My partner and I went to get a new helmet and was served by Tash. Tash was extremely knowledgeable about the specs of each product and was friendly and helpful, and happy to answer any question. Amazi... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We received service above and beyond at the Rochdale Store today from Nic, she was helping us to consider different sizes and widths of boot until we got the exact right "fit". She advised on the rig... Zobacz więcej
Reakcja na opinię
Lousy weather where retail therapy was called for. Went looking for gilet and fly mask and as afterthought asked about riding hats as previously been unable to find something that fitted. Nic was gr... Zobacz więcej
Reakcja na opinię
Visited the store twice, 1st time Sian was really helpful. Fitting helmets on my daughter, trying different sizes and brands. On the second visit we brought back a helmet we bought online Sian refunde... Zobacz więcej
Informacje dotyczące firmy
- Sklep jeździecki
- również w kategorii:
- Jeździectwo
- Sklep odzieżowy
- Sklep z odzieżą i sprzętem do używania na wolnym powietrzu
- Sklep zoologiczny
O Naylors - Rochdale
Napisane przez firmę
Naylors is the largest UK based Equestrian, Country and Pet retailer with stores across the UK including concessions in GO Outdoors and an online store at naylors.com. We pride ourselves on our excellent customer service and can offer you in-depth product knowledge and advice.
Contact us via Customer CareDane kontaktowe
Bridge Point, 100 Mellor Street, OL11 5AT, Rochdale, Zjednoczone Królestwo
- 01706 631909
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Mechanical horse session
We booked on the mechanical horse for two girls who love riding and this really helped them. Tash was great, she helped set the girls off and helped the little one whose legs weren't long enough for the sensors. She gave great advice about how to correct the seating position and figured out the reason it was slightly off. The girls loved her her and she was so knowledgeable. I have no doubt that we will return. Keep up the great work, Tash!
Came to naylors in Rochdale today
Came to naylors in Rochdale today, my main purchase was riding boots, tash went above and beyond, until we found the right footwear, tash is a 5 star employee, thank you tash for your help today
Outstanding customer service
Went in near to end of day trading to look for body protector, Sophie S served me and her attention to detail was excellent. Sophie called another colleague to check on the fit, their manner and service was truly outstanding!
Sophie s was fantastic in helping me…
Sophie s was fantastic in helping me fit a pair of new boots today, would Recommend going naylors for new boots, good make boots at a good price
Everyone was so friendly upon our…
Everyone was so friendly upon our arrival to Naylors in Rochdale, I had booked my daughter in on the simulator to gain confidence and try cantering, Hannah was great and had Lily doing canter comfortably and with no stirrups also, super experience for my little one, she enjoyed it that much she wanted to book again!!
Everything in the store was easy to see and set out great!
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
I have been a regular customer to…
I have been a regular customer to naylors for many years even when it was a little shop.
The staff have always been knowledgable, friendly and always happy to help in anyway, they are an amazing team!
Unfortunately in recent months it has had massive stock issues, I’ve now had to be unloyal and shop elsewhere as they have stock issues. I can’t buy things that I need to provide for my horse on the daily and clothing range doesn’t seem any different than 3 years ago (which I’ve already had). Seems to be slipping slowly what used to be my number one go to.

Odpowiedź od Naylors - Rochdale
Massive thank you to Hannah and Sian
Massive thank you to Hannah and Sian. Super helpful staff. Great fitting service. Came away very happy. Well done Naylors Rochdale team great service as always
Anne was extremely helpful fitting…
Anne was extremely helpful fitting boots and two riding hats. Super service and lovely store.
Amazing customer service
Amazing customer service. Anne was extremely friendly and always happy to help
I’ve just been in and used the…
I’ve just been in and used the mechanical horse Ann was great thank you
Thank you Sam for helping us today.
Amazing staff
Wow what a great customer service experience we had today getting my daughters body protector.
We were served by Sophie S and she was so helpful and patient, my mum said what a nice girl she is and how she was going to ring up and let them know how good she was.
We will definitely be revisiting
Sophie really took her time to make…
Sophie really took her time to make sure that the fitting of both the riding helmet and the body protector was absolutely spot on. I could tell that she was looking out for the best interest of my daughter and I totally trusted her.
I was assisted today by Anne
I was assisted today by Anne, she spotted me like a lost puppy, as I was shopping for a gift for my girlfriend she saved me so much time and gave me a variety of all the options, I’d run out of nice things to say about Anne if I started a list she made me feel very at ease from how I felt when I walked in (lost and overwhelmed) Anne is a pleasure to the store in my opinion thanks Anne! George
Brilliant hat fitting thanks.
Very helpful and patient :)
We were served by Danielle M who was extremely helpful and patient with us whilst trying to fit hats & body protectors today!
Extremely knowledgeable when fitting body protectors
Sophie S fitted my 12yo with a body protector, she was super helpful and very knowledgeable about the product.
Another successful visit
Another successful visit. Staff always so friendly, knowledgeable and helpful and always happy to help me find what I need.
Unused simulator with staff standing…
Unused simulator with staff standing around with clearly nothing to do not willing to allow ride on simulator because it had not been booked online.

Odpowiedź od Naylors - Rochdale
Anne was lovely and helped me find a…
Anne was lovely and helped me find a new pair of riding boots 😊
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







