great review.
We're really pleased to hear the delivery was punctual and friendly, with the order dropped exactly where you needed it.
Vision
NeoTimber Customer Services Executive
Five star delivery
On time delivery. Driver John was extremely helpful, happy and great communication. Order was 100% correct. Five star delivery. Many thanks
4 sierpnia 2026
Opinia niezależna
Odpowiedź od NeoTimber
Hi Greg,
Thank you so much for this fantastic review.
I'll be sure to pass this on to John. We're really pleased he was so helpful with great communication, and that your order arrived on time and correct.
Vision
NeoTimber Customer Services Executive
Neo Timber's Delvery driver John did an…
Neo Timber's Delvery driver John did an excellent job today delivering my order.
31 lipca 2026
Opinia niezależna
Odpowiedź od NeoTimber
Hi Louella,
Thanks so much for the great review.
I'll be sure to pass this on to John. We're really pleased he did such an excellent job delivering your order.
Vision
NeoTimber Customer Services Executive
Delivery drivers were very friendly and…
Delivery drivers were very friendly and arrived early. Great delivery by Andrejs and his colleague.
31 lipca 2026
Opinia niezależna
Odpowiedź od NeoTimber
Hi Isabel,
Thanks so much for the lovely review.
I'll be sure to pass with on to Andrejs. We're really glad they were so friendly and arrived early for you.
Vision
NeoTimber Customer Services Executive
Odpowiedź od NeoTimber
Hi,
Thanks so much for the great review.
We're really pleased you had an efficient and friendly delivery of your composite decking.
Vision
NeoTimber Customer Services Executive
Odpowiedź od NeoTimber
Hi Andrew,
Thanks so much for the great review.
We're really pleased to hear you had a quick delivery and are happy with our products.
Vision
NeoTimber Customer Services Executive
Great service
9 lipca 2026
Odpowiedź od NeoTimber
Hi Terry,
Thank you for the great review. We're glad you had a fantastic service with us.
Vision
NeoTimber Customer Services Executive
Great company
A great company to deal with. Their customer service was superb when we had a slight problem.
9 lipca 2026
Odpowiedź od NeoTimber
Hi Eliza,
Thank you so much for this lovely review. We're really pleased our customer services team could help sort things out for you.
Vision
NeoTimber Customer Services Executive
Odpowiedź od NeoTimber
Hi Michael,
Thanks so much for the great review. We're really glad you're happy with the product.
Do get in touch if you need anything for future projects.
Vision
NeoTimber Customer Services Executive
Railings
Excellent Railings and the most helpful Delivery Driver he went out of his way to help, my wife was well happy the way he help out, an asset to your company.
27 lipca 2026
Opinia niezależna
Odpowiedź od NeoTimber
Hi Danny,
Thank you so much for this fantastic review.
I'll make sure the driver gets your thanks. We're really glad he went out of his way to help and that your wife had such a positive experience.
Do get in touch if you need anything for future projects.
Vision
NeoTimber Customer Services Executive
Andre delivered our order today
Andre delivered our order today. I felt bad as couldn’t help him unload as was on a conference call but he was friendly and helpful and happy to unload.
27 lipca 2026
Opinia niezależna
Odpowiedź od NeoTimber
Hi Joe,
Thanks so much for the great review.
I'll be sure to pass this on to Andrejs. We're really glad he was friendly and happy to unload for you, no need to worry about not being able to help out.
Do get in touch if you need anything for future projects.
Vision
NeoTimber Customer Services Executive
Odpowiedź od NeoTimber
Hi,
Thanks so much for the great review.
I'll be sure to pass this on to John. We're really pleased you're happy with the product and found him polite and helpful too.
Do get in touch if you need anything for future projects.
Vision
NeoTimber Customer Services Executive
Excellent product. Great service.
From the moment I ordered the decking, it has been a first rate service. Even advised me that I didn’t need some materials and saved me money! The delivery was first rate as well. Highly recommended.
11 lipca 2026
Odpowiedź od NeoTimber
Hi John,
Thank you so much for this wonderful review.
It's brilliant to hear the service was first rate from ordering right through to delivery, and that we could help save you some money along the way too.
Do get in touch if you need anything for future projects.
Vision
NeoTimber Customer Services Executive
Service has been excellent
Service has been excellent, quick responses, great product. highly recommended
1 lipca 2026
Opinia niezależna
Odpowiedź od NeoTimber
Hi Ben,
Thanks so much for the great review.
We're really pleased to hear you've had quick responses and are happy with the product.
Do get in touch if you need anything for future projects.
Vision
NeoTimber Customer Services Executive
Great product - great service
The product looks great - looking forward to installing it.
The delivery service from the driver, Sean, was excellent.
24 lipca 2026
Opinia niezależna
Odpowiedź od NeoTimber
Hi Carl,
Thanks so much for the great review.
I'll be sure to pass this on to Sean. We're really glad the delivery service was excellent, and hope the installation goes smoothly for you.
Do get in touch if you need anything for future projects.
Vision
NeoTimber Customer Services Executive
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.