Failed to include a promised litter mat that should have been included within the box and then only agreed to ship the mat if I left a positive Trustpilot review. This has to be immoral and also agai... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Failed to include a promised litter mat that should have been included within the box and then only agreed to ship the mat if I left a positive Trustpilot review. This has to be immoral and also agai... Zobacz więcej
Reakcja na opinię
I have the Neakasa m1 automatic litterbox. The app is easy to use, the litterbox is spacious but not too big, and any issues I’ve had have been promptly responded to and kindly resolved by the compan... Zobacz więcej
In September, I started noticing that the M1 litter box door would not go shut and the drum stayed rolled over as if it were full. The level in the drawer was below the top of the drawer. Upon conta... Zobacz więcej
From product quality to customer services, everything was perfect. The litter tray is big enough for my 12kg maine coon. The litter tray is fantastic and robust. The cleaning operation is fantastic... Zobacz więcej
Neakasa, formerly known as "Neabot", was established in 2017 as a leading innovator of smart cleaning technology under Genhigh. Our mission is to simplify and elevate people's lives by providing top-of-the-line smart cleaning solutions. Our current product lines include Pet Cleaning, Floor Cleaning and Personal Care and Cleaning.
1050 Lakes Drive, #225, 91790, West Covina, Stany Zjednoczone
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 88% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very safe litter robot. Incredible time saver. Early adoption rates by Siberian Cats. I have ordered (4) now with the last one being delivered next week. Easy to change out litter bags, convenient app to monitor health and maintenance.
I really like the Neakasa litterbox. It works great. I love the app. It tells me who is using the box, if the litter is low or it there is any issues with the box. It is the best automatic litterbox I have had.
I didn't even buy one. I tried to. But they were out of stock, specifically for my country. No preorders available; just ask them to notify you when they're back in stock. Oh wait, no, that's just a joke button. You can't actually get them to notify you when they're back in stock. Try to buy the same model but for a different country; well, you can add it to your cart, but then you can't order it of course. So you give up. But wait! Now you can get inundated with harassing emails about the product you weren't even allowed to buy because you left it in the basket. Try to unsubscribe and it takes you to a page that DOESN'T EVEN LOAD! Thank you so much for the hell you have gifted me neakasa, without me even needing to buy anything.

Odpowiedź od neakasa.com
Have been using two M1 cat toilets for more than 3 years now. First one had some minor defects that I made worse after washing the cat litter box in my bathtub. Nevertheless, it lasted me almost 2 years before it fully broke (didn’t contact support team due to laziness). Was so impressed by this device, that decided to buy a second one even after doing in depth due diligence on other brands (it works perfectly).
Needed spare parts for the trimmer, was arranged within a few days and delivered, good support
j'ai la litière M1+lite avec marche pied, très contente, facile à monter et nettoyage rapide et facile.
j'ai 4 chats et aucune odeur.
je remarque aussi une économie de litière.
Grâce au marchepied, il y a moins de litière au sol.
Très satisfaite de mon achat.
I have had the Neakasa M1 with a trap door since October 2024, and I am loving the machine, so well built for a first-gen product. Using with 3 cats, and they all seem to have adapted to the machine since the beginning. After-sales support is also quite good when it comes to spares under warranty, like the silicone mat replacements.
Things to improve:
1. Replacement parts are way overpriced lately; when the device was not that popular, they were like 50% cheaper.
2. App: Sometimes, it doesn't sync itself with the toilet. Or it just times out.
3. The plastic used can be a bit better for the price. I had no issues so far, but for a machine this expensive, it gets scratched by cats easily.
To conclude, great product; if you are on a hunt for an automatic cat litter box, give them a try. Of course, do your own research.
Best,
Anshul
Le M1 Plus derneire generation est un très bon produit. Je n'ai strictement rien à faire, il a aussi le mode chaton dessus. On peut voir le poids de son chat en temps réel. Aucune odeur ne sort et aucun problème pour mon chat.
