Photography is a hobby for me. Therefore, I do not see the need to spend a lot in very expensive professional products that will only see occasional use. Neewer offers that balance between quality,... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Like and trust- the spring clamp and hot shoe connection is secure. I’m not worried about the phone falling off. Could be better- the connection to the tilt needs improvement. You have to keep tig... Zobacz więcej
Reakcja na opinię
Product hasn't arrived and never got a response to my inquiry. UPDATE: Mike from Neewer contacted me and took care of the situation. He went above and beyond to help correct the situation. I received... Zobacz więcej
Reakcja na opinię
I create art with lights and neewer is my go-to for all my various lighting needs, of which there are many! Always a high quality product and fast shipping at a reasonable price point.
Reakcja na opinię
Informacje dotyczące firmy
- Zakład fotograficzny
- Sklep fotograficzny
- Sklep z akcesoriami do telefonów komórkowych
- Sklep RTV
- Producent oświetlenia
- Studio fotografii
O Neewer
Napisane przez firmę
At NEEWER, we are a team of creators driven by passion and precision. We believe that great imagery begins with exceptional tools—crafted with care, designed with purpose, and built to inspire. Every product we make reflects our commitment to quality, innovation, and trust.
In an era where creativity thrives through social media, NEEWER empowers photographers and filmmakers with professional-grade lighting, video, and audio solutions that combine performance and accessibility. Our mission is simple: to make creative excellence within everyone's reach.
LEARN MORE
Dane kontaktowe
247 Morewood Ave, 15213, PITTSBURGH, Stany Zjednoczone
- 7326239777
- support@neewer.com
- neewer.com
NEEWER Limited Sale Now On!
4,4
Doskonała
426 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 78% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Shipping Updates Need Work, But Support Was Helpful
Initially, it was extremely difficult to track my order, and I received very few updates beyond the “order received” email, which definitely led to some frustration on my end.
That said, I was never truly upset or worried about my order, mainly just frustrated by the lack of communication and tracking clarity. Neewer’s customer service team later reached out to me directly, listened to my concerns, and apologized for the inconvenience. I genuinely appreciate the professionalism Neewer shows and their willingness to address the situation directly. Overall, while the experience started off frustrating, I’m satisfied with how they handled it in the end.
28 kwietnia 2026
Odpowiedź od Neewer
We are very sorry for the lack of updates. The tracking updates are supposed to go out automatically after item is shipped and we are checking to see why you didn't receive them. If there is anything else we can help with, please reach out to us by email at service@neewer.com or call our US phone support at +1 732-623-9777.
Thanks,
Neewer
Total Satisfaction
It was pretty much exactly what I expected and made me feel satisfied.
24 kwietnia 2026
Odpowiedź od Neewer
We are thrilled to hear you are happy with your purchase. Thank you so much for choosing Neewer!
Thanks!
Neewer
Very helpful and responsive
There was an issue with my order during shipping and they were very helpful and generous in getting it resolved.
22 kwietnia 2026
Odpowiedź od Neewer
Very sorry about the initial problem but very happy to hear everything has been resolved. We truly appreciate your business and look forward to serving you again.
Thanks!
Neewer
Tempo de entrega muito longo
30 kwietnia 2026
Odpowiedź od Neewer
We are very sorry you haven't received the item. I checked the tracking and it looks like it was returned to sender due to an incomplete address. Please reach out to us by email at service@neewer.com or call our US phone support at +1 732-623-9777 for more assistance.
Thanks,
Neewer
Not happy with purchase.
I like the lights are light weight.
They aren’t bright enough.
Have to get a light to find the control buttons, as they’re hard to feel.
Thinking of returning, not happy with my purchase.
They were recommended by “Claude ai”
4 maja 2026
Odpowiedź od Neewer
We are sorry to hear you are not happy with the lights you ordered. Please reach out to us by email at service@neewer.com or call our US phone support at +1 732-623-9777 for more assistance.
Thanks,
Neewer
Odpowiedź od Neewer
Thanks for shopping at Neewer! Enjoy your new light and we hope to have the pleasure of doing business with you in the future.
