One phone call tiles ordered, an email and phone call later advising us where and how to book in a time to pick up. Someone there to help load up, So easy. Great customer service. One thing a bit conf... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Long story short, I ordered tiles online, they took the money out of my account, informed me the tiles were no longer available and told me they would refund my money. Almost a month later, phone cal... Zobacz więcej
Reakcja na opinię
Dealing with Zac at Natiional Tiles Bankstown was an absolute pleasure. Called him numerous times checking on styles and colours. Nothing was abother, our order was promptly put together and when th... Zobacz więcej
Reakcja na opinię
We recieved excellent service from Katie who managed our tile order. She rang me each week to check where we were up to once we had the quote and let me know when the sale was ending so we managed to... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep z glazurą
- Wykonywanie podłóg
- Materiały podłogowe
- Sklep żelazny
- Projektant wnętrz
- Sklep z przyborami kuchennymi
O National Tiles
Napisane przez firmę
National Tiles was established in 1979 by founder, Frank Walker. Today the company is a market leader in wall and floor tiles and hard surface flooring.
National Tiles is more than just a business. It’s a family. We will never forget our humble beginnings and we’ll always look to the future. Our core values are our compass; respect, teamwork, customer commitment, relentless improvement and innovation are what keep us on target as the ultimate tile destination.
Backed by over 43 years of experience, National Tiles has the international market knowledge, attention to detail and supply chain know-how to meet the expectations of our clients, each and every time.
“Now you can” is our promise and the proof is right there on the showroom and warehouse floors. We import over 2700 containers and three million metres of tiles annually, holding in excess of $20 million worth of stock.
Our commitment to innovation allows us to stock more upgrade and boutique products than ever before and provide breathtaking tile collections to Australia’s lifestyle industries.
It’s our ambition to make breathtaking spaces easy to attain. From a budget bathroom reno to a sumptuous dining room, we’re passionate about empowering our customers to achieve their dreams. We endeavour to bring you the best products we can find at the best prices with the best experience in Australia. We want you to know that, now you can!
Dane kontaktowe
541 Graham Street, 3207, Melbourne, Australia
- 1300 733 000
- customerservice@nationaltiles.com.au
- nationaltiles.com.au
4,3
Doskonała
12 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
the staff was helpfull
13 lutego 2025
Odpowiedź od National Tiles
Hi,
Thank you so much for your amazing review!
Your kind words mean the world to us and serve as a great motivation for our team.
Thank you once again for your support and trust in our services.
Kind regards,
Vanessa
I’m a tiler I buy all my product from…
I’m a tiler I buy all my product from National Tiles , I left my business card to them never got a single job
13 lutego 2025
Odpowiedź od National Tiles
Hi there,
Thanks for reaching out to provide feedback.
We are sorry to hear you have not had a great experience.
All vacancies are listed on our website, so please feel free to head there to view any relevant vacancies near your location.
I have listed the link below for you.
Careers at National Tiles (https://www.nationaltiles.com.au/careers)
Thank you and all the best!
Sheree
A great range of tiles in stock and…
A great range of tiles in stock and very helpful and knowledgeable team members.
17 lutego 2025
Odpowiedź od National Tiles
Hi DEAN,
I wanted to take a moment to express our gratitude for your amazing feedback. It truly means the world to us!
At National Tiles, we strive to deliver nothing but the best in terms of products and services.
We look forward to working with you on your next project!
Kind regards,
Vanessa
Excellent service
3 lutego 2025
Odpowiedź od National Tiles
Hi RAY,
Thank you for taking the time to provide us with your valuable feedback.
We greatly appreciate your kind words.
We are eagerly looking forward to collaborating with you on your next project.
always looked after by staff
30 stycznia 2025
Odpowiedź od National Tiles
Hi Peter,
Thank you so much for taking the time to share your fabulous feedback! We really appreciate it!
We can't wait to work with you on your next project.
Kind regards,
Vanessa
Quality + Unbeatable price
Recently bought some tiles - the whole experience was great. Quick to fulfil the order, delivery was quick, and the tiles were really good quality - and much more affordable than like-for-like options. Would definitely recommend.
15 lutego 2025
Odpowiedź od National Tiles
Hello CM,
Thank you so much for your wonderful review!
Here at National Tiles, we take great pride in delivering exceptional service, and we are thrilled that we were able to assist you.
We can't wait to collaborate with you again on your next project!
Kind regards,
Vanessa
Great service
Great service. I bought a clearance trim at a bargain price. I was also able to exchange an item I had bought in error with no probs and helpful advice.
16 lutego 2025
Odpowiedź od National Tiles
Hello Ross,
We greatly appreciate the time you have taken to provide us with your valuable feedback.
We are delighted to learn that we have succeeded in providing you with a positive experience.
We eagerly look forward to assisting you with your future projects.
Kind regards,
Vanessa
The staff are all extremely helpful
The staff are all extremely helpful. It’s like old school service with modern technology and products…a great mix.
