Neon Beach Recenzje 

5550
•
Wynik TrustScore: 2 na 5

2,0

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Neonbeach Mannheim. Bei ca 37 Grad Außentemperatur- heißester Tag des Jahres? 🥵wird nachgefragt,ob man denn die Klimaanlage im Toilettenbereich anschalten könne -da auch draußen 0 Abkühlung,kein Spr... Zobacz więcej

Oceniono na 1 z 5

Würde gerne garkein Stern geben. Es werden Decken an bestimmte Gäste ausgegeben, fragt man dann nach, bekommt man gesagt es gäbe keine. Nach ein einhalb Stunden warten auf sein 40€ essen bekommt m... Zobacz więcej

Oceniono na 1 z 5

Cm1014 number, Ordered December 4 weeks later this piece of cheap crap in a led strip bit of plastic passed as neon, left a review on here , got a phone call off guy to drop review and the would... Zobacz więcej

Oceniono na 4 z 5

After months of emailing back and forth... the new team at Neon Beach have been extremely helpful. We were offered a refund or continue to process order and they promised delivery within three wee... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

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Napisane przez firmę

Neon Beach is here to make life bright with high quality LED neon signs. We believe in vibrant statement pieces for every space, whether it’s a small corner of your home or a standout piece for your business. With hundreds of unique, trend-led designs (and the option to create a bespoke piece) you’re guaranteed to find something you love. Time to get inspired….


Dane kontaktowe

2,0

Słaba

Wynik TrustScore: 2 na 5

6 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,0

Wszystkie recenzje

(5550)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 2

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Set expectations low, be happy *edit*

11/6/22 UPDATE: I am updating my review - my prior review was basically “set expectations low (about waiting time), be happy.” My main gripe was the waiting time for shipment of product. Here are my current thoughts:

Best qualities from neon beach - the quality of product and customer service. I have purchased two items from neon beach, both times I was nervous because shipping time and other negative reviews. To say it simply, their customer service team is awesome and deserve major kudos. If you were in the same position as me and nervous for when your sign arrives, I would just reach out and put your mind at ease. They are really great and more than reasonable.

Cons: shipment time, lack of updates. I signed up to the shop app but for whatever reason, updates were few and far between - my order was set as ‘processed’ even though a month had passed. GRANTED my order ended up shipping within the estimated time, so, maybe I shouldn’t complain.

Overall experience is a 5 - price is probably among the best you’ll find, quality is more than I could have asked for, and I will eventually be ordering a third time while hoping my patience has somewhat improved :)

10 sierpnia 2022
Opinia niezależna
Logo Neon Beach

Odpowiedź od Neon Beach

Hi Rachel,

Thank you for posting a review and we’re sorry to hear that your experience was not up to standards.

We would like the opportunity to investigate your feedback further. Could you please provide us with your order details? We’ll work with you to resolve if there are still any issues as quickly as possible.

Look forward to hearing from you.

Neon Beach Team

Oceniono na 5 z 5

Amazing, would 100% recommend

Really impressed with my neon sign from Neon Beach. It looks amazing in person and was packaged very well to ensure no damage in transit which I thought was great. Super easy to hang up, and I love the three light settings to make the sign dimmer/brighter. Very high quality, great service, would 100% recommend to anyone thinking of making a purchase.

4 sierpnia 2022
Opinia niezależna
Oceniono na 5 z 5

California dreaming neon sign

Faultless
Good communication, made to order and arrived within 3 weeks.
Sign was well packed and no damage,will definitely use them again
Also with been in uk,sent a uk plug and power pack. Thankyou 👍

26 lipca 2022
Oceniono na 5 z 5

Customer service is amazing

Customer service is amazing. I bought a sign about 2 years ago and it was not lighting up anymore. RJ with customer service emailed back and forth with me several times to ensure that I got it working and then worked with me afterward to ensure that everything with the light was working properly. And it all happened in record time. I am not sure I have ever had any customer service take such good care of me. Thank you so much, Neon Beach and RJ!

12 lipca 2022
Opinia niezależna
Oceniono na 5 z 5

Company logo on Neon. Great results

Ordered a neon sign of my company logo. I sent them the graphic as a vector file and they translated it into a sample image of how the neon sign would appear. I was really happy with the design and the neon sign arrived within the timeframe they recommended and was a superb likeness to the design they produced. Really happy with the sign and would definitely order from here again.

10 lipca 2022
Opinia niezależna
Oceniono na 5 z 5

A stunning custom sign

I went through the process of designing a custom sign a few months back and the representative I spoke to was very professional and helpful. Delivery was quick considering is a custom design and the sign itself is stunning. I'd recommend the remote colour changing option if you're thinking about it - it's a huge upgrade! Overall very happy with my order 😁

8 lipca 2022
Opinia niezależna
Oceniono na 1 z 5

Totally useless - DO NOT ORDER FROM HERE

Totally useless.

Made an order weeks ago and had to chase numerous times to find out where it is. Made it very clear I needed it in a specific timeframe.

Eventually asked to wait a few days while they 'locate my order'.

Clearly never made the sign and were just buying time.

6 lipca 2022
Opinia niezależna
Logo Neon Beach

Odpowiedź od Neon Beach

Hey Rupert,

Thank you for your review and we're sorry to hear this has happened.

RJ from our Customer Services team has reached out to you via email. Please could you kindly check your junk folders also, in order to get this resolved as quickly as possible.

I apologise for the disruption caused on your order and on behalf of our delivery partner, to which we are investigating.

Thank you,

Tom
Neon Beach Team

Oceniono na 5 z 5

Sehr guter Kundenservice

Leider kam meine erste Bestellung beschädigt an, was ja mal passieren kann. Der Kundenservice war sofort verfügbar und hat extrem schnell geantwortet und eine Lösung gefunden. Ich habe zum Austausch ein neues Schild erhalten!

28 czerwca 2022
Opinia niezależna
Oceniono na 1 z 5

Don't order here

Don't order here, it is a scam.
You will pay, but you won't receive the LED Sign, we ordered 8 weeks ago and still didn't receive anything. The company is not responding to emails or anything else. So don't order here!

It is a complete Scam, they are still asking now about order numbers and payements and I paid two monts ago. Please don't order here! Onyl if you like to loose money. Also the people answerering my emails now, they ask the same questions over and over again.

21 czerwca 2022
Opinia niezależna
Logo Neon Beach

Odpowiedź od Neon Beach

Hi Leon,

Thanks for writing us a review.

We owe you an apology, and we're sorry we messed up.

It was not our intention to miss your order, and we take full responsibility for any inconvenience we have caused you.

After reviewing the situation, we found the cause to be a system failure on our side - that's why your recent emails were missed, and the order wasn't processed. Aware of this issue, we are committed to ensuring you don't have to deal with this again, as our IT guys have looked into this case.

I can see our support team is now in contact with you. I hope you respond to the last message as soon as possible so we can sort this out.

We value your business and hope to win back your trust. If you have any additional feedback or cause for concern, please do not hesitate to reach out.

Best,
Neon Beach Team

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

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