Thanks!
Neewer
Odpowiedź od Neewer
Thank you for your business. We value your trust and confidence in us and sincerely appreciate you!
Thanks!
Neewer
The tracking is not available
The tracking is not available. I clicked the tracking number on my order but neither of the carriers showed a valid tracking.
1 maja 2026
Odpowiedź od Neewer
We are sorry to hear you are having issues tracking your shipment. I checked your order details and you should be able to track you order through the following site: www.pfctrack.com . If that still doesn't work, you can email us at service@neewer.com or call our US phone support at +1 732-623-9777 for more assistance.
Thanks,
Neewer
Nice hydroponic machine which allows…
Nice hydroponic machine which allows you to grow twelve plants. Includes plant food too. Looking forward to continued use int he future. Thank you.
2 kwietnia 2026
Odpowiedź od Neewer
Thank you for being our valued customer. We are so grateful and hope we met your expectations.
Thanks!
Neewer
Response to issues is extremely slow
Response to issues is extremely slow, having a live person in chat, after normal hours is helpful. The website needs tweaking as well
10 maja 2026
Odpowiedź od Neewer
We are very sorry for any delay in any responses. We'll be reaching out to make sure everything is resolved, or you can contact us at service@neewer.com or +1 732-623-9777
Thanks,
Neewer
I have bought 5 flashes from neewer so…
I have bought 5 flashes from neewer so far. Pleased with all of them.
30 kwietnia 2026
Odpowiedź od Neewer
Glad to hear the flashes are working out for your needs. We truly appreciate your business and look forward to serving you again.
Thanks!
Neewer
Excellent 100%
30 kwietnia 2026
Odpowiedź od Neewer
Thank you for being our valued customer. We are so grateful and hope we met your expectations.
Thanks!
Neewer
Odpowiedź od Neewer
Thanks for shopping at Neewer! Enjoy your new slider and we hope to have the pleasure of doing business with you in the future.
Thanks!
Neewer
terrible return policy
I ordered 2 sizes on an item due to their 100% back money back guarantee and when I went to return one it cost $40 to ship. I didn’t realize that return shipping fees are part of the consumers responsibility until I went to mail it back and it caught me off guard. Usually companies handle that aspect of a return but it’s annoying that they do not.
20 kwietnia 2026
Odpowiedź od Neewer
We are very sorry for confusion on the return policy. We do try and make it clear who is responsible for return shipping on the our "Return and Refund Policy" page on our website. We'll be reaching out to make sure everything is resolved, or you can contact us at service@neewer.com or +1 732-623-9777
Thanks,
Neewer
Odpowiedź od Neewer
Thank you for shopping with us! We’re so happy you chose Neewer.
Thanks!
Neewer
Industry changing
Fast, truthful, and reliable answers to questions about their many great products. Quick shipping, along with great packaging. The direction that Neewer is going should have other companies in the industry very worried, as they have truly begun to create a wonderful system of products that serve there customers. Absolutely love every product I own from them.
22 kwietnia 2026
Odpowiedź od Neewer
Thank you so much for the kind words. We truly appreciate your business and look forward to serving you again.
Thanks!
Neewer
Odpowiedź od Neewer
Happy to hear your feedback on your order. Thank you for shopping with us! We’re so happy you chose Neewer.
Thanks!
Neewer
I needed lights in about a week
I needed lights in about a week for a job and I found a great selection at Neewer. They were delivered quickly and worked beautifully on the job. The build is better than expected and easy to use.
29 kwietnia 2026
Odpowiedź od Neewer
We're so happy to hear you are enjoying your lights. We truly appreciate your business and look forward to serving you again.
Thanks!
Neewer
It was everything I expected and was…
It was everything I expected and was packed properly.
22 kwietnia 2026
Odpowiedź od Neewer
We are thrilled to hear you are happy with your purchase. Thank you so much for choosing Neewer!
Thanks!
Neewer
Odpowiedź od Neewer
Thank you for your business. We value your trust and confidence in us and sincerely appreciate you!
Thanks!
Neewer
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.