Y'alls escalations department is awesome, everytime we have a problem it gets attention from either Andrej or one of his team and we really appreciate it. Give some of y'alls level 1s a bit more th... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Daisy was the most amazing customer support representative I have ever spoken to. Her dedication to helping me solve the issue I was having with Aloha was something I've never seen before. She called... Zobacz więcej
Reakcja na opinię
When a power outage hit my store. We were not able to go back online. We reached out for help and immediately we were put into spooling and I was educated on what would happen moving forward. Unfortun... Zobacz więcej
Reakcja na opinię
This company signs you up for a contract without your permission, POS system is faulty and does not operate properly. Once you try to cancel you find out and Aloha representative signed you up for a... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
NCR Voyix Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail and restaurant industries. NCR Voyix is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today NCR Voyix transforms the stores and restaurants experiences with cloud-based, platform-let SaaS and services capabilities.
Dane kontaktowe
864 Spring St NW, 30308, Atlanta, Stany Zjednoczone
- 1-800-225-5627
- ncrvoyix.com/restaurant
4,4
Doskonała
740 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 20% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
They were on top of it and took care of…
They were on top of it and took care of me from minute one to minute 78!
27 czerwca 2024
Odpowiedź od Aloha by NCR Voyix
Thanks for being a valued customer, we love hearing about your positive experience with our team.
I don't use Aloha Cloud so I can't rate…
I don't use Aloha Cloud so I can't rate anything and I'm not going to give you 5 stars just to be a nice guy!
27 czerwca 2024
Odpowiedź od Aloha by NCR Voyix
Hi Speros, thank you for the feedback.
They are alway on top of things and…
They are alway on top of things and when an issue arises, it is fixed very fast.
17 czerwca 2024
Odpowiedź od Aloha by NCR Voyix
Thanks for being a valued customer, we love hearing about your positive experience with our team.
Good communication and helped me fix my…
Good communication and helped me fix my issue efficiently.
19 czerwca 2024
Odpowiedź od Aloha by NCR Voyix
Thank you for sharing your experience with us. We're happy to hear your issue was resolved in a timely manner by our team.
Locked out retrieval
Rep was very helpful and knowledgable. Appreciated his insight to unlocking my accoutn.
17 czerwca 2024
Odpowiedź od Aloha by NCR Voyix
Thank you for sharing your experience with us. We're happy to hear your issue was resolved in a timely manner by our team.
Odpowiedź od Aloha by NCR Voyix
Thank you for sharing your experience with us.
When a power outage hit my store
When a power outage hit my store. We were not able to go back online. We reached out for help and immediately we were put into spooling and I was educated on what would happen moving forward. Unfortunately we were not able to get back online immediately so we had to create a second ticket and had to wait until it was fixed by NCR. Every time we reached out and spoke to someone they were very helpful and took the time to explain and educate us on our issue.
13 czerwca 2024
Odpowiedź od Aloha by NCR Voyix
Thanks for sharing, Daniella. We’re glad the team could get the support you needed so you could keep your business running.
Quick service !
Great and quick service I have had NCR for about 6 years they don’t disappoint !
12 czerwca 2024
Odpowiedź od Aloha by NCR Voyix
Thanks for being a valued customer; we love hearing about your positive experience with our team.
Ease of communication with the Support…
Ease of communication with the Support and everything being done in one email only.
10 czerwca 2024
Odpowiedź od Aloha by NCR Voyix
Thanks for being a valued customer; we love hearing about your positive experience with our team.
Odpowiedź od Aloha by NCR Voyix
Thank you for sharing your experience with us.
The issue is resolved very quickly and…
The issue is resolved very quickly and effectively.
9 czerwca 2024
Odpowiedź od Aloha by NCR Voyix
Thank you for sharing your experience with us.
Y'alls escalations department is…
Y'alls escalations department is awesome, everytime we have a problem it gets attention from either Andrej or one of his team and we really appreciate it.
Give some of y'alls level 1s a bit more than a week of training though, they will need it lol
5 czerwca 2024
Odpowiedź od Aloha by NCR Voyix
Hi Jay. We’re glad Andrej and the team could get the support you needed so you could keep your business running.
Odpowiedź od Aloha by NCR Voyix
We’re glad John and the team could get the support you needed so you could keep your business running.
They fixed my issue in a timely manner
4 czerwca 2024
Odpowiedź od Aloha by NCR Voyix
Thank you for your sharing your experience with us. We're happy to hear your issue was resolved in a timely manner by our team.
I have already given the feedback
I have already given the feedback, reviewing the feedback
4 czerwca 2024
Odpowiedź od Aloha by NCR Voyix
Hi Hari. Thank you for your sharing your experience with us.
Trudy was amazing
Trudy was amazing! Yes it took a couple back and forth, but she never gave up, listened and she rocked! the only downside to the call was, i really could not understand the lady when i called it to get help. i had to call twice because i wasnt sure she understood me, and how extremely urgent my problem was.
3 czerwca 2024
Odpowiedź od Aloha by NCR Voyix
We’re happy to hear about your great experience with Trudy and our support team. Thanks for being a valued customer.
Odpowiedź od Aloha by NCR Voyix
Thanks for being a valued customer.
Odpowiedź od Aloha by NCR Voyix
Thanks for sharing, John. We’re glad the team could get the support you needed so you could keep your business running.
Odpowiedź od Aloha by NCR Voyix
Thanks for being a valued customer.
Odpowiedź od Aloha by NCR Voyix
Thank you for your sharing your experience with us. We're happy to hear your issue was resolved in a timely manner by our team.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.