My partner and I went to get a new helmet and was served by Tash. Tash was extremely knowledgeable about the specs of each product and was friendly and helpful, and happy to answer any question. Amazi... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
My partner and I went to get a new helmet and was served by Tash. Tash was extremely knowledgeable about the specs of each product and was friendly and helpful, and happy to answer any question. Amazi... Zobacz więcej
Reakcja na opinię
We received service above and beyond at the Rochdale Store today from Nic, she was helping us to consider different sizes and widths of boot until we got the exact right "fit". She advised on the rig... Zobacz więcej
Reakcja na opinię
Lousy weather where retail therapy was called for. Went looking for gilet and fly mask and as afterthought asked about riding hats as previously been unable to find something that fitted. Nic was gr... Zobacz więcej
Reakcja na opinię
Visited the store twice, 1st time Sian was really helpful. Fitting helmets on my daughter, trying different sizes and brands. On the second visit we brought back a helmet we bought online Sian refunde... Zobacz więcej
Napisane przez firmę
Naylors is the largest UK based Equestrian, Country and Pet retailer with stores across the UK including concessions in GO Outdoors and an online store at naylors.com. We pride ourselves on our excellent customer service and can offer you in-depth product knowledge and advice.
Contact us via Customer CareBridge Point, 100 Mellor Street, OL11 5AT, Rochdale, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I was served by Danielle M, she was very hopeful and was happy to help with every question. Amazing service, always very friendly and welcoming staff. Definatly reccomend
Top service from nic, so helpful for someine who knew nothing about horses !
The 5 stars are for all the staff that are always happy to help the buying department need to pull thier socks up as the stock has become limited.
Best equestrian store in the area the team are always helpful Meli always helps me spend my wages. Great service
Thanks to Meli and the team always happy to help. She even brings things to the yard for me save us the drive. Great store.
Always great fun shopping here Meli and the team treat us like old friends. Great help with our needs.
Amazing customer service. Were very helpful in finding Iteams needed. Overall a very welcoming and friend place
A long with the entire shop being horsey heaven and the staff being super helpful, I was looking to purchase a body protector.
Hannah came off the job she was doing to help me, and spent time explaining the different kinds and fitting me properly for a body protector. She did not rush me, and was very knowledgeable on all things horse.
She was great with my child who was also there, and offered to check the fit of her body protector which was in the car.
Honestly the best customer service experience I have had in a long time.
Paula was very helpful today in helping me find the product I was after
We wouldn’t shop anywhere else every time we arrive we have a warm welcome by all the friendly staff. All the staff members are happy to help we would highly recommend shopping at this store.
every trip to Naylor is always a positive one, the staff always go above and beyond, helpful friendly and knowledgeable, manager is lovely, wouldnt go anywhere else for my equestrian needs
Jess was very helpful and provided excellent customer service. Will definitely be coming back. Thanks Jess !
Called in to chat about and get measured for a new body protector. Staff Nic and Sammy could not do enough to help me! There were very approachable, super knowledgeable and friendly, and made me realise how uncomfortable I have been in my old body protector that just doesnt fit me correctly. I will definitely be returning to get my son measured also. Thanks both!
Customer service was fantastic!!
Thank you Danielle M and team.
Served by Danielle who was very helpful and advised well to us making sure we have product with most recent standards required. Highly recommended.
Always a fab service from all the staff at Naylors, wouldnt go anywhere else
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.