Andrew picked up 2 boxes of tiles from Burleigh and brought them to Arundel so I could get my job finished. It wasn’t a big order, just great service!!
We will be back for our next tiles.
1 lutego 2025
Odpowiedź od National Tiles
Hi Martin,
Thank you for your fantastic feedback, we value it greatly!
We work hard on providing top class service and ensuring your purchase runs smoothly, all the way through.
We can't wait to work with you on your next project!
Kind regards,
Vanessa
Great service
1 lutego 2025
Odpowiedź od National Tiles
Hi Anne,
Thank you for taking the time to provide us with your valuable feedback.
We greatly appreciate your kind words.
We are eagerly looking forward to collaborating with you on your next project.
Customer service was excellent
Customer service was excellent. The young lady who served me was very knowledgeable, professional and friendly. She went out of her way to ensure we were satisfied and our needs were met.
1 lutego 2025
Odpowiedź od National Tiles
Dear Philip ,
Thank you for sharing your feedback with us. We do our best to make sure your experience while working with us is as seamless as possible from the beginning to the end, and we are so happy to hear we were able to deliver on this for you.
We look forward to working with you again in the future.
Kind regards,
Vanessa
Odpowiedź od National Tiles
Hi ANNETTE,
Thank you for taking the time to provide us with your valuable feedback.
We greatly appreciate your kind words.
We are eagerly looking forward to collaborating with you on your next project.
Poor communication…
Had problems with finding out when tiles were delivered to the warehouse fir pick up. Had to chase them when hadn't heard anything to be told they hadn't arrived but when rang other number told they were there. Tiles are feature tikes for bathroom and look goid.
31 stycznia 2025
Odpowiedź od National Tiles
Hi John,
Thank you for taking the time to share your thoughts with us!
We truly value your feedback, as your input is incredibly helpful in pinpointing areas where we can make improvements.
Thank you again and enjoy the rest of your day.
Kind regards,
Kelly
A great purchasing experience.
We had a great experience purchasing our tiles from National Tiles. Good selection available, great advice and easy to collect. Pricing was good, but its not just about the pricing, the service and in-store experience was also great.
30 stycznia 2025
Odpowiedź od National Tiles
Dear Ian,
We truly appreciate your fabulous feedback. It really means a lot to us!
At National Tiles, we pride ourselves on providing great customer service, high quality products and best value pricing.
We are so happy to hear that you had a great experience with u.
We look forward to seeing you again soon!
Kind regards,
Vanessa
Extra effort to get what I needed from…
Extra effort to get what I needed from engaging staff.
13 lutego 2025
Odpowiedź od National Tiles
Hi MICHAEL ,
Thank you so much for taking the time to share your fabulous feedback! We really appreciate it!
We can't wait to work with you on your next project.
Kind regards,
Vanessa
Person helped us with our requirements…
Person helped us with our requirements quickly and effectively.
30 stycznia 2025
Odpowiedź od National Tiles
Hello PETER,
We are absolutely thrilled to receive your fantastic feedback. It truly brightens our day!
Here at National Tiles, we take immense pride in delivering the utmost level of service.
We look forward to seeing you again soon!
Kind regards,
Vanessa
I wanted glue and they had the glue I…
I wanted glue and they had the glue I needed. Plus I live 3 minutes down the road
13 lutego 2025
Odpowiedź od National Tiles
Hi JASON ,
Thank you so much for taking the time to share your fabulous feedback! We really appreciate it!
We can't wait to work with you on your next project.
Kind regards,
Vanessa
Professional yet relaxed
The customer service was open friendly professional but laid back. Very helpful.
10 lutego 2025
Odpowiedź od National Tiles
Hello DEBORAH,
We greatly appreciate the time you have taken to provide us with your valuable feedback.
We are delighted to learn that we have succeeded in providing you with a positive experience.
We eagerly look forward to assisting you with your future projects.
Kind regards,
Vanessa
Odpowiedź od National Tiles
Hello Todd,
We greatly appreciate the time you have taken to provide us with your valuable feedback.
Your kind words are truly appreciated. Here at National Tiles, our dedicated team strives to deliver exceptional customer service. We are delighted to learn that we have succeeded in providing you with a positive experience.
We eagerly look forward to assisting you with your future projects.
Kind regards,
Vanessa
Great Service
12 lutego 2025
Odpowiedź od National Tiles
Hi Leigh,
Thank you so much for taking the time to share your fabulous feedback! We really appreciate it!
We can't wait to work with you on your next project.
Kind regards,
Vanessa
Your Manager at oxley has alot of DIY…
Your Manager at oxley has alot of DIY experience couldnt br better
12 lutego 2025
Odpowiedź od National Tiles
Hi ROB,
Thank you so much for taking the time to share your amazing feedback with us, we truly appreciate it!
We are absolutely thrilled to hear that Oxley team were able to create such a positive experience for you. We have of course shared your wonderful feedback with them.
If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!
Kind regards,
Vanessa
Doświadczenie Trustpilot
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