Je mets 4, à voir avec le temps maintenant. Si tous se passe bien je mettrait la note la plus forte
Our cats started using the Neakasa litter box from the very first minute without any issues. With two cats, it has made daily cleaning so much easier and saves us a lot of time. The automatic cleaning function works reliably, keeping the litter box clean at all times.
One small difference compared to the Pro version is that the Lite version does not include the additional odor-sealing feature. However, this can easily be added yourself with a simple adhesive seal.
Overall, we are absolutely delighted with it and would buy the Neakasa again without hesitation. A clear recommendation for any cat owner looking to make daily litter box maintenance much easier! 🐱🐱👍
Eine wunderbare Erfindung. Man muss sich um nichts kümmern es riecht nicht und meldet sich wenn es gelehrt werden möchte oder Streu aufgefüllt werden muss. Ich bin zur Zeit im Urlaub mit meinem Kater und vermisse es sehr. Der einzige Nachteil, es ist nicht transportabel...Jedenfalls nicht mit dem ICE. Es sollte jeder Ferienwohnung Besitzer haben.
Ich kann es jedem Katzenbesitzer nur empfehlen. Etwas teuer in der Anschaffung aber jeden Euro wert.
Findet mein Kater Picco Bello auch.
Love this litterbox and my cats love it too. Haven’t had any issues except that sometimes I adjust what’s in the bag and get more into it.
I have seven cats and four of these literally boxes no smell only pull bags twice a week. easy set up. i have larger cats so the open mouth design helps
have given as a gift to someone on the struggle bus with old time scooping they love it!!! i recommend to any one to use it
The litter box itself and the app are great. Several years now of used. My cats love it. No smell. The shipping department is absolutely horrible though. So many issues getting replacement parts and bags from them. The litter box though is top notch. Multi cats up to 3 no issues. Sometimes it forgets the cats or switches to kg. And I have to reenter the information. But 9 out 10 for the box. Will definitely buy another if this one ever fails.
Amazing experience with my M1 Cat liter and customer service!
I backed the M1 creation and its one of the best things ive done ever. Makes my life so much easier. I have had to speak to customer service regarding the middle tray lifting and they quickly sent me a replacement. Easy Peasy
“I bought the N3 robot vacuum, but unfortunately it never worked properly. It constantly stops and says that something is blocking it, even when there are no obstacles at all. I recorded the problem and made a complaint, and to their credit I was sent a replacement without any issues — good customer service in that regard.
Unfortunately, the new one had exactly the same problem. It maybe drives one meter before stopping again and reporting an error. Because of this, I do not use it at all, which is really disappointing when you have spent so much money on a product that does not work as promised.
Sadly, I cannot recommend this brand of robot vacuum cleaner.”

Odpowiedź od neakasa.com
I have 2 rescued cats, one is 9 pounds and the other is 14 pounds. They’ve been using a regular litter box since they were kittens, so I was worried that it would take them a long time to get used to this robot box. But they started using it right away! I chose Neakasa because it is open on top and I think that made all the difference. I’ve read the other reviews and it sounds like some people are just lucky to get a box that works and some (too many) are unlucky and get lemons. I’ve had mine for 7 months and have had no problems whatsoever. With my two cats, I empty the tray once a week. It’s great! This has been a game changer for me. The only thing I wish is that it wouldn’t stay upside down when the tray is full. That becomes a dire situation if I’m not home. I wish it just stayed open and just won’t self clean when its full. That’s my only complaint. Other than that, I would recommend this - and hope you get a good one!
I have 6 cats total.2 mainecoons
1 chonky boi, 2 torties and a lovely ragdoll.
I have 4 of the whisker litter robots and while they are nice for the cats, the mainecoons... they dont fit all the way.
I got this one based off the open top.
In all honesty I'd rather switch to all of them being this litter box.i do wish it was wider/bigger since my male mainecoon keeps on growing.
I do enjoy the ease of the dirty litter removal and that it keeps at me when it's full.
I havent had any issues with any sensors giving it false "full" notifications. Unlike the litter robots.
Excellent product for our 3 feline household. Our very timid 15 yr.old was slow to adapt but now loves it as it's fresh & clean for him - everytime:)